情報メッセージ

メルキュールホテルケルンシティフリーゼンシュトラーセ 4 つ星

お客さまの声 4.3/5 2,689 件のレビュー

ALLSAFE認証ホテル

このホテルを予約

客室 1

人数
子供の年齢

ベストレートをお約束

使い方?
Accor Live Limitless

入会は無料です

このホテルを予約する際:

  • ステータスポイントとリワードポイントが貯まります

  • リワードポイントを使うことができます

  • 特典を利用します

  • メンバー限定料金が利用可能

メルキュールホテルケルンシティフリーゼンシュトラーセ
地図で見る
+ 23 サービス

ホテルのその他の情報

  • 公共エリアおよび客室内のWi-Fi無料。

  • 全客室に無料のミニバー(ご用意するドリンクの数は客室タイプにより異なります)。

  • ケルン市内中心部に位置し、パブ、レストラン、醸造所、ナイトクラブなどに近接。

  • 公共交通機関へのアクセス良好。屋根付き駐車場あり(有料)。

  • モダンで機能的なミーティングルームをご利用可能。

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは15h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 屋内専用駐車場有料サービス
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可有料サービス
  • 完全禁煙ホテル
  • 手動温度制御
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト有料サービス
  • ランドリーサービス
  • ブティック/ショッピング有料サービス
レジャーとアクティビティ
  • プール有料サービス
  • タラソテラピーセンター (周辺)有料サービス
  • 快適なご滞在有料サービス
  • 屋内テニスコート (周辺)有料サービス
ケータリング
  • 朝食有料サービス
  • レストラン1軒
  • バー1軒
  • ルームサービス
ビジネスサービス
  • 会議室6室
  • コンベンションホテル
  • コピー/印刷サービス利用可能有料サービス

ホテル所在地

メルキュールホテルケルンシティフリーゼンシュトラーセ

Friesenstr. 44-48
50670 ケルン
ドイツ

電話番号: +4922116140

ファックス: (+49)221/1614100

チェックインは15h00からです

チェックアウトは12h00です

  • U 3 4 5 12 15 :  U 3 4 5 12 15 FRIESENPLATZ

  • 飛行機で

    KOELN BONN AIRPORT 18km / 11.19 マイル

  • 車で

    "BAYENTHAL" A 555 8km / 4.97 マイル

  • 車で

    "DEUTZ" A 57 5km / 3.11 マイル

  • 車で

    "LOEVENICH" A 1 8km / 4.97 マイル

  • 車で

    "ZENTRUM" A 57 2km / 1.24 マイル

  • 車で

    "ZOOBRUECKE" A 4 3km / 1.86 マイル

  • 電車で

    COLOGNE KOLN 1km / 0.62 マイル

  • 電車で

    KOELN HBF 1km / 0.62 マイル

GPS:50.940799, 6.942844

当ホテルの客室

4 つ星のメルキュールケルンフリーゼンシュトラーセでは 6 室のスイートと 1 室のお身体の不自由なお客様のための客室を含む 103 室の快適な客室からお選びいただけます。一部のお部屋にはエアコンが付いています。同室に宿泊される 12 歳以下のお子様 1 名様のご宿泊は無料です。 全室に無料のWi-Fiを完備しています。メルキュールケルンフリーゼンシュトラーセでは、ペットをご同伴いただけます。

スタンダード客室、クイーンサイズのベッド

  • 最大人数: 2
  • 面積: 最小 20 / 215 sq ft
  • ビュー: 街側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ
  • ワークデスク
  • 無料ソフトドリンク付きミニバー(...)

スタンダード客室、シングルベッド 2 台

  • 最大人数: 2
  • 面積: 最小 20 / 215 sq ft
  • ビュー: 街側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 衛星 / ケーブルテレビ
  • ワークデスク
  • 無料ソフトドリンク付きミニバー
  • 直通電話

スタンダード客室、シングルベッド 1 台

  • 最大人数: 1
  • 面積: 最小 18 / 194 sq ft
  • ビュー: 街側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 衛星 / ケーブルテレビ
  • ワークデスク
  • 無料ソフトドリンク付きミニバー
  • 直通電話(...)

プリビレッジ客室、クイーンサイズのベッド 1 台

  • 最大人数: 3
  • 面積: 最小 20 / 215 sq ft
  • ビュー: 街側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 衛星 / ケーブルテレビ
  • ワークデスク
  • 無料ソフトドリンク付きミニバー
  • 直通電話(...)

