Mercure Hotel Trier Porta Nigra 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,523 件のレビュー

Mercure Hotel Trier Porta Nigra - Image 1
Mercure Hotel Trier Porta Nigra - Image 2
Mercure Hotel Trier Porta Nigra - Image 3
Mercure Hotel Trier Porta Nigra - Image 4

説明

ホテルのその他の情報

  • An ALLSAFE-certified hotel

  • Superior and Privilege Rooms with a view of Porta Nigra

  • Parking lot and garage at the hotel, special price for hotel guests.

  • Old town nearby the hotel, within walking distance

  • Terrace opposite the famous Porta Nigra

当ホテルの客室

ホテル所在地

Mercure Hotel Trier Porta Nigra

Porta-Nigra-Platz 1
54292 TRIER
Germany

GPS:49.760239, 6.644096

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,523 件のレビュー

トリップアドバイザーの評価  4.0/5  1,117 件のレビュー

Impossible to sit in bed for reading or watching TV

トリップアドバイザーの評価 2.0/5

Maria R トリップアドバイザー認証口コミ

Forget about sitting in bed for reading or watching TV. Reading-lamps are installed in the middle of the bed instead of the sides!. Therefore every time you move, you crash your head against them!. Painful experience, I am afraid. Photo attached.

Would not recommend it, outdated and not properly maintained

トリップアドバイザーの評価 1.0/5

o77b ビジネス - トリップアドバイザー認証口コミ

Very old outdated hotel with smelly rooms and floor noise when you walk around. Uncomfortable bed and bathroom not really clean. Would not recommend it as 4 star hotel. Restaurant closes at 20.30. Somehow everything looks like from 80’s or 90’s last century.

Dear o77b, Thank you for your visit. I am very sorry that our hotel did not appeal to you very much. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being planned. It would be our pleasure to welcome you again in Trier and at our hotel. With best regards, Christopher Lubk, General Manager

Pros and cons balanced each other out

トリップアドバイザーの評価 3.0/5

travelingammonite ファミリー - トリップアドバイザー認証口コミ

Solid hotel with everything you need. The location next to Porta Nigra is ideal, also with being just outside the city center but not too far. The rooms themselves are old but spacious. We had two problems with our stay, one on the major side, one less so. (1) The wall is coming apart. As in, I leaned against it and heard things falling... inside the wall. Upon closer inspection, I saw the wall was jutting out slightly from beneath the wallpaper (see photo). I am not qualified to comment on structural integrity of a room, so I don't know if it's negligible or a few years away from collapse, but it didn't make me feel great sleeping next to a potentially disintegrating wall. (2) The room is stuffy and the air conditioning was very weak. We set it down to 20 but did not notice a difference. It was not a good night's sleep. All in all, I guess it was fine since the wall did not collapse, but I probably wouldn't stay here again.

Dear travelingammonite, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the room did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Christopher Lubk, General Manager

Great location & breakfast

トリップアドバイザーの評価 4.0/5

Stephannie Q トリップアドバイザー認証口コミ

We appreciated the location of the hotel which is opposite Porta Nigra. The underground parking makes the stay very convenient for us. We like that the room was spacious & it has a sitting area partially separated from the beds. Bathroom was clean too. The rooms are very well sound-proofed so we had a nice quiet rest at night despite the loud music from a party in the bar. The breakfast has an extensive variety & of good quality. We enjoyed our breakfast with the view of Porta Nigra.

Great location and enjoyable stay

トリップアドバイザーの評価 4.0/5

Mark-Horsey トリップアドバイザー認証口コミ

Myself and 4 friends, stayed at Mecure Hotel Trier, for 3 nights, while while on a motorbike trip. Fantastic location opposite the ancient city gate where just beyond that, some great bars and restaurants are located. We were able to park our bikes in the underground car park so they were safe from any weather and secure, which is a massive plus point for a biker! Rooms were clean and serviced daily. The only negative was an elderly lady and a chap, who worked on the bar, in the hotel. They seemed surely and we felt they ignored us while waiting at the bar. The bar service was very poor, with it taking a long time to get served. You both let the hotel down! I would stay again.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 627 件のレビュー 8.1/10 朝食
  • 326 件のレビュー 7.3/10 清潔さ
  • 290 件のレビュー 2.6/10 雰囲気
  • 214 件のレビュー 5.8/10 料理

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