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Mercure Hotel Frankfurt Eschborn Helfmann Park 4 gwiazdki

Ocena klientów 4.3/5 Liczba opinii: 1 454

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Mercure Hotel Frankfurt Eschborn Helfmann Park
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+ 8 Usługi

O hotelu

  • 7 events rooms with natural light for up to 200 people, view of the skyline from the 5th floor

  • RELAX Food, Drinks & You - eat, drink and work in comfort

  • Quiet location with ideal transport links to Frankfurt, the airport and highways

  • Free shuttle bus to the Eschborn Süd S-Bahn train station (weekdays)

  • 179 modern hotel rooms with air conditioning and free WIFI

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pralnia
  • Kantor wymiany walut
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
  • Automaty z przekąskami i napojami
Rozrywka
  • Pole golfowe, 18 dołków (w pobliżu)
  • Ścieżka do biegania
Usługi biznesowe
  • Sale konferencyjne: 13
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1
65760 eschborn
niemcy

Tel: +49619696970

Faks: (+49)6196/9697100

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • Samolotem

    FRANKFURT AIRPORT W 13km / 8,08 mil

  • Pociągiem

    FRA RAILWAY STATION W 8km / 4,97 mil

Pozycja GPS:50.139643, 8.584861

Nasze pokoje

The 179 modern rooms at our 4-star Mercure Eschborn Helfmann Park have AC, Wi-Fi and DSL. Many of the standard and privilege rooms have skyline views. One child up to 16 years of age stays for free in In your room. For your stay with family we recommend our spacious family rooms with two separate sleeping areas and connecting door. Your pet is welcome (fee 10 EUR/night).

Standard Room with double bed

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with two single beds

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege room with 1 queen-size bed

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with 2 single bedsZdjęcie nieumowne

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Nasze restauracje i bary

RELAX - FOOD, DRINKS & YOU

Rodzaj serwowanej kuchni: Międzynarodowa

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota Zamknięte
  • Niedziela Zamknięte

RELAX - FOOD, DRINKS & YOU

Modern ambience and convivial atmosphere make our bar one of the most popular places. Enjoy here our selection of exclusive wines, a coffee, freshly prepared in barista quality or your favorite cocktail.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota Zamknięte
  • Niedziela Zamknięte

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 13

  • Maks. rozmiar: 176 m²

  • Maks. pojemność: 200 osoby

  • Maks. liczba uczestników bankietu: 93 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Hotel Frankfurt Eschborn Helfmann Park

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.3/5

Liczba opinii: 1 454

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 179

Jestem zadowolony

Ocena klientów 4.0/5

Marek Pobyt służbowy - 17/09/2018 Opinie potwierdzone ALL

Jedynym problemem czasami obsługa w recepcji niemiła .Reszta OK

Dear Marek W., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Schürmann Front Office Manager

Unexpected and poor services from such reputed 4 star International hotel

Ocena na stronie TripAdvisor 2.0/5

ujjwaltandulkar Business - 07/08/2018 Opinia zatwierdzona w TripAdvisor

It was unprofessional and much unexpected treatment from such 4 star International hotel at Frankfurt. With reference to my hotel stay at your hotel Mercure Frankfurt Eschborn Helfmann Park-1 during 29th July 2018 to 4th July 2018, Following things had happened with me and I felt very embarrassed in this situation. I was coming to Germany first time after completing my 9 and half hours journey from India and there was poor cooperation from the hotel staff in spite of understanding my difficulty.

Small rooms, poor breakfast quality- not great for the price

Ocena na stronie TripAdvisor 1.0/5

NesKfee Business - 09/05/2018 Opinia zatwierdzona w TripAdvisor

I stayed there 2 nights for business purpose. The premium room at special price I booked in advance was not available on my arrival. Instead I got a standard tiny room with bugs - I could move to another standard room after I did complain. No iron or iron board in the room, you must go to the 3rd floor in a Iron room. Not convenient when you are on business trip and stay several nights if you need to iron shirts etc. Breakfast costs a fortune really for such a poor quality and so little choice. Very disappointing. And in the end, I was over charged with the invoice whereas I had to stay in a room of lower standard than the one I originally booked. I complained online to Accor. Noboby never came back to me. I do not recommend at all that hotel- the customer service is absent - you are just a number paying for a room. No matter how bad is the service.

enjjoyed the stop

Ocena na stronie TripAdvisor 4.0/5

IanC1275 Business - 15/07/2017 Opinia zatwierdzona w TripAdvisor

The hotel didn't provide any surprise neither good or bad it was what was expected and the staff were great. Breakfast ticked all the boxes and there was plenty of it. Next time I am I the area I will probably lay my head on a pillow here again

Zimmer

Ocena na stronie TripAdvisor 3.0/5

725samueln Business - 07/07/2017 Opinia zatwierdzona w TripAdvisor

Room 414 should not be given to anyone until the smell (muffelig) is taken care of. I am not a picky person but it was unbearable to stay in this room. I was given another room right away which was up to the Mercure standard.

Nice hotel but poor service

Ocena na stronie TripAdvisor 4.0/5

S5596QUphilippeb Business - 16/05/2017 Opinia zatwierdzona w TripAdvisor

On March 18, I reserved and pay in advance a "Privilege room with Queen size bed", which was suppose to come with "VIP bathroom, bathrobe, slippers, snack, mineral water and free newspaper". But when I arrived on May 10, the room I was given was just an average one. When I addressed this concern to the Management the following day, I was told that the only Privilege room left on May 10 was a smoking one (but this was not even proposed to me..). The management proposed to give me back 40 EUR on my Visa card, but, maybe because the Visa card I used to book and pay in March ended in April 2017, the refund never arrived on my new Visa card. So my advice is : never pay in advance.

1 class stay

Ocena na stronie TripAdvisor 5.0/5

anitaandersen2016 Business - 30/08/2016 Opinia zatwierdzona w TripAdvisor

1 class service from the staff at the hotel. Always ready to help you if it's needed. Nice room and perfect cleaned. I was missing a bottle opener either in the room or at the buying machine but that's just a little thing to improve. The breakfast was splendid and both the checkin and the checkout went quick.

Ocena klientów 3.0/5

Anonimowo Pobyt służbowy - 24/08/2016 Opinie potwierdzone ALL

Otrzymalem drinka powitalnego po przypomnieniu. W pierwszy dzien pokoj nie byl wysprzatany.

Business Hotel - nice restaurant and bar area

Ocena na stronie TripAdvisor 3.0/5

Journey304115 Business - 16/08/2015 Opinia zatwierdzona w TripAdvisor

Standard rooms, nice entrance, bar and restaurant area. Conventient accomodation for 1-3 overnight stays - manly if you are there for work the entire day and simply look for a quite place to recap the day and have a glass of wine.

Statisfaction

Ocena na stronie TripAdvisor 4.0/5

cuteimp Business - 03/09/2013 Opinia zatwierdzona w TripAdvisor

I am very happy about your service. But The cleanliness of room did not meet my expectation. Hairs and others were left on the bed after cleaning. I hope that the more carefully you have clean to bed. Thanks

Early check in.

Ocena na stronie TripAdvisor 3.0/5

Steve S Solo travel - 19/04/2013 Opinia zatwierdzona w TripAdvisor

I paid an extra 30 euro's to be able to check in early at 8am when I arrived the room wasn't ready, was told housekeeping doesn't start until 8am, whats the point of offering this service when the cleaners don't start work until the check in time. So I said I would go and have some breakfast whilst they cleaned the room expecting to not be charged for it but they wanted to charge that to my room, so I asked for the manager and then they said okay go for breakfast no charge, when I saw the breakfast available it was poor for a hotel of this standard, cold and poor selection in the hot food area. Finally got in my room at 8-40am as a platinum card holder with Accor Hotels staying 12 weeks of the year with them not one of their best efforts.

Najnowsze opinie: 20

Partner: TripAdvisor

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