プリビレッジ客室、ツインベッド

  • 最大人数: 2
  • 面積: 最小 20 / 215 sq ft
  • ビュー: 街側 *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 衛星 / ケーブルテレビ
  • ワークデスク
  • 無料ソフトドリンク付きミニバー
  • 直通電話(...)
客室

レストランとバー

ELFERRAT

お料理の種類: その他の料理

レストラン「エルファラット」は、特別な何かを演出するスタイリッシュな照明や木材のインテリアが魅力です。国内外の料理をご提供し、美しいテラスもご用意しています。営業時間は6時30分~22時30分、座席数は74席です。

昼食

12:00 - 14:00

夕食

18:00 - 22:00

ELFERRAT

非契約写真

毎日 17 時から翌 1 時まで営業しております。居心地のよい店内で、豊富な種類のドリンクや軽食をお召し上がりいただけます。ビンテージワインをお手頃な価格でご提供しており、テラス席でゆったりおくつろぎいただくこともできます。

夕食

ミーティングとイベント

会議室

  • 会議室の数:6

  • 最大サイズ:245 m²

  • 最大ご利用人数:215 人

  • パーティの最大ご利用人数:129 人

詳細

お客さまの口コミ
メルキュールホテルケルンシティフリーゼンシュトラーセ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.3/5

2,689 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.0/5

954 件のレビュー

One of the fine example for Accor Hotels in Germany

トリップアドバイザーの評価 4.0/5

alcm64 Solo travel - 30/12/2019 トリップアドバイザー認証口コミ

I had stayed in IBIS Hotels both in Nuremberg & Cologne, and I am sad to say that both these Hotels left me with bad taste for Accor Hotels in Germany. But alas, this Mercure Hotel came to the rescue and lifted some of these "doubts" from my bad experiences. The staffs are more "professional" and live up to the standard & recognition that ACCOR is an International Hotel Chain, not some local domestic or family run hotel chain. So, I would conclude that it is most probably not the culture, it is the misconception of both the IBIS Hotel staffs on what kind of establishment that they are actually working for. Thank You to Mercure Hotel staff for a "friendlier" German hospitality.

Dear "alcm64", we very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course, standards in IBIS 2**hotels are a bit different to Mercure 4**** standards. So perhaps Mercure is the better adress for you and corresponds more to your ideas of a pleasant hotel stay. Our Mercure Hotel Köln City Friesenstraße excists for more than 30 now in the heart of cologne and we hope to they as professional and friendly for much longer as well to welcome you back again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager #feelwelcome

Internet connection is horrible.

トリップアドバイザーの評価 2.0/5

cesarsison Couples - 19/11/2019 トリップアドバイザー認証口コミ

Internet connection is very bad. Takes very long time to connect, then gets disconnected immediately. I couldn’t use wifi during entire stay. Breakfast is average, parking is very small, rooms are average, service is average.

Dear "cesarsison", Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Tom P. TRÖBS Direktor / General Manager

安定のメルキュール品質で安心しました。

お客さまの声 4.5/5

Kei ビジネス - 27/10/2019 確認済みレビュー すべて

今回はお風呂にお湯を張れるサイズのバスユニットがあったので日本人には大変ありがたかったです。

Dear Keita A., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Nice people trying but no air conditioning in my room so I am now suffering from dehydration and water retention

トリップアドバイザーの評価 2.0/5

Laurence S Friends getaway - 25/07/2019 トリップアドバイザー認証口コミ

The hotel and staff were great in most aspects. I was given a good room and allowed free use of the mini bar which helped greatly. The water is a must and the coke being cold helped. Two beers on offer although I only tried one. The breakfast was great too. However not having air conditioning is a killer for me. If I get too hot I suffer. I have returned home dehydrated and have really bad water retention as a result. This isn't all the fault of the hotel but once I've spent a night trying to sleep and being too hot it first takes me hours to recover then days.

Dear GlobeTrotting293883, thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Our hotel is only partially equipped with air condition which is described on our webside. Unfortunately we can't offer all of our guest an air conditioned room. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

We want to return to Köln

トリップアドバイザーの評価 5.0/5

Y4253UQmarinad Couples - 23/05/2019 トリップアドバイザー認証口コミ

The was the problem with traffic near the hotel and we can't reach the hotel because the road destruction. But the hotel staff was very professional and help us. The hotel is situated not far from cathedral and shopping zone.

