Mercure Luxembourg Kikuoka Golf and Spa 4 つ星

I have to be honest - I have been visiting this hotel for over 15 years. Each time I come, I am made to feel welcome beyond what you normally find in a hotel. This time was no exception a great welcome on arrival and the hotel had my preferred room location available, it was so good to enter and the temperature was set to cool. I had been riding all day and was in need of getting the leathers off and into a warm shower before heading down to the Eagle Bar for some beer and something to eat. Sitting out on the terrace watching the golfers go by is really relaxing and the staff are always very attentive. My night sleep was comfortable and refreshing and the breakfast that followed was of vast choice and very well organised. I was topped up and ready for a ride up the Moselle. A full day out through wonderful scenery and fantastic roads both in Luxembourg and Germany was eventually brought to a conclusion and back to the hotel where my room had been perfectly cleaned and returned to how one would expect. The rooms staff always seem to be so polite when you speak to them and happy to engage, this is not what you find in every hotel! My second evening on the Eagle Bar terrace was very relaxing and Pavel was the man serving. He was really great, always looking out for his guests and ready for the next order - I appreciate his not over zealous attention. I feel bad pointing one person out from the whole team as they all work so hard to make our stay in their hotel perfect. The breakfast the next day was just great and I managed to finish before a light shower of rain, pack up my cases and head back to the port for me ferry home, whilst all the time thinking of how I enjoyed my stay once again at Kikuoka.

2 adults and a 3 year old + 1 dog. 2 Night stay in July. We stayed in a split level room, which are very spacious. The main bed is very nice, my toddler decided to kick me out of that for the second night and had to sleep on the sofa bed which wasn't comfortable. They could do with getting proper aircon in the rooms. The hotel is attached to a golf club and the ground around are very nice. We didnt eat in the restaurant as i had read on here it wasn't very good. It was also very expensive. 15 minute drive down to Remich on the German border there are some nice places to eat. We went looking for a bar in the hotel, we found the golf clubhouse which we weren't made to feel welcome, funny looks from the golfing members and the staff looked at us as if we weren't meant to be there. Which is weird, wasn't asked if we needed any assistance. So we walked back to the room without getting a drink. Reception staff we spoke to were very nice and helpful. NOTE: On the door they have a hanger to let people know your pet is in there alone and the owners are out so don't disturb, which i found really good,

This is a fantastic hotel on lovely grounds. The rooms are spacious especially if you get lucky enough to get a split level room and service is impeccable. I stayed here for 2 weeks during covid and they were absolutely amazing at dealing with requests while still managing everybodies safety. The brealfast is great and so are all the staff. I love the spa and gym and generally walking around the grounds. One gripe is that the bar food was pretty bad and so was the room service food. With the hotel being out of the way you dont have much choice but to travel for food or plan ahead and bring something back to the hotel. This isnt quite enough to mark the hotel down even 1 point though as it is a lovely relaxing hotel.

Poor quality of food, quantity not foreseen for the guests, and overall the Sunday brunch is an experience that I would never re-try. We had to ask twice for the eggs (only one choice that they call “scrambled eggs”) and the bacon (which was more boiled than grilled). Bread not fresh and patisserie seemed that was prepared the day before. Water is not included. Very poor choice of warm dishes. No indication of what type of dish was presented on the buffet nor allergens. Service not at Mercure level expectation. Luckily there was a glass of cremant included and the view on the golf field. If you are looking for a real Sunday brunch go elsewhere.

nice staff - breakfast good, no big diversity as expected - room not clean - got some issues - also day after cleaning issues .....not as " super ' as advertised ...but that our opinion ...been 2 a few hotels in my lifetime.... Though Spa & Hammam are nice , clean ...definetely worth trying it ....