فندق مركيور Mercure كولون سيتي فرايسنشتراس 4 نجوم

We stay here overnight on our way to Berlin. If you are after night life this is the place to stay. Our room faced on to the main road. The bars and restaurants were busy and noisy but once we shut the window it did not disturb our sleep. Would not rate the hotel 4 star but for an overnight stop off we would stay here again.

Good Location, clean hotel, very helpful staff, room good size , breakfast was excellent, taxi rank outside hotel, hotel walking distance from station, Smooth check in.A very good experience will stay again

The reception received us well. We booked a business room double with airco. First we got a room with 2 single beds and airco and after the reception gave us a double room. Here was no airco and the room was hot, even with the small window all day open. The beds where very springy and worn down. It hurtes my back after 2 nights. The shower hanged loosen so no proper relax shower in the small batch. Bathroom needs refurbishing. The whole room needs refurbishing. I don’t know how they got 4 stars as I would only give 2. I have stayed in many Accor hotels but this was the worst.Sorry I don’t like to complaint. But nothing good except the reception desk personnel.

Simply excellent. The Location, service, employees, breakfast, restaurant, everything is perfect at a relatevely affordable price.This hotel deserves a five star. One of the best I have tried in Koln so far.

The stink in the room and even entrance was terrible it dosen´t help to open window. We have booked this hotel for the last 3 years and these times was we satisfied. The problem with the smell we really hope you fix.

The hotel is located near to metro station, and also has a supermarket and drugstore very close. The staff is great, kind and helpful. The breakfast is very good with a lot of options. The beverages in the minibar are for free, that was awesome! The room are ok, they need to be refurbished, The only negative point was the mattress, it was very bad, to soft and the pillows wasn't good. But we had a very good time in Köln

People at the reception were very nice - as well as at the bar. It is the first time I had people as nice with me, even if I travel a lot with accor hotels. We had couple of free drinks, free upgrade... Room was okay but very good price/quality ratio.

Excellent location, 20 minutes walk from the station and cathedral. Close to bars, resturants and a beer cellar. Windows effectively soundproof. Breakfast provided quantity and variety needed for a day's sightseeing.

As there was a fair in Cologne, Pullman Hotel (our first choice) sent us to Mercure Friesenstrasse where we booked their last remaining room which was a suite. Although the suite was spacious and we were located on the 7th (and top) floor, we found that: 1. There was a bad odor (smelt of sewage) that greeted us in the elevator, permeated the 7th floor hallway and also part of our room; 2. Our windows were ineffectual against the noise from the bars in the neighbourhood, especially on Friday and Saturday nights (when loud music played till 5 am); 3. Wifi signal was so weak that conducting business was a frustrating enterprise (the problem was not fixed even though we complained many times during our one week stay); and 4. There was no in-suite safe. Good points: The breakfast was decent and the staff, generally, were nice and tried to be helpful (but were in the end were ineffectual).

Comfort and good taste in the rooms and common areas, i liked my stay here. I only did not find the matress very vomfprtable, but that differs from one to the other. I like them firm, this was too soft. For the rest the personal was friendly and helpful

The hotel is within walking distance of the cathedral and of the Altstadt. The hotel serves excellent food, is very clean and reasonably quiet. The barman does his best to entertain with stories about the town, its main attractions and anything that might interest a tourist.

Staff very good and breakfast fine. Only issue was the bathroom/shower combination which was very difficult to manage. I fell whilst exiting the bath and damaged my ankle, and I am quite athletic and flexible!!

It was the third time for me at this hotel and will be the last. I should start searching for other option for my next trip to Cologne. Compared to what I paid, the hotel was terrible. In high seasons, it worth not more than half the price I paid.

Average overall. The mini bar had a poor choice and had not been replenished fully. Parking was expensive. I left a personal item behind in the room and when I called reception they could not find it!

My wife and I combined a business and leisure trip to Cologne. The hotel was convenient for both our targets. It was comfortable - and the room was naturally ventilated with thermostatic radiators to give comfortable temperatures. Good breakfast buffet.