Novotel Paris Roissy CDG Convention 호텔 4성

Enjoyed staying at the hotel. Only problem was there was no ATM or bank nearby for foreign travelers to obtain Euros. Had to walk 30 minutes to Post Office in Roissy which was very inconvenient. A wonderful lady at the front desk provided excellent service when she drove my wife and I to the local pharmacy in Roissy to obtain medication for her injured leg.

The room was overall quite old with lots of chips on the furniture and the walls. It was relatively clean but tired and needed an update. The breakfast was fine and the staff were continually filling up and refreshing the food. The meals in the evening were simply terrible and the there was simply not enough waiting staff so people were waiting a life time to order. When we arrived on the Sunday evening we went down for dinner and after 25 minutes of waiting with no one coming to our table to take our order we literally had to go to the bar and order everything there, even though they tried to refuse taking a food order. The menu for the evening is quite strange and I could not recommend anything. I had a club sandwich (which is always my 'safe' option when travelling) and this was cold and disgusting. My colleague has the chicken pad thai and left a majority of this as it was simply awful.

We had an early morning flight from CDG so location and free shuttle was perfect. Room was clean and comfortable. Good little bar with some choice of beer which was a pleasure. Perfect for what we needed.

We've stayed at this hotel a number of times over the years, usually the night before returning from France to the US. This year, as always, the rooms were great: large, comfortable, clean, and wound proof from all of the air traffic. The staff at the front desk was helpful, but not as efficient as previously. Unfortunately, the restaurant and bar staff were not attentive (except for one young man who waited on us at dinner). More important, after seeing the advertising for the

Good hotel, convenient for business. Service at reception varies a lot depending on the person attending. SPA was much better during a previous stay at the hotel. (This time the pool was crowded with screaming kids, the sauna was used as chat room with the door wide open to decrease heat! There were no hotel employees overlooking what was going on, so I did not return to the SPA)! The executive rooms provide a welcome service with drinks and free parking!

The rooms are ok size, but a bit oudated, small defects here and there due to heavy use. They need remodelling. The swimming-pool is very nice, the sauna and the steam bath as well. The standard room does NOT include a bathrobe, which is inconvenient if you want to go to spa area. The Gourmet Bar is understaffed. It was a mess when we came in, with food rests on the floor, the bar full of glasses. Although the personnel was VERY friendly

One night sleep, late arrival, large corner room on the 4th floor. Nice fitness area, sauna and steam bad, small pool. The braekfast is standart for Novotel with little choice for vegetarians. Nearest shopping centre Aeroville and Terminal both could be reached with free shuttle bus.

Premises are good and if you need a stop over close to CDG airport then it is OK. I booked this hotel and it said it was a 4 star hotel. I don't really think it is, they don't even have toiletries and the bathroom furniture was not in a good condition. Parking is expensive they charge you 2 EU per hour, they don't have a daily rate so it ends up very expensive.

Four staff working and they couldn't be bothered to serve people in the Bar for drinks, the restaurant in the evening service was not much better, the duty manager's only concern was to choose the music for the lobby area, and didn't seem fazed about the lack of service!

Great location for our 10 night stay and the restaurant at the hotel was fantastic. We would’ve liked the breakfast to have changed a bit during our stay as the food served was exactly the same each day and lacked any change. Also it is worthwhile booking an executive room over a superior room due to the additional perks and room space.

We loved our stay at Novotel Wellness, the kids loved the table football and Xbox in the lobby area. Having Roissy village five minutes away for restaurants and a small supermarket was great. The free shuttle bus connected us to the airport train station, where you can catch trains that take 35 minutes into the centre of Paris.