Dear Y4253UQmarinad, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Awesome staff and location

トリップアドバイザーの評価 5.0/5

Camper40903036635 Business - 14/05/2019 トリップアドバイザー認証口コミ

Staff are all awesome kind and helpful with good location where a lot of restaurant and bar along the street. Get free room upgraded with my member status and totally enjoy my stay there for whole week.

Dear Camper40903036635, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Over night stop

トリップアドバイザーの評価 3.0/5

LAO207 Couples - 31/03/2019 トリップアドバイザー認証口コミ

We stay here overnight on our way to Berlin. If you are after night life this is the place to stay. Our room faced on to the main road. The bars and restaurants were busy and noisy but once we shut the window it did not disturb our sleep. Would not rate the hotel 4 star but for an overnight stop off we would stay here again.

Dear "LAO207", thank you for your good ranking and we very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. #feelwelcome Mercure Hotel Köln City Friesenstrasse

Good Location, Clean Hotel.

トリップアドバイザーの評価 5.0/5

Phantomss Couples - 10/12/2018 トリップアドバイザー認証口コミ

Good Location, clean hotel, very helpful staff, room good size , breakfast was excellent, taxi rank outside hotel, hotel walking distance from station, Smooth check in.A very good experience will stay again

Dear Phantomss, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Less then expected

トリップアドバイザーの評価 2.0/5

RafB46 Couples - 06/12/2018 トリップアドバイザー認証口コミ

The reception received us well. We booked a business room double with airco. First we got a room with 2 single beds and airco and after the reception gave us a double room. Here was no airco and the room was hot, even with the small window all day open. The beds where very springy and worn down. It hurtes my back after 2 nights. The shower hanged loosen so no proper relax shower in the small batch. Bathroom needs refurbishing. The whole room needs refurbishing. I don’t know how they got 4 stars as I would only give 2. I have stayed in many Accor hotels but this was the worst.Sorry I don’t like to complaint. But nothing good except the reception desk personnel.

Dear RafB46, thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Not all of our rooms have aircondition so it is only wish to get a room with aircondition, no garantie. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

awsome hotel

トリップアドバイザーの評価 5.0/5

Vacation50032778397 Business - 24/11/2018 トリップアドバイザー認証口コミ

Simply excellent. The Location, service, employees, breakfast, restaurant, everything is perfect at a relatevely affordable price.This hotel deserves a five star. One of the best I have tried in Koln so far.

Dear Vacation50032778397, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Terrible Stink

トリップアドバイザーの評価 2.0/5

valjeson Business - 20/01/2018 トリップアドバイザー認証口コミ

The stink in the room and even entrance was terrible it dosen´t help to open window. We have booked this hotel for the last 3 years and these times was we satisfied. The problem with the smell we really hope you fix.

Dear valjeson, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfuntunately the reason for the unpleasant smell in the hotel is the sewerage that is sometimes overloaded when the hotel is fully booked and the Sartory halls next to us have events as well at the same time. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Great location

トリップアドバイザーの評価 4.0/5

Maisafanckin Couples - 16/12/2017 トリップアドバイザー認証口コミ

The hotel is located near to metro station, and also has a supermarket and drugstore very close. The staff is great, kind and helpful. The breakfast is very good with a lot of options. The beverages in the minibar are for free, that was awesome! The room are ok, they need to be refurbished, The only negative point was the mattress, it was very bad, to soft and the pillows wasn't good. But we had a very good time in Köln

Dear Maisafanckin, thank you very much for taking time to give us a feedback. We hope to welcome you back next time. Sincerely, your team from Mercure Hotel Köln City Friesenstraße

Very nice people

トリップアドバイザーの評価 5.0/5

geraldine953 Friends getaway - 14/12/2017 トリップアドバイザー認証口コミ

People at the reception were very nice - as well as at the bar. It is the first time I had people as nice with me, even if I travel a lot with accor hotels. We had couple of free drinks, free upgrade... Room was okay but very good price/quality ratio.

