お客さまの声 4.5/5 3,211 件のレビュー
An ALLSAFE certified hotel
Superior and privilege room with a view of Porta Nigra
Car park, parking garage right at the hotel, special price - hotel guests.
Old town next to the hotel, reachable on foot
At the 4-star Mercure Hotel Trier Porta Nigra, you have the choice of Standard Rooms with single or double bed and Superior and Privilege rooms equipped with double beds. The Superior and Privilege rooms overlook the Porta Nigra, as do our hotel's two Maisonette Suites. All 106 rooms are air-conditioned and have WIFI access. One child aged up to 12 may stay in their parents' room free of charge.
Standard Double Bed
Single Standard Room
Superior Room with double bed and a view of the Porta Nigra
Superior Room with 2 single beds and a view of the Porta Nigra
Privilege Room with double bed and sofa
hotel in a good position
781willi Business - 10/08/2020 トリップアドバイザー認証口コミ
The hotel is directly in front of the porta nigra. Easy to reach also the city center with all the shops and caffees.Rooms are good. Breadfast too. Parking space is unfortunately very expensive.The bar opens unfortunately only in the evening 5pm.
Don't bother with breakfast
Robert H 28/07/2020 トリップアドバイザー認証口コミ
The staff where very nice and helpful at the front desk and the hotel was clean. It is also in an excellent location. My negative comment is about breakfast. I asked what the breakfast was like since it is during COVID and was told it would be a full buffet. It was dry scrambled eggs, so kind a sausage and beans. The bread and croissants where are dry and stale. I only took breakfast as I wanted to get up early and eat before cycling for the day and this was terrible.
Very good hotel ogkind service
teacherDK 24/07/2020 トリップアドバイザー認証口コミ
This is a very fine hotel. Very helpful persons at the reception. The room was fine and clean, ours overloking the Porta Nigra. Breakfast was fine and the restaurant spacious. The bar was open from 5o'clock and it is possibly to sit outside and enjoy af good german beer. It seems like it was build in the 1970'ies when you looked at the breakfast-restaurant and the broad staircase from the reception. The bathroom was also Accor-classic, which gave us a lot of space to put out things and everything worked fine and was very clean, which felt good and safe in covid-19-times
Unfriendly staff at reception, not paying attention
AbataSmith Couples - 02/01/2020 トリップアドバイザー認証口コミ
We booked a room with a view on the Porta Nigra. These rooms are more expensive but we thought it would be worth it. When we checked in and went to the room, we realised that we got a room with a 'view' but on the carpark at the back of the hotel. As we cannot imagine that the booking systems used by Mercure do not indicate the type of room their guests are booking, we assume that the very unfriendly receptionist was not paying attention or worse ... tried to cheat. Our very positive impression we got at the Mercure in Koblenz the night before, changed completely to a very negative one of Mercure and Accor in general.
799eric Couples - 23/09/2019 トリップアドバイザー認証口コミ
Rooms clean and recently renovated. Staff were very friendly and helpful but I had asked for a room suitable for disability and ended up with a room at the far end of the 5th floor = not good in event of emergency.
At 710 m