The front desk was efficient and helpful. The hotel was busy, but there was no wait to check-in. The same was true for check-out. The airport transfer was great. Not only did they speed us out to the airport in the morning, they also weighted our luggage to make sure our suitcases came in under the 50 lb (23kg) limit. Breakfast was brought to our room at no extra charge, and wifi was by far the best we had on our trip. The pool and exercise facilities were a treat before going to dinner. Those are the pluses. Although big enough for four, the room was designed for two. Two of us had to sleep on a pull-out bed that was really a couch. For over 300 USD, we should have had two real queen beds. Two of us were sure to sleep poorly, and did. Bathroom and bath products were nice, but a good night's sleep for all would have been better. Dinner at the restaurant was mediocre at best. We sent three out of four main courses back because (after waiting 30 minutes to be served) they arrived cold. Ten minutes later (after tracking down our waiter) our quarter inch thick ribeye steaks (7mm entrecotes) - which should have take just a couple of minutes to redo - arrived lukewarm. Fries were cold. We wanted to order dessert, got the menu, but then never saw our waiter again. With an early flight the next morning, we left.

we booked three rooms. upon check in they said that one of the rooms was already occupied by one of us (??!!). we said it was impossible and the nice girl at check in said there must be a computer error and gave us keys to the room which appeared occupied. to our shock and surprise there was already someone else in the room !! another very important concern is that we were not asked to show identification when checking in. novotel has no idea who stayed in our three booked rooms. we even tried to present our passports but the lady at check in just gave them back to us without even looking. due to this reason we all felt very unsafe ! lastly, we pre-paid for our breakfast, but there was nobody controlling the people entering the breakfast hall. people who didnt pay were laughing at us because we paid. not fair and very disorganized. we were there for PremiereVision fair last week. I know from experience that a shuttle (not own by your hotel) comes every morning at night to shuttle guests back and forth for a fee. i asked one fo the girls at the front desk if she could remind me of the frequency of the shuttle; she nor the manager had any idea that even such a shuttle existed ! deinitely not the service and professionalism i expect from Novotel and worse than a 1 star establishment. very disappointing.

일본에서 도착한 저녁 하루 묵었습니다. Late 체크인 조건으로 조식과 bar에서 음료가 제공되는 상품이었습니다. 가격과 조건이 만족스러운 상품이었습니다. 그러나 체크인 담당 직원에게 먼저 인사한것도 저였고, 그 직원은 전형적인 매너리즘에 빠진 공무원처럼 고객을 상대했습니다. 차가우면서도 무기력한 로보트 같았습니다. 방에 들어서자마자 입구에 위치한 욕실 문앞에 하얀 페인트 혹은 잿가루 같은 하얀 가루들이 10cm 정도 흩어져있어 놀랐습니다. 대충 가방을 두고 아이들이 놀 수 있게 로비로 내려왔습니다. 프론트에서 체크인 해준 직원이 아닌 다른 직원(tiffany) 에게 청소미흡 사실을 알리니, 신속히 사과하며 청소 직원을 연락해 제거케 해줬습니다. 더구나 제 방번호로 상품을 확인하고 bar 무료 음료 쿠폰을 주었습니다. 도대체 체크인 한 직원은 왜 바로 쿠폰을 주지 않았던걸까요. Tiffany는 이미 여행전 호텔 셔틀버스에 대한 제 이메일에 신속히 답을 해준 직원입니다. 두 직원의 서비스 정신이 정말 차이가 느껴졌습니다. 로비와 바에서 30분 정도 시간을 보내고 다시 방에 올라갔습니다. 냉장고에는 분명 무료 물병 제공이 적혀있었으나 물병은 없었습니다. 바쁜 휴가 시즌이지만 철저하지 않네요. 제 투숙 경험이었습니다. 그래도 Tiffany의 서비스에 만족했습니다.

I have used the hotel before as a convenient stop over travelling to the south of France. This time I had to complain about the noise. The management had arranged a special event for the evening with drinks and music, good idea unless you have a room near the entrance where the music was being played.. As a hotel used by air crews and travellers getting up early this was a bad idea.we were up at 5 to travel so I complained at the noise level at 10 pm.. They did turn down the music but what idiot thought this was a good idea.