فندق مونديال أم دوم كولونيا إم غاليري 4.5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 2,027 أراء

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الوصف

فندق ALLSAFE معتمد

خدمات الفندق الإضافية

  • فندق حصري في البلدة القديمة في كولونيا بالقرب من الكاتدرائية ونهر الراين

  • غرف عصرية، بعضها بإطلالة مباشرة على كاتدرائية كولونيا

  • غرفتا طعام خاصتان حصريتان مع تراس خارجي

  • 5 قاعات اجتماعات مع ضوء طبيعي، بعضها بتراس خارجي

  • استمتع ببوفيه إفطار غني في عطلات نهاية الأسبوع حتى الساعة 12 ظهرًا

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موقع الفندق

فندق مونديال أم دوم كولونيا إم غاليري

Kurt-Hackenberg-Platz 1
50667 كولونيا
ألمانيا

نظام تحديد المواقع العالمي (GPS):50.94009, 6.960014

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في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

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آراء العملاء الذين حجزوا على موقع all.accor.com

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رأي ALL  4.5/5  2,027 أراء

تقييم TripAdvisor  4.0/5  1,745 أراء

Meeting Hotel

ملاحظة Tripadvisor 5.0/5

boyd_stevens المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Perfect location, with access to trains, central city, and amenities. Breakfast included was very good. Staff were friendly and helpful. Options for cleaning and towel changeout available if sustainability on your list.

Dear boyd_stevens, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Hans Schultheis Guest Relation & Quality Manager

Fantastic Location!

ملاحظة Tripadvisor 4.0/5

Tulip764 تقييم TripAdvisor المعتمد

Myself and my friend had a lovely stay at Hotel Mondial. The location is superb and the staff are all very attentive and friendly. When we first arrived we asked why we were staying and after advising we were there for the Christmas Markets we provided us with a map and circled the locations of all the markets and gave us hints and tips, which we were very grateful! Lovely bit of customer service! We decided not to have breakfast at the hotel so cannot comment on that aspect. We booked the standard room which we found to be on the small side. There wasn't much storage space which was a little disappointing. One small wardrobe which held the safe and fridge, a few shelves which you could put your things in but couldn't really use due to the height of the wardrobe. It was also quite hot in there, espeically at night. We did try turning on the air-con but that didn't seem to make a difference. In the end we opened the window. But in honesty, because we were out for most of the day it didn't really matter too much. The bathroom was a great size for 2 people and the shower was really good, with great shower gel/hand soap etc. As I said previously, the location was great. It was the main reason we decided to book. It would take a 2 minute walk to one of the Christmas Markets and a 4-5 minute walk to the Cathedral! Really couldn't have been more central if we tried! The hotel had a wine bar attached to it, which was really nice. They had a fridge stocked with wines, beer, soft drinks, snacks etc which was really handy if we didn't want to sit in but take something back up to the room with us in the evening. Again the member of staff who worked there was very friendly. We didn't have a chance to use the spa facilities as we ran out of time. Overall, we had a great stay and would definitely book again based on our experience.

Dear Tulip, Thank you for taking the time to share your experience at Hotel Mondial am Dom Cologne - MGallery. We are delighted to hear that you had a lovely stay and enjoyed our fantastic location. Our staff takes pride in providing attentive and friendly service, and we are glad that our team was able to assist you with information about the Christmas Markets. We apologize for any inconvenience you experienced with the size of the standard room and the lack of storage space. Your feedback regarding the wardrobe and shelves will be taken into account as we continually strive to improve our guests' comfort. We appreciate your understanding regarding the temperature in the room and are glad that opening the window helped. We are pleased to hear that you found the bathroom to be spacious and enjoyed the quality of the shower amenities. Additionally, we are glad that you found our wine bar to be a convenient option for refreshments and that our staff there provided friendly service. Thank you for considering a return visit based on your positive experience. We hope to have the opportunity to welcome you back to soon. Sincerely Hans Schultheis Guest Relation & Quality Manager

Great views and location

ملاحظة Tripadvisor 4.0/5

chm877 العائلات - تقييم TripAdvisor المعتمد

Lovely hotel with a large lobby and a bar with views of the Cathedral. Our room was very modern and clean with views of the cathedral’s spirals. The customer was very good. The location was a few minutes walk to the train station and to the shopping mall. Only downfall was that our mini fridge was not working.

Dear chm877, Thank you for taking the time to leave us your review. We are so glad that you enjoyed the modern and clean room with views of the Cathedral, our large lobby and bar, and the convenience of our location. Here at Hotel Mondial am Dom Cologne - MGallery we strive to provide each guest with a comfortable and memorable stay; it is disheartening to learn that your mini fridge was not working properly during your stay. We apologize for any inconvenience this caused you. Sincerely Hans Schultheis Guest Relation & Quality Manager

Perfect location to visit the Christmas Markets

ملاحظة Tripadvisor 5.0/5

LesleyG5 تقييم TripAdvisor المعتمد

Our first visit to Cologne for the Christmas Markets. This hotel is in a perfect location , 5 mins walk to two of the markets and the Cathedral. Also walking distance to pick up the Tourist train to visit other markets (there are 7 in all). All staff without exception were extremely polite and helpful. The room was a reasonable size and the bed very comfortable. Breakfast was a good selection including hot food. A lovely touch was on the last day there were chocolate Santas on each of the tables. Plenty of restaurants nearby for evening meals. They even laid on snow for us (not really but it was magical!).

Dear LesleyG5, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Hans Schultheis Guest Relation & Quality Manager

Location, location, location!

ملاحظة Tripadvisor 4.0/5

AVIDEATER Couples - تقييم TripAdvisor المعتمد

I selected this hotel because I needed a hotel near the Christmas markets with parking. This hotel was perfect for this. Note: when arriving by car, drive to the back of the hotel and you will see two garage doors on the left, with a machine requiring you to take a ticket. You drive into the car elevator and are transported to the first floor hotel parking. After parking your car, take the elevator down to the lobby to check-in. After check-in, grab your bags from your car and head to your room. The staff were dealing with a card key crisis when I arrived. (Keys to rooms were not working). Two bell boys had to escort people to their rooms. If you are driving around Europe, this hotel is also perfect for getting in and out of Cologne easily. Rooms are small, but comfortable.

Dear AVIDEATER, thank you for taking the time to share your feedback on your recent stay at Hotel Mondial am Dom Cologne-MGallery. We are thrilled to hear that our hotel's location perfectly met your needs, especially being close to the Christmas markets and offering convenient parking facilities. We appreciate your detailed instructions on parking, and we're glad you found it helpful. Your advice about driving to the back of the hotel, using the car elevator, and checking in after parking will surely be beneficial to future guests arriving by car. We apologize for any inconvenience you experienced with the card key crisis during your check-in. We understand the importance of a smooth check-in process, and we assure you that we are taking steps to prevent such issues in the future. We appreciate your understanding and patience in this matter. It's great to know that our hotel's location also made it convenient for your travels around Europe, and we're pleased that you found the rooms to be comfortable despite their size. We value your feedback and hope to welcome you back to Hotel Mondial am Dom Cologne-MGallery in the future. If there's anything specific you feel we could improve upon or if you have any further comments, please don't hesitate to reach out. Safe travels! Best regards, Alexandra Riedinger Sales Manager

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