Le Louise Hotel Brussels - MGallery 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 2.698 görüş

Le Louise Hotel Brussels - MGallery - Image 1
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Açıklama

Otel ekstraları

  • Brüksel Tarihi Şehir Merkezi ve Avrupa Bölgesi'ne yürüme mesafesinde.

  • Lüks yemek ve alışveriş deneyimlerine çok yakın.

  • Restaurant Maison Louise - Mutfak. Bar. Bahçe

  • Gün ışığı alan, modüler alanlara sahip tam donanımlı toplantı odaları.

  • Otelimizin özel bahçesi, şehrin kalbinde sakin bir kaçamak ve taze bir nefes için mükemmeldir.

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Otelin konumu

Le Louise Hotel Brussels - MGallery

40 Avenue de la Toison d Or
1050 BRUSSELS
Belçika

GPS:50.8361100735311, 4.357081579210728

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

Maison Louise-Kitchen.Bar.Garden

Otelin birinci katında bulunan Maison Louise, bulvara bakan özel cumbalarla otelin cephesini kaplar. Açık mutfak ile modern bir atmosferde mevsime özel yemeklerini keyfini çıkarın veya bahçe vahamızda rahatlayın.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  2.698 görüş

TripAdvisor Derecesi  4.5/5  202 görüş

2024 mükemmeliyet sertifikası

Won't be Back

Tripadvisor puanı 2.0/5

reatigger TripAdvisor onaylı yorum

Room was OK but disappointed as was expecting five star comfort. In fact the room appeared like a 3* or 4* Mercure standard with very small beds. Also the room was cold although an engineer fixed it. The main issue was the horrible treatment on checkout by reception. We advised that we did not take breakfast and were not believed. Left waiting while they went to check with the restaurant and came back and still insisted we had it. Finally, the manager intervened. We do not appreciate being treated as liars. Also dinner service was poor (we got tired of waiting and stood up to pay in the end, missing dessert).The location is an an upmarket part of Brussels, however we were warned about walking to the Gare du Midi which indeed is in a quite sleazy area, not so far away.

good place in bruxelles

Tripadvisor puanı 4.0/5

bididule TripAdvisor onaylı yorum

The location is great, near some offices, a lot of shops and restaurant around. the room are nice & well decorated (superior) ; the room can be equiped either with shower either with a tube ; the breakfast selection is really good. (can not comment the diner or drinks however the lounge looks nice)

Dear Bididule, Thank you for sharing your feedback following your recent stay at Le Louise Hotel Brussels - MGallery. We're delighted to hear that our central location, surrounded by shops, offices, and restaurants, added to your experience in Brussels! It’s wonderful to know you enjoyed the