Mercure Grand Hotel Biedermeier Wien 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 1.646 opiniones

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Mercure Grand Hotel Biedermeier Wien - Image 1
Mercure Grand Hotel Biedermeier Wien - Image 2
Mercure Grand Hotel Biedermeier Wien - Image 3
Mercure Grand Hotel Biedermeier Wien - Image 4
Landstrasser Hauptstrasse 28, 1030 VIENNA, Austria

Descripción

Extras del hotel

  • Edificio del hotel bajo protección patrimonial

  • Ubicación privilegiada en la zona histórica de Sünnhof, cerca de las principales atracciones

  • Gimnasio y zona de bienestar con sauna

  • Plazas de aparcamiento privadas por 24 EUR

  • Dos restaurantes con cocina vienesa tradicional

Nuestros alojamientos

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Habitación 1

Localización del hotel

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Teléfono
Fax +43 1 71671503

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  1.646 opiniones

Nota de clientes de Avis 4.5/5

Elena L. B. Familias - Comentarios confirmados ALL

Dear Mrs. B., Thank you very much for taking the time to share your positive feedback with us. We are delighted to hear that you appreciated our convenient location, cleanliness, comfortable bed, and breakfast. It is wonderful to know that these aspects contributed to a pleasant and comfortable stay with us. Your kind comments are truly appreciated and mean a great deal to our team. We sincerely hope to have the pleasure of welcoming you back again on your next visit to Vienna. With best regards, Cho Guest Relations Manager

Nota de clientes de Avis 4.0/5

Montserrat P. C. Parejas - Comentarios confirmados ALL

Dear Mrs. C., Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had a pleasant and comfortable stay and that our facilities contributed positively to your experience. It is especially rewarding to know that you appreciated the friendly and attentive service provided by our team. Your kind words are truly appreciated and will be gladly shared with our colleagues. We sincerely hope to have the pleasure of welcoming you back again for another enjoyable stay in Vienna. With best regards, Cho Guest Relations Manager

Nota de clientes de Avis 1.5/5

Joan L. N. Familias - Comentarios confirmados ALL

Dear Mr. N., Thank you for taking the time to share your experience with us. We are very sorry that several aspects of your stay did not meet your expectations. We fully understand how important it is for guests travelling together to have suitable room arrangements, and we regret that we were unable to accommodate your preference on this occasion. Please also accept our sincere apologies for the inconvenience you experienced throughout your stay. We understand how frustrating this must have been and regret that we were unable to provide the level of comfort you should have been able to expect. We truly appreciate your understanding and thank you for bringing these matters to our attention. Your feedback will be shared with the relevant teams and will help us improve our service and communication going forward. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much smoother and more enjoyable experience. With best regards, Cho Guest Relations Manager

Nota de clientes de Avis 4.5/5

Begona C. Familias - Comentarios confirmados ALL

Dear Mrs. C., Thank you for taking the time to share your kind feedback with us. We are delighted to hear that you had a comfortable stay and that you appreciated our convenient location, the cleanliness of the hotel, and the spaciousness of your room. It is wonderful to know that these aspects contributed positively to your experience. We sincerely appreciate your kind words and hope to have the pleasure of welcoming you back again soon. Should you have any preferences for your next visit, please do not hesitate to contact us. With best regards, Cho Guest Relations Manager

Nota de clientes de Avis 1.5/5

Jose A. D. S. C. Familias - Comentarios confirmados ALL

Dear Mr. C., Thank you for taking the time to share your feedback with us. We appreciate your positive comments regarding our central location. However, we are truly sorry to know that your overall experience did not meet your expectations. Please accept our sincere apologies for the shortcomings you encountered during your stay. We regret that several aspects of your room and its facilities did not provide the level of comfort you expected. We are also sorry that the exceptionally high temperatures during the recent heatwave affected the performance of the cooling system. While the unusually hot weather placed extraordinary demand on cooling systems throughout the city, we understand your disappointment and regret the inconvenience this caused. Your comments have been shared with the relevant departments and management team for careful review. Guest feedback is invaluable to us, as it helps us identify areas where improvements are needed. Thank you again for your honest feedback. We regret that we were unable to provide the experience you had anticipated and hope you may consider giving us another opportunity to serve you better in the future. With best regards, Cho Guest Relations Manager

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.552 opiniones 9.6/10 Ubicación
  • 1.707 opiniones 5.9/10 Habitación
  • 1.384 opiniones 9.1/10 Servicio
  • 30 opiniones 5/10 Internet
  • 954 opiniones 5.8/10 Comodidad
  • 788 opiniones 8.8/10 Desayuno
  • 510 opiniones 7.6/10 Limpieza

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