Novotel Queenstown Lakeside 4 stars

Clean, good location Hotel very dated

We were very well looked after by the staff. The rooms were very clean and comfortable and the location excellent with the lake at our doorstep and shops and cafes close.

I enjoyed and appreciated the location getting around Queenstown was easy and our view from 315 was lovely. The bed was comfortable and the linen clean and of good quality. Really enjoyed the complimentary spa each day thank you. The venue itself is very tired and the room is in need of an update. Not sure why you need the entrance you have with the circular booth you need to push around and feel an open door or auto glass door entrance would be more welcoming and easier when arriving with bags. Also everyday coming back to the hotel had huge groups arriving taking over the whole space and felt it a little intimidating to stay around and use the facilities down stairs. Overall I/we had a great time in Queenstown and again it was the location that I feel helped to have this experience and your friendly helpful staff. Thank you

Had the good fortune of staying here as part of an extended NZ cycling tour. Its proximity to Queenstown CBD and a large public park/gardens was fantastic. You most likely won’t need a car if you stay here as all in town activities are an easy walk. Hotel was very well staffed. It also had an excursion team (concierge desk) to help you navigate the wide variety of day trips you can book Versus other hotels I stayed in during my NZ trip, this one was on the large side. Neither quiet or intimate. Rooms and bed were comfortable. Ours opened onto the courtyard, providing fresh air. Breakfast was average, more like a mass feeding. Still, I’m impressed by the staff’s handling of so many patrons Well managed

Fabulous clean room. Water issue in Queenstown at the time of my stay and there was minimal water provided in the room to compensate. This is my only issue the room was wonderful & clean