Dear geraldine953, thank you very much for taking time to give us a feedback. We hope to welcome you back next time. Sincerely, your team from Mercure Hotel Köln City Friesenstraße

Our Stay

トリップアドバイザーの評価 4.0/5

V699SEMichael Couples - 22/10/2017 トリップアドバイザー認証口コミ

Excellent location, 20 minutes walk from the station and cathedral. Close to bars, resturants and a beer cellar. Windows effectively soundproof. Breakfast provided quantity and variety needed for a day's sightseeing.

Dear V699SEMichael, thank you very much for taking time to give us such a great feedback. Nice to hear, that you enjoyed your stay. We hope to welcome you back next time. Sincerely, your team from Mercure Hotel Köln City Friesenstraße

Not a 4 Star Hotel

トリップアドバイザーの評価 2.0/5

krivers Couples - 18/09/2017 トリップアドバイザー認証口コミ

As there was a fair in Cologne, Pullman Hotel (our first choice) sent us to Mercure Friesenstrasse where we booked their last remaining room which was a suite. Although the suite was spacious and we were located on the 7th (and top) floor, we found that: 1. There was a bad odor (smelt of sewage) that greeted us in the elevator, permeated the 7th floor hallway and also part of our room; 2. Our windows were ineffectual against the noise from the bars in the neighbourhood, especially on Friday and Saturday nights (when loud music played till 5 am); 3. Wifi signal was so weak that conducting business was a frustrating enterprise (the problem was not fixed even though we complained many times during our one week stay); and 4. There was no in-suite safe. Good points: The breakfast was decent and the staff, generally, were nice and tried to be helpful (but were in the end were ineffectual).

Dear krivers, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Cause of our location directly in the city centre of cologne and in the midst of the party district of cologne it can be louder on the streets, especially at the weekend. Most of our weekend-guests know that and come here for having a nice time in the bars and clubs around. We are very sorry that you have not been satisfied with that situation. The ugly smell that is from time to time in the hotel comes from the canalization in the old districts. We are not able to do anything against it. We are very sorry for that. The bad internet connection is a result of a high number of guest using the wifi at the same time. We are still working on a solution for making the connection better. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

comfortable and nicely decorated

トリップアドバイザーの評価 4.0/5

M9222VSmariag Couples - 05/06/2017 トリップアドバイザー認証口コミ

Comfort and good taste in the rooms and common areas, i liked my stay here. I only did not find the matress very vomfprtable, but that differs from one to the other. I like them firm, this was too soft. For the rest the personal was friendly and helpful

Dear M9222VSmariag, thank you for your positive feedback! We hope to welcome you again in our hotel. Whit kind regards from cologne Your team from Mercure Hotel Köln City Friesenstraße

Gothic beauty

トリップアドバイザーの評価 5.0/5

Pierre G Solo travel - 07/05/2017 トリップアドバイザー認証口コミ

The hotel is within walking distance of the cathedral and of the Altstadt. The hotel serves excellent food, is very clean and reasonably quiet. The barman does his best to entertain with stories about the town, its main attractions and anything that might interest a tourist.

Dear Pierre, thank you for your feedback! We hope to welcome you again in our hotel. With kind regards your team from Mercure Hotel Köln City Friesenstraße

4 NIGHTS IN KOELN

トリップアドバイザーの評価 3.0/5

Pencombe Business - 03/05/2017 トリップアドバイザー認証口コミ

Staff very good and breakfast fine. Only issue was the bathroom/shower combination which was very difficult to manage. I fell whilst exiting the bath and damaged my ankle, and I am quite athletic and flexible!!

Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Dear Pencombe, At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

High Price for an Average Hotel

トリップアドバイザーの評価 2.0/5

Basil A Business - 17/04/2017 トリップアドバイザー認証口コミ

It was the third time for me at this hotel and will be the last. I should start searching for other option for my next trip to Cologne. Compared to what I paid, the hotel was terrible. In high seasons, it worth not more than half the price I paid.

Dear Basil A, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

Cologne

トリップアドバイザーの評価 3.0/5

X2214HRsusanh Business - 08/03/2017 トリップアドバイザー認証口コミ

Average overall. The mini bar had a poor choice and had not been replenished fully. Parking was expensive. I left a personal item behind in the room and when I called reception they could not find it!

Dear X2214HRsusanh, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

最新の20口コミ

との提携 TripAdvisor

周辺のホテル

ケルンのすべてのホテル