Pullman London St Pancras Hotel 4 stars

Facilities good and breakfast quantity and quality was very good. I like the flexible arrangements of the breakfast times.

Great location close to Kings Cross and Euston Stations. Staff were very welcoming, the room was clean, comfortable and quiet and there was a great selection for breakfast.

Was ok, room was nice enough, but nothing special. Most frustrations around trying to get a drink at the bar - even with Covid restrictions, watching for an hour a half empty bar "because I'd not booked" while sat near the bar was annoying. 1/2 empty bar, means 1/2 takings and I was surprised the hotel would rather allow people to book and not turn up - even with a grace period - while turning others away. Good location for close to St Pancras, etc, but that's about it really. The receptionist seemed to struggle with the idea that there might be two bookings under the same surname and separate parties.

A one night stay in London at a hotel that provides a bright welcome and very good service. The rooms are comfortable and spacious. the stay, as always, met our expectations.

Above and corridors looked tired/worn out. Reception queue for check in aqueries long and time consuming

1 person on front desk for check in, waited about 8 minutes which was acceptable but no recognition of loyalty membership or apologies for the wait. Hotel is clean and bed was comfortable but no special welcome amenities in the room. Even with my last Ibis Styles I received a bottle of wine and snacks. Felt very anonymous.

As always a good experience at the hotel. Room is in need of some DIY and towels are getting old and worn.

Personal attention from arriving to leaving . Food was good including an evening meal there . Beds comfortable and rooms spacious.

Very Good with a great breakfast

Booked the Pullman, having used it for business a few years ago when I was a regular London visitor. Got a good deal on the room, although most places are offering similar deals given the current situation. I opened to take the update, so left the wife to drop bags as I had a corporate event to attend. I am told that the room hadn’t been cleaned properly - in particular, the bathroom, so not a great start Had I not had to dash, I would have rejected personally, but to be fair housekeeping were straight there and addressed the situation quickly. When I returned later, met the wider in the bar and service was very attentive. We left for our dinner engagement and upon our return, discovered (in a rather blunt and surly manner) that the bar had closed at 11.45 and we could not have any more drinks. In fact, the same waiter who had been friendly (for his service charge, I guess) was rather blunt and surly when approached at 11.45 Considering the impact of COVID on hospitality, we were in London, and it was a Saturday night, I’m stunned that a hotel would take such a stance - and we weren’t alone. There were a group of people from Iceland who had booked for their Xmas party, who were equally perplexed. In summary, a little disappointing

Experience was pretty good , great hospitality , breakfast was fantastic . However , the room size are less and there should be tie up with uber/taxi for outstation guests.

All staff from the top wright down were very helpful all through our stay...

Booked two rooms. One already has guests in, the other has a blocked shower waste and the sink hadn't been cleaned. Already sent an email but no reply yet

Excellent location for Kings Cross, St Pancras and Euston. Close to the British Library. Good range for breakfast, particularly enjoyed the sausages and croissants. Access to the underground is easy and from Kings Cross just about anywhere on the network is easily reached.

Superb location, very helpful, professional and friendly staff. Hotel and bar / restaurant were excellent and the breakfast choice was really good. Room was a little basic but I think this was more down to changes following covid. Would certainly stay again and recommend.