Hotel Mercure Paris CDG Airport & Convention 4성

고객 평점 (ALL 평가) 4.1/5 2,320 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Hotel Mercure Paris CDG Airport & Convention - Image 1
Hotel Mercure Paris CDG Airport & Convention - Image 2
Hotel Mercure Paris CDG Airport & Convention - Image 3
Hotel Mercure Paris CDG Airport & Convention - Image 4
Roissypôle Ouest, Route de la Commune, Cedex, 95713 ROISSY CHARLES DE GAULLE, France

호텔설명

호텔 추가 정보

  • 4-star hotel in the heart of Paris-Charles de Gaulle airport

  • Family rooms and suites, with views of the slopes

  • L'Escale bar lounge and restaurant, open every day

  • Terminals 1, 2 and 3 accessible with the free CDGVAL shuttle

  • Heated indoor swimming pool with terrace and fitness room

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호텔 위치

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest, Route de la Commune, Cedex
95713 ROISSY CHARLES DE GAULLE
France

GPS:49.00759, 2.54931

전화
팩스 +33 1 49 19 29 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

L ESCALE

Our restaurant l'Escale promises a tasty stopover near Paris-Charles de Gaulle airport. Every day, the chef cooks fresh ingredients to enrich the specials menu or fill the buffet with authentic flavors.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  2,320 리뷰

TripAdvisor 평가  3.5/5  1,416 리뷰

Fine but double charged & accused of having breakfast when I didn’t eat at the hotel.

트립어드바이저 평점 3.0/5

949brendand Solo travel - TripAdvisor 인증 리뷰

I stayed at the hotel arriving late one night and leaving early the following morning to catch a flight to Australia. Accommodation was basic but fine for a short overnight stay. My biggest issue with the hotel was being charged twice for my stay and also charged for breakfast which I didn’t have at the hotel. I had to make a number of contacts with the hotel to procure a refund and an apology. My experience was extremely disappointing and lacking in customer centricity. I would not stay at this hotel again.

Go somewhere else.

트립어드바이저 평점 1.0/5

Antonie V Solo travel - TripAdvisor 인증 리뷰

Personal belonging stolen from my room during the afternoon. On top of that, the hotel is not clean, the air conditioning is of poor quality and very noisy. The breakfast is very basic, the floor is sticky. The whole experience was a disaster.

perfact hotel

트립어드바이저 평점 5.0/5

youngjykim11 비즈니스 - TripAdvisor 인증 리뷰

Due to my business trip, I had to travel to other countries in Europe, so I chose the hotel around the Charles de Gaulle airport for parking and storing my luggage, and I was very happy with the four-day parking and free luggage storage service, and I was very happy with everything about the hotel's rooms, restaurants, bars, etc.

It’s a pretty average airport hotel and serves a purpose, not more

트립어드바이저 평점 2.0/5

Bubblesrgood Couples - TripAdvisor 인증 리뷰

We needed an overnight at CDG and being Accor Diamond members chose one of their hotels, the Mercure Convention. To get to it you have to take the shuttle from T1, T2 or T3 to one of the parking stops (it is very clearly signposted). The shuttle is frequent and takes a few minutes. Once you arrive at the stop you exit the platform and follow the signs to the hotel which is basically under an open but covered walkway. The Mercure is one of the further hotels and you should allow 10 minutes for the walk. It is mostly flat so dealing with rolling luggage is not a problem although there was one section that required a lift of bags. As you approach the Mercure you quickly realize the hotel is in a very old concrete building that likely comes from a similar era to CDG T1 (it almost classes as art deco without the art!) however when you walk into the entrance you can see the interior has been upgraded at some point. To the left is a reception area, and then looking to the right first the lifts, then a restaurant, an entrance to a convention area and then an open plan bar area. Checkin was easy and quick and we headed off to our room via the lifts. The corridor was perhaps forgotten in the last upgrade and the rooms whilst clean were showing signs of wear and tear, the shower room the same having the typical Accor price point modular fittings. The bed was comfortable but overall a rather nondescript uninteresting room in need of some TLC. We headed off to the bar to use our status earned welcome drinks. The bar was not busy and generally uninspiring being open plan. The service was okay and pretty much what I would expect from an airport hotel of this price point. We had to ask for some nuts to go with our drinks but when we did get them they were tasty and plentiful. I guess it is just getting used to having to ask rather than be offered. It was time for food and being in France we were looking forward to some local french cuisine (perhaps a nice beef bourgeon, or some escargot with garlic and parsley). Oh boy were we disappointed. The menu is more of a burger or fried chicken with chips, not a French Onion soup in sight. After spending more Euro’s than we should have done we called it a day and retired. The hotel should consider whether this is called a restaurant of a food pitstop for travelers that are starving and market is as such. The worst part is that in the location there are no alternatives that we could find so we were a captive audience. It was such a shame and allows me to conclude that our stay was one of necessity and while we would stay in the rooms again would not eat at the hotel. We need to try other CDG hotels before we can make a fuller conclusion but based on what we have seen and compared to hotels at other major airports this was on the disappointing side of the spectrum.

Dear Madame, Dear Monsieur, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Baya CHABANE General Manager

Terrible experience at Mercure CDG

트립어드바이저 평점 2.0/5

seema60 Solo travel - TripAdvisor 인증 리뷰

I booked my husband in this hotel for one night as he had an international flight the next day. It was a terrible experience for him. He had a bad back spasm and the shuttle only takes you to one km away from the hotel. He had to walk there. He said the room was very small and the hotel was ridiculously expensive for such a small room.

Dear seema 60, Thank you for taking the time to share your experience at our hotel. I am sorry that your experience did not meet your expectations; allow me to offer you my sincere apologies. Rest assured that we are taking appropriate action to address the issue and prevent further incidents. Regarding access from the airport it is mentioned on our booking site. We appreciate your sharing of concerns, and hope you will give us the opportunity to better serve you in the near future. Sincerely yours, Baya CHABANE General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 777 리뷰 8.5/10 위치
  • 1,294 리뷰 6.4/10 객실
  • 1,370 리뷰 8.1/10 서비스
  • 23 리뷰 7/10 인터넷 가격
  • 384 리뷰 6.5/10 청결도
  • 304 리뷰 5.6/10 분위기
  • 284 리뷰 7.4/10 조식
  • 32 리뷰 3.6/10 웰니스 센터

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Roissy Charles De Gaulle 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.