Sofitel Brussels Europe

Sofitel Brussels Europe 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 1.150 görüş

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Açıklama

Otel ekstraları

  • Avrupa'nın kalbinde mükemmel bir konum

  • Taze, özgün Belçika lezzetleri

  • 11 toplantı odası

  • ALLSAFE NSF International sertifikalı otel

  • Ücretsiz WiFi

ALLSAFE onaylı otel

Otelin konumu

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belçika

Telefon +32 2 235 51 00

Faks +32 2 235 51 01

  • QUARTIER SCHUMAN:  11/12/28 SCHUMAN

  • STIB:  60-80-59-34 Place Jourdan-Rue Froissart-Chau

  • BRUXELLES CENTRE:  1A / 1B SCHUMAN

  • METRO:  1 SCHUMAN

  • BRUXELLES CENTRE:  81/82 CHASSE

  • Uçakla

    BRUXELLES ZAVENTEM 12km / 7 mil mesafede

  • Trenle

    SCHUMAN 0km / 0 mil mesafede

GPS:50.837704, 4.381243

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

The 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

Konaklama olanaklarımız

Lüks Brüksel odalarımızın hepsinde bulunan Sofitel "MyBed" mükemmel bir uyku vaat ediyor. Lüks Brüksel otel odalarımızda bulunan diğer olanaklar düz ekran TV, espresso makinesi, yüksek hızlı Internet, WIFI ve dizüstü bilgisayar boyutunda kasadan oluşur.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  1.150 görüş

TripAdvisor Derecesi  4.5/5  2.196 görüş

2022 mükemmeliyet sertifikası

great to b back

Tripadvisor puanı 5.0/5

Panosksussex İş - TripAdvisor onaylı yorum

Back after some long absence was so god to see all the familiar faces and enjoy outstanding service and the unique feeling of being at home thanks to all my friends. The hotel was full which gave it a god atmosphere and yet got a late check out. all was excellent

Dear Madam, Dear Sir, First of all I would like to thank you for choosing The Sofitel Brussels Europe for your stay in our beautiful city. We are grateful that you have taken the time to share your feedback with us and we are more than delighted to learn that you were fully satisfied by your stay with us. It is such a pleasure to read that you were impressed by the great service provided by our team members. Please rest assure that your feedback will be shared to the entire Sofitel Brussels Team and Management. We hope having the pleasure to welcome you back very soon. Best regard, Laurence Umulisa Guest Relation and Duty Manager

Particularly efficient back and front office staff

Tripadvisor puanı 5.0/5

116olga İş - TripAdvisor onaylı yorum

Considering the number of times I've stayed at this hotel, I didn't think I could contribute anything new. However, since quality of service provided by the back office is often overlooked, I must express my appreciation for the efficiency and courtesy of the back office staff and their readiness to accommodate all requests, including last-minute reservation changes!

Dear Madam, First of all I would like to thank you for choosing The Sofitel Brussels Europe for your stay in our beautiful city and for your loyalty towards our property We very much appreciate your comments regarding your recent visit and we are more than grateful that you have taken the time to share your feedback. It is always a pleasure to receive positive feedback. We are delighted to learn that you were fully satisfied by your stay with us and more particularly the location of our property, the friendliness and service provided by our team members and more particularly the reservation department working in the back office. Please rest assure that I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence Umulisa Guest Relation and Duty Manager

First time in Brussels after 25 months

Tripadvisor puanı 4.0/5

medidam2022 İş - TripAdvisor onaylı yorum

Although I was very satisfied with room I was disappointed with the fact that pre-agreed (from WhatsApp communication directly with hotel) early check-in (already requested at reservation and pre-payment) was not implemented. In addition. despite full pre-payment of my stay and holding ALL silver card (with all my contact and payment details known) I was requested to provide my credit card to guarantee for eventual extras.

Dear Madam, Dear Sir, First of all we would like to thank you for choosing The Sofitel Brussels Europe for your stay in our beautiful city. We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive our guest's feedback and we are delighted to learn that you pretty much enjoyed your stay with us. However I am very sorry to learn that you early arrival promise was not fullfiled and for this I would like to present our sincerest apologies. Please rest assure that I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence Umulisa Guest Relation and Duty Manager

Just when I thought it couldn't get any better...

Tripadvisor puanı 5.0/5

OlgafRome İş - TripAdvisor onaylı yorum

I have lost count of the times I've stayed at your hotel over the last year or so and, just when I thought it couldn't get any better, I was pleasantly surprised! I would like to express my appreciation for the new restaurant menu which includes a number of interesting and creative dishes as well as "lighter" options. Furthermore, a special thanks to all the housekeeping staff for their attentive and efficient service. Needless to say, all the Front Desk staff and concierge are always extremely professional and helpful.

Dear Madam, Dear Sir, First of all we would like to thank you for your loyalty towards The Sofitel Brussels Europe. It is always a pleasure to receive positive feedback from our loyal and regular guest. We are more than grateful that you have taken the time to share your feedback with us and we are truly delighted to learn that you were fully satisfied by your stay with us and more particularly the service provided by our team members and the Menu of our 1040 Restaurant. Please rest assure that you comment will be shared with the entire Sofitel Brussels Team. As we do continuously work to improve the quality of our services, your feedback is precious to us. We sincerely hope that we will have the chance to welcome you back very soon. Best regards, Laurence Umulisa Guest Relation and Duty Manager

Well located, but reduced service level

Tripadvisor puanı 2.0/5

Kevin S İş - TripAdvisor onaylı yorum

Well located and large rooms. However, we observed recently a disappointing level of service : - no Hermes soap anymore, only multi user distributors displayed in the shower - rooms require a refurbishment (coffee machine out of order, walls requiring being painted,…) - communication flow is complex (standard answer / copy paste), multi stakeholders and many spelling mistakes (especially on what s app) - mistakes in fast check out invoicing - … and reduced level of service at the attention of most loyal guest I decided to move to another 5* in Brussels

Dear Sir, First of all I would like to thank you for choosing The Sofitel Brussels Hotel for your stay. We are grateful that you have taken the time to share your feedback with us. However We are saddenned to learn that you were not fully satisfied by your recent visit in our property. Please allow me to respond some of the concerns you have pointed out such as the Balmain product. Indeed this is a result and decision of Sofitel to partner with a prestigious luxury brand like Balmain with recycled wall dispensers in order to reduce the impact of plastic on our environment. Regarding the other point you have kindly taken the time to share with us, please rest assure that we will share you feedback with our Management and team. We hope that you will give us a chance to regain your trust and to better serve you in the futur. To do so please do not hesitate to contact me if ever your travel brings you back in Brussels in order for me to personally take care of your reservation. Best regards, Laurence Umulisa Guest Relation and Duty Manager

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