Mercure Hotel & Residenz Frankfurt Messe 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 578

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Opis

O hotelu

  • Restauracja oraz duży ogród zapraszają do odpoczynku.

  • Idealna lokalizacja blisko Messe Frankfurt i z dobrą komunikacją

  • Relaks - posiłki, napoje i Ty - nasza przytulna koncepcja gościnności.

  • 88 apartamentów z aneksem kuchennym na przedłużony pobyt we Frankfurcie

  • 450 krytych miejsc parkingowych (płatnych) umożliwiających łatwe parkowanie

Nasze pokoje

Lokalizacja hotelu

Mercure Hotel & Residenz Frankfurt Messe

Voltastr. 29
60486 FRANKFURT AM MAIN
Niemcy

Pozycja GPS:50.116781, 8.638955

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

RELAX FOOD DRINKS AND YOU

Spróbuj regionalnych przysmaków oraz klasycznych dań kuchni międzynarodowej w naszej kosmopolitycznej restauracji "twenty9". Połączona z lokalem przestrzeń w ogrodzie stanowi zieloną oazę, idealną do relaksu po pracy.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 578

Ocena TripAdvisor  3.6/5  Liczba opinii: 872

Nice restaurant and bar!

Ocena na stronie TripAdvisor 5.0/5

Max B Opinia zatwierdzona w TripAdvisor

Another business visit. A club sandwich in the hotel restaurant & bar tonight. Great choice. Nice staff. See you soon again!

Good hotel but not local to centre

Ocena na stronie TripAdvisor 4.0/5

Stuart M Couples - Opinia zatwierdzona w TripAdvisor

The hotel itself looks modern and clean when entering the main reception area and the same can be said for all the communal areas. The rooms I would say are again clean and tidy but we just felt they seemed a little dated compared to the communal areas. However the rooms are clean, tidy, spacious and comfortable. If anything the only downside to the rooms was the shower wasn’t very powerful. The staff are all very friendly and will help out as much as possible. The breakfast had everything you needed from fully cooked (8 different options), cereals, fruits and cheese/meat selections. Overall breakfast was very good. The main issue staying here was it was about 2 miles from city centre (1 mile from train station). Although a very easy straight walk. We didn’t find any local shops in the area either. Not saying there weren’t any we just didn’t find them and carried food back from the train station if we wanted snacks. There are nearby trains but we like to walk and explore but others might want to train or be closer to the centre. Overall though we enjoyed our stay.

Dear Stuart M, On behalf of my entire team as well as on a personal note, I would like to thank you for your positive review and the great remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you again as our guest. Best regards, Mathis Matlé, General Manager

Fantastic

Ocena na stronie TripAdvisor 5.0/5

938joycek Opinia zatwierdzona w TripAdvisor

My daughter and grandson stayed here for Euros, lovely big room, brekkie was so good. However my grandson took a seizure at the Fanzone, the staff were amazing allowing us a late check out not charging and honestly taking care of us all. Thank you so much, your employers should be so proud.

Dear 938joycek, On behalf of my entire team as well as on a personal note, I would like to thank you for the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome your daughter, your grandson and perhaps you as our guest. Best regards, Mathis Matlé, General Manager

Slow service

Ocena na stronie TripAdvisor 4.0/5

jean w Opinia zatwierdzona w TripAdvisor

Last day at this hotel today, the rooms are clean and comfortable, the garden space is lovely, a bit of a walk to town but there are frequent trams, Downside is the bar/restaurant in the evening, not sure if short staffed but the few nights we spent in there were an absolute shambles, slow service, forgetting orders, tables cluttered. Now I know the Euros are on so surely they could have brought in more staff, although the staff who were on were so disorganized it was very poor, letting the hotel down

Dear 90JeanW, I sincerely apologize for the problems regarding the bar and restaurant service that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Mathis Matlé, General Manager

Maret is a great staff

Ocena na stronie TripAdvisor 5.0/5

Jing P Opinia zatwierdzona w TripAdvisor

The front desk staff are extremely kind and helpful. In particular, Maret is very very kind. As a foreigner who comes to Frankfurt for a conference but does not have an adaptor for chargers, Maret lent his own charger to me several times. I really appreciate it. He is such a kind and hard-working staff.

Lieber jingp911, Ihr Feedback ist eine besondere Auszeichnung und ein Höhepunkt eines Tages, an dem wir Gastgeber sein dürfen. Über die Bestnote freuen wir uns sehr und werden das Lob für unseren Service und insbesondere für den Kollegen sehr gerne weiterleiten. Sie werden sich wie ich darüber sehr freuen. Schön, dass Sie sich bei uns rundum wohl gefühlt haben. Gemeinsam mit meinem Team freue ich mich auf Ihren nächsten Besuch, der hoffentlich nicht allzu lange auf sich warten lässt. Mit besten Grüßen, Mathis Matlé, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 232 Liczba opinii 8.8/10 Lokalizacja
  • 422 Liczba opinii 7.2/10 Pokój
  • 380 Liczba opinii 7.8/10 Obsługa
  • 10 Liczba opinii 8.7/10 Internet
  • 208 Liczba opinii 8.2/10 Śniadanie
  • 170 Liczba opinii 6.6/10 Czystość
  • 38 Liczba opinii 8.6/10 Napoje
  • 16 Liczba opinii 7.5/10 Strefa wellness

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