Mercure Hotel Frankfurt City Messe 4 gwiazdki

Ocena na stronie TripAdvisor 3.0/5 Liczba opinii: 657

Mercure Hotel Frankfurt City Messe - Image 1
Mercure Hotel Frankfurt City Messe - Image 2
Mercure Hotel Frankfurt City Messe - Image 3
Mercure Hotel Frankfurt City Messe - Image 4

Opis

O hotelu

  • Tylko 2 minut piechotą do głównego dworca kolejowego

  • Całodobowa darmowa sieć WIFI

  • Hotelowy parking w garażu

  • Wszystkie pokoje są klimatyzowane

  • Przystanek Streetcar tuż przy wejściu

Nasze pokoje

Lokalizacja hotelu

Mercure Hotel Frankfurt City Messe

Duesseldorfer Str 20
60329 FRANKFURT AM MAIN
Niemcy

Pozycja GPS:50.109252, 8.661615

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
W pobliżu obiektu
  • Parking

LOBBY BAR

Zdjęcie nieumowne

Nie ważne, o której godzinie skończy się spotkanie, ani kiedy zapragniesz wrócić do hotelu ze spaceru - o każdej porze zapraszamy do baru na orzeźwiające napoje, np. piwo lub wino jabłkowe (Ebbelwoi).

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena TripAdvisor  3.0/5  Liczba opinii: 657

Appreciate reception staff

Ocena na stronie TripAdvisor 3.0/5

Jemmy W Rodziny - Opinia zatwierdzona w TripAdvisor

Thanks to Mr Abby, the reception staff, for letting us early checked in as silver member after long haul flights .

Staff not even willing to do the bare minimum - horrible attitude

Ocena na stronie TripAdvisor 2.0/5

SinbadSam Opinia zatwierdzona w TripAdvisor

I don't think I have stayed at an Accor hotel with such lazy, entitled and apathetic staff. The staff are completely disinterested in doing the bare minimum job and would rather just stay behind the desk and look at their phones. I was completely disappointed to see the level of staff incompetence at a supposedly 4 star Accor brand. I do realize that in Europe every 4 star is like a 3 star in the Middle East or Southeast Asia, but this was disappointing. I think the worst staff member is this Iranian girl with a bad attitude. She pretty much does not want to help or provide any semblance of service. I witnessed several incidents with different guests where she pretty much dismissed them and ignored them until they left. These were basic questions like can you call the attendants to clean the room, or that the bathroom was flooding but she just said they will take care of it and ignored them. Staff are more likely to be outside taking a smoke break. The only good staff were the two Indian gentlemen who were courteous and helpful. I think the Manager really needs to properly evaluate his staff.

Old hotel - disinterested staff

Ocena na stronie TripAdvisor 2.0/5

s_bastien929 Solo travel - Opinia zatwierdzona w TripAdvisor

The rooms are old and tired, they may have been renovated but this was years ago or the renovation job was poor. In mine there was a large cement pillar placed awkwardly in the middle of the room. The bathroom is also old. The chair and desk uncomfortable, the bed too soft. As usual the AC was not properly set and the rooms was uncomfortably hot. The staff was not interested, refused to speak in English and was generally cold and not welcoming.

Avoid Room 2415

Ocena na stronie TripAdvisor 2.0/5

Hazel F Opinia zatwierdzona w TripAdvisor

Do not stay in room 2415. Fridge does not work, shower pressure non existent and bath plug does not work, impossible to get bath more than a quarter full. The safe also didn't work, but this was fixed by 2nd day. Breakfast is good and room clean.

Pleasant stay for a good price

Ocena na stronie TripAdvisor 4.0/5

F789QNbp Opinia zatwierdzona w TripAdvisor

Actually, I stayed in this hotel between 21 and 23 September 2022. I am a bit behind with my reviews... :-) I enjoyed my stay at this Mercure. A good-size room and nice breakfast for a decent price (keeping in mind that prices have gone up quite a bit). My room looked out on a busy street (also at night), so I had to keep the window closed. The room has air conditioning. I would gladly return here.

Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear that you found the room to a good size and enjoyed the variety of options at our breakfast buffet. It's rewarding to know that our efforts to provide value for money are appreciated. We understand that the proximity to a busy street can sometimes require the windows to be closed, but we're glad that the air conditioning in our rooms contributed to your comfort during your stay. We look forward to seeing you on your next visit. Best regards, Vjekoslav Ljubas, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 218 Liczba opinii 7.5/10 Lokalizacja
  • 178 Liczba opinii 6.2/10 Pokój
  • 125 Liczba opinii 7.4/10 Obsługa
  • 5 Liczba opinii 10/10 Internet
  • 98 Liczba opinii 4.5/10 Komfort
  • 89 Liczba opinii 5.1/10 Czystość
  • 65 Liczba opinii 6.8/10 Śniadanie
  • 62 Liczba opinii 5.4/10 Dobra oferta cenowa

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