Novotel Brussels off Grand Place 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 2.060 görüş

Novotel Brussels off Grand Place - Image 1
Novotel Brussels off Grand Place - Image 2
Novotel Brussels off Grand Place - Image 3
Novotel Brussels off Grand Place - Image 4
120, rue du Marché Aux Herbes, 1000 BRUSSELS, Belçika

Açıklama

Otel ekstraları

  • Grand Place ve Merkez İstasyonu'na birkaç adım mesafede, Brüksel'in en iyileri yanı başınızda.

  • "Green Key" sertifikalı

  • Çocuklarla mı seyahat ediyorsunuz? Novotel aile odalarına (4 kişilik) bayılacaklar.

  • Gurme açık büfe kahvaltımız ile güne güzel başlayın.

  • Zinnia bu Aralık ayında açılıyor: Etkinliğinizi hayata geçirin.

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın
Oda 1

Otelin konumu

Novotel Brussels off Grand Place

120, rue du Marché Aux Herbes
1000 BRUSSELS
Belçika

GPS:50.846302, 4.354746

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  2.060 görüş

TripAdvisor Derecesi  4.2/5  3.566 görüş

2024 mükemmeliyet sertifikası

A deeply disappointing experience at Novotel Grand Place Brussels – zero flexibility in a moment of crisis

Tripadvisor puanı 1.0/5

Tourist16231235448 TripAdvisor onaylı yorum

Dear Guest, Thank you for sharing your feedback about your experience at our hotel. We sincerely apologize that your experience fell short of expectations during such a challenging time. While our standard cancellation policies are designed to ensure fairness for all guests, we deeply regret that we couldn't find a more compassionate solution given your exceptional circumstances. Our 24-hour reception team is always available to discuss urgent situations, and we wish we'd been able to connect you with appropriate support while you were abroad. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Jurgen Van der Haegen, General Manager

Good location but not a lot of heart

Tripadvisor puanı 3.0/5

EugeneB974 TripAdvisor onaylı yorum

Dear Eugène, Thank you for sharing your review. We're delighted our central location proved convenient for exploring Brussels and that our breakfast offerings met your family's needs. Our team takes particular pride in creating welcoming arrival experiences, and we're thrilled this set a positive tone for your stay. We sincerely regret that some elements of your visit fell short of expectations. While we maintain rigorous cleaning protocols, we acknowledge your observations and will review our procedures. Regarding the atmosphere, we aim to balance efficiency with warmth through personal touches like our staff's attentive service. Finally, our prime location near Grand-Place continues to be a highlight for many guests, offering easy access to Brussels' cultural treasures. We're grateful you recognized this advantage in your recommendations. It would be a pleasure to welcome you back on a future occasion. Kind regards, Jurgen Van der Haegen, General Manager

Great location but just average service

Tripadvisor puanı 3.0/5

Denise L TripAdvisor onaylı yorum

Dear Guest, Thanks for taking the time to review your visit to our hotel. We're delighted you found your room comfortable and appreciated our team's efforts to resolve the maintenance concern during your stay. However, we sincerely regret the delayed initial response from our reception team fell short of our usual standards. Please know we've reinforced our protocols to ensure prompt attention to all guest requests. Nonetheless, we're pleased our central location proved convenient for exploring Brussels, and that you found our pricing reflective of the value we aim to provide city explorers. We hope to welcome you again. Best wishes, Jurgen Van der Haegen, General Manager

Worst Accor Hotel I ever stay as platinum Accor

Tripadvisor puanı 1.0/5

pojokkampung TripAdvisor onaylı yorum

Dear Guest, Thank you for sharing your opinion following your recent stay. We're pleased our central location near Grand-Place offered convenient access to Brussels' landmarks during your visit. However, we sincerely apologize that your experience fell short in several areas. Our team strives to resolve any room concerns promptly through our 24-hour reception, and we regret this didn't occur during your stay. Please know all executive rooms include bathrobes, slippers and coffee facilities as standard, with staff always available to assist guests directly. We hope you will return for an improved experience in the future. Kind regards, Jurgen Van der Haegen, General Manager

Great location, not a great hotel.

Tripadvisor puanı 1.0/5

Jodie B TripAdvisor onaylı yorum

Dear Jodie, Thank you for sharing your review. We're pleased our central location near Grand-Place offered easy access to Brussels' iconic sights during your stay. However, we deeply regret that multiple aspects of your experience didn't meet expectations. Our team typically ensures clear communication about property updates and aims to resolve room assignments promptly. Regarding room comfort, we offer various room categories with detailed descriptions to help guests select their preferred layout. Nonetheless, our 24-hour reception remains available to address any concerns immediately during stays, and we encourage guests to consult our multilingual team about room characteristics before booking. We hope to welcome you again in the future. Best wishes, Jurgen Van der Haegen, General Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.927 görüş 9.8/10 Konum
  • 1.526 görüş 7.1/10 Oda
  • 1.304 görüş 8.7/10 Hizmet
  • 16 görüş 8.8/10 Wifi
  • 866 görüş 7.8/10 Kahvaltı
  • 530 görüş 7.3/10 Hijyen
  • 254 görüş 5.5/10 Otel Donanımları
  • 243 görüş 5.6/10 Yemek

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Brüksel şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.