Mercure Hotel Frankfurt Eschborn Ost 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 356

Gwarancja
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Mercure Hotel Frankfurt Eschborn Ost - Image 1
Mercure Hotel Frankfurt Eschborn Ost - Image 2
Mercure Hotel Frankfurt Eschborn Ost - Image 3
Mercure Hotel Frankfurt Eschborn Ost - Image 4
Helfmann-Park 6, 65760 ESCHBORN, Niemcy

Opis

O hotelu

  • 224 modern rooms with free WIFI

  • Meeting area with 11 rooms featuring natural lighting and state-of-the-art technology

  • Great highway connections, nearest S-Bahn station 984 yds (900 m)

  • In the heart of the financial center of Eschborn and 5 miles (8 km) from the Frankfurt Messe

Nasze pokoje

Lokalizacja hotelu

Mercure Hotel Frankfurt Eschborn Ost

Helfmann-Park 6
65760 ESCHBORN
Niemcy

Pozycja GPS:50.138077, 8.582898

Telefon
Faks +49 6196 901900

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

BIG EBBEL

Our spacious Big Ebbel restaurant specializes in regional dishes and international cuisine, which you are also welcome to enjoy on our terrace. We are open from 6.30am until 2.30pm and from 6pm until 11pm.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 356

Ocena TripAdvisor  3.7/5  Liczba opinii: 358

Excellent service

Ocena na stronie TripAdvisor 5.0/5

svenMarch74 Opinia zatwierdzona w TripAdvisor

Check in / out always fast and friendly. The entire team is very professional and customer focused. Rooms in very good conditions... house keeping is doing a great job. WiFi fast and stable enough for HD streaming. Many thx to all... c u soon An accor diamond member ;-)

Dear Sven, Thank you for this positive review. We are delighted to hear your stay at Mercure Hotel Frankfurt Eschborn Ost met your expectations. Our team takes pride in providing efficient service during check-in and check-out, and we appreciate your recognition of their professionalism. It is wonderful to know you found your room well-maintained and enjoyed the reliable WiFi, which we ensure supports both business needs and leisure streaming. Your commendation of our housekeeping staff’s dedication truly motivates us to maintain these standards. We look forward to welcoming you for another pleasant stay. Best wishes, Sarah Herbst & Team

Ocena klientów 0.5/5

Lukasz Z. Rodziny - Opinie potwierdzone ALL

I booked two family rooms so we could all have a bed to sleep on. We were told upon check in that we are getting two regular rooms. Therefore instead of having 2 beds in every room, we had 1 bed in every room....for 5 people. Second, the hotel did not respect the booked price which was 163.33 and tried charging us 190 EUR. I showed the booking confirmation at check in and was told "ok", but upon check out I was asked to pay 30 EUR more again..... Extremely disappointed.

Dear Mr Z., Thank you for taking the time to let us know your opinion of your recent stay. We sincerely apologize that your experience did not meet expectations in several areas. Our family rooms are specifically designed to accommodate groups comfortably, and we regret any discrepancy in your room allocation. While our front desk team strives to resolve issues proactively, we acknowledge we could have addressed this matter more effectively during your stay. We look forward to welcoming you again. Best regards, Sarah Herbst & Team

5 star service

Ocena na stronie TripAdvisor 5.0/5

Annette L Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

This is the second time I have stayed at this hotel this time I was greeted by Jawad who is amazing he goes above and beyond to make sure you have everything you need , he always has a smile on is face and is happy to help with any request - I would come back here again just because of his service .

Dear Annette, Thank you for taking the time to leave a review of your stay with us. We are delighted to read about your recent experience at Mercure Hotel Frankfurt Eschborn Ost. It is wonderful to know our colleague Jawad made such a positive impression through his attentive service and warm hospitality. We are equally pleased this second visit reaffirmed your choice to return, which speaks volumes about the consistent quality we strive to maintain. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, Sarah Herbst & Team

Excellent service by Issam

Ocena na stronie TripAdvisor 5.0/5

GoPlaces751804 Opinia zatwierdzona w TripAdvisor

Issam consistently delivers outstanding service at the front office. He was professional, welcoming, and highly efficient in handling all our inquiries and request. His positive attitude and attention to detail greatly enhance our experience. Thank you! A true asset to your team.

Dear Guest, thank you for sharing your experience at our hotel. We appreciate you taking time to acknowledge the service experience at our hotel. Our team takes pride in delivering professional and welcoming front office service, particularly through efficient handling of guest requests. The positive attitude and meticulous attention to detail demonstrated by our colleagues align with our commitment to creating memorable stays. We value recognition of team members who contribute significantly to our guests' experiences. We look forward to welcoming you back. Kind regards, Sarah Herbst & Team

Słaby

Ocena klientów 2.5/5

Patryk Rodziny - Opinie potwierdzone ALL

Jak na hotel cztero gwiazdkowy słaby standard

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 272 Liczba opinii 7.8/10 Lokalizacja
  • 445 Liczba opinii 5.4/10 Pokój
  • 557 Liczba opinii 9/10 Obsługa
  • 7 Liczba opinii 6.5/10 Internet
  • 236 Liczba opinii 6.1/10 Czystość
  • 231 Liczba opinii 8.2/10 Śniadanie
  • 180 Liczba opinii 4.8/10 Komfort
  • 141 Liczba opinii 4.8/10 Klimat

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