Pullman London St Pancras Hotel 4 stars

We had a great stay at the Pullman. Breakfast was plentiful and room was clean and comfortable. All the staff were extremely friendly and helpful. When we returned home we discovered that my mother had unfortunately left her hearing aids in the bedroom. I found the hotel staff incredibly helpful and quick to respond, meaning mum was reunited with her hearing aids within a couple of days. Could not praise the hotel staff more.

Was here for a works event. The hospitality from the staff the moment you walk in to the moment you leave were so professional, polite and most importantly would really do anything for you. Thank you, I will be back again!

My wife and I stayed for 6 nights this time. We always use the Pullman as it’s so convenient for the transport links and has a good restaurant and bar. The rooms are very clean and all the staff very helpful.

Well located and comfortable… no breakfast before 7am no services for platinum

The staff were always welcoming. Nothing was too much trouble. Breakfast was excellent. For me it was fruit followed by muesli with some additional dried fruit on top. Room temperature control was good.

Excellent stay, we were there for a special birthday. Excellent room, my daughter loved her own little section and TV, great location, breakfast very good

An amazing hotel located near St pancras station. The staff are great and we are always happy to stay.

We really liked it here. The hotel is very well located. The staff are fantastic and cannot do enough for you. We had booked a Junior Suite for 4 nights. The room we were initially allocated (402 I think) was unsatisfactory; it had a leak / drip above the bathroom door which kept us awake most of the night; the toilet plumbing jammed; and the room was directly underneath the gym, which was noisy. Also the room was not of the size and layout suggested by your online photos. We asked to be moved, and the next morning we were moved to a room on the second floor which was fantastic - still classified as a Junior Suite, but what a difference! - a lovely big corner suite, everything worked, and it was much more what we had been led to expect. So overall, we had a bad first night but after that it was all good. We were very happy with the way the staff dealt with our initial complaint. We loved the middle lift with views of the outside as you go up and down, and we also loved the viewing platform on the 15th floor - the views are amazing. Transport links are great, there is a good selection of shops, pubs and restaurants close by, and loads to see and do. Mobile and wi fi reception were excellent. You can open the windows in the bedrooms which is essential as far as I am concerned, and the hotel also wins lots of brownie points for having a heating / air con system which works and which a normal person can understand how to use. Would stay again, we had a brilliant short holiday here.

Pullman St Pancras has allowed us to have a fantastic Birthday Week end Thanks a lot to the employees for their kindness , like in a real cocoon The breakfast was really good , typically British on one hand and healthy (with a delicious kiwi smoothie) on the other hand The bed was so confortable,

We have stayed here on a number of occasions now. It is always abgood experience. Checkin this time was a bit less slick than usual but this due to the sheer number of arrivals and was not a problem.

I had an event at the hotel which was great. But the hotel stay was crap. I'm an Events Consultant for several energy companies, I'll never stay here again and I won't bring any of my client's business there either. All charges were meant to go to the event, so many problems, five times I tried to sort this out and was told it was, it ended up me having to go out alone in the dark to eat elsewhere, a junior colleague is out of pocket as she had to pay for her meals too..... just crap

Spent 2 nights midweek. The hotel was clean and staff were friendly and generally helpful

With the change in the world of work back in March 2020, this was my first trip to the hotel in over 18 months. To be welcomed back so warmly by many of the same staff was wonderful. A great hotel with a lovely team. It was also nice to see the developments of the bar/restaurant and reception areas.

I would highly recommend the Pullman Hotel, I have been here several times before and have never been disappointed. The hotel and rooms with views are lovely. The staff very friendly and the breakfast superb.

we had a lovely room and a lovely weekend stay staff are so very nice and friendly could not have been more helpful. We eat in the restaurant 2 nights the fillet steak was cooked to perfection on the first night. The lamb I feel is way over priced. But overall an enjoyable stay and would definitely go back