Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.3/5 4,473 reviews

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ALLSAFE approved hotel

Hotel extras

  • Certified ALLSAFE

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
New Zealand

GPS:-45.033729, 168.661759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park


For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,473 reviews

TripAdvisor Rating  4.0/5  3,944 reviews

Certificate of excellence 2023

Well located, dated hotel

Customer review rating 3.5/5

Kevin Solo - Confirmed reviews ALL

Clean, good location Hotel very dated

Comfortable hotel in great location.

Customer review rating 5.0/5

Christine B. Couples - Confirmed reviews ALL

We were very well looked after by the staff. The rooms were very clean and comfortable and the location excellent with the lake at our doorstep and shops and cafes close.

Well Located

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

I enjoyed and appreciated the location getting around Queenstown was easy and our view from 315 was lovely. The bed was comfortable and the linen clean and of good quality. Really enjoyed the complimentary spa each day thank you. The venue itself is very tired and the room is in need of an update. Not sure why you need the entrance you have with the circular booth you need to push around and feel an open door or auto glass door entrance would be more welcoming and easier when arriving with bags. Also everyday coming back to the hotel had huge groups arriving taking over the whole space and felt it a little intimidating to stay around and use the facilities down stairs. Overall I/we had a great time in Queenstown and again it was the location that I feel helped to have this experience and your friendly helpful staff. Thank you

Location Location Location

TripAdvisor rating 4.0/5

DanC296 Couples - TripAdvisor review

Had the good fortune of staying here as part of an extended NZ cycling tour. Its proximity to Queenstown CBD and a large public park/gardens was fantastic. You most likely won’t need a car if you stay here as all in town activities are an easy walk. Hotel was very well staffed. It also had an excursion team (concierge desk) to help you navigate the wide variety of day trips you can book Versus other hotels I stayed in during my NZ trip, this one was on the large side. Neither quiet or intimate. Rooms and bed were comfortable. Ours opened onto the courtyard, providing fresh air. Breakfast was average, more like a mass feeding. Still, I’m impressed by the staff’s handling of so many patrons Well managed

Well located

Customer review rating 4.0/5

Ab Solo - Confirmed reviews ALL

Fabulous clean room. Water issue in Queenstown at the time of my stay and there was minimal water provided in the room to compensate. This is my only issue the room was wonderful & clean

Dear AB, Thank you for your kind words about the cleanliness of our Novotel Queenstown Lakeside. We take great pride in providing a comfortable, enjoyable stay for all of our guests, and we are delighted to hear that you had such a pleasant experience. We understand that there may have been water issues in Queenstown at the time of your stay. Thank you for understanding and we apologize if this caused any inconvenience during your visit. At Novotel, we strive to make sure each stay is as perfect as possible and we appreciate you sharing your feedback. Thank you again for staying with us, and we hope to welcome you back soon! Warm regards, Novotel Queenstown Lakeside Management

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Other web-users rate our hotel

  • 2,175 reviews 9.3/10 Location
  • 2,262 reviews 6.1/10 Room
  • 2,328 reviews 8.9/10 Service
  • 28 reviews 6.6/10 WiFi
  • 857 reviews 5.7/10 Comfort
  • 717 reviews 6.1/10 Cleanliness
  • 583 reviews 7.8/10 Breakfast
  • 567 reviews 4.2/10 Amenities

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