Pullman London St Pancras Hotel 4 stars

Lovely room and staff

I dont normally fill these in but I really wanted to capture my appreciation of the person who checked me into the hotel. I stay in a lot of hotels and this was my best exer check in experience, very friendly, informative, and even recognised me from previous stays. I hope you take the time to recognise your colleague and hope this wont be forgotten. I didn't capture his name but please do take the time to find out who this was to say thank you and reward him for excellent customer service.

Everything was perfect unless the bed I found some blood on it. this annoying me alot.

From the guest check-in wiht Caleb through to agreat nights sleep, it feels so 'easy' and welcoming to stay at the Pullman. Check-in such a loevly gestrue that they come out to greet you instead of just standing blandly behind the reception desk sets the tone for the stay really well. Caleb helped me with restaurant directions and location when I could have jst as easily found it on Google maps but he helped me with a smile and chat - he really is a credit. Waiters in bar were great - excellent reommnendations for the gin. But main thing is, I usually brace myself for a disturbed sleep whenever i stay in Central London but both times I have stayed now, I have sunk into the fabulous beds and had a wonderful nights sleep. Great breaksfast range too. Perfect location and great service. Thank you

Friendly staff, help with screen, food fantastic,

Great staff in all the areas we came in contact with them. Hotel was lovely and in a great location between Euston and Kings Cross St Pancras. Lunch was very good and the staff on reception, especially Emma, were great.

The wifi didn't work on my laptop. It would simply redirect to the page with information of what I can do with the network, but would never allow me to access the internet.

Due to storm our flights were cancelled. We reserved a room online with ease and were able to take the train first thing next day. Location, reception welcome, service in resto were excellent. Room comfortable and spacious, and really quiet. Dinner was delicious, friendly helpful staff.

We are regular visitors. standards are being maintained

We had a nice welcome from mr Johan who made us feel unique and welcomed. He was friendly and helpfull, giving us also a nice room, as requested. The hotel is located just a few steps from St. Pancras International rail station and from undrerground, 15 minutes walk from British museum and 20 minutes walk from Oxford street. Close to the hotel are also some options for dinning. The deluxe room that we had was spacious with a nice view to St. Pancras rail station and to London Eye. The TV was brand new, featuring radio channels and a lot of satellite channels. Nespresso machine was a nice touch. We would definitely recommend Pullman hotel and we'll stay again there when we'll visit London.

A great hotel and so good that it was just a few mins walk from the train station. All the staff were friendly and helpful. Nothing was too much trouble. Will definitely come back

Having stayed at the Pullman many times we knew exactly what to expect-ideal location, great room, nice food and super service. Nothing made us change our mind here on a weekend break. Actually the weekend ended up having to be extended by a night due to storm Ciara thwarting our travel plans but the Pullman not only extended our stay but upgraded our room. Absolutely superb-we will be back again!

Very pleasant stay with pleasant and courteous staff. very relaxing.

Lovely hotel in convenient location

All excellent including our late meal and proximity to St Pancras Int’l. One need for improvement was the very noisy air con/heating in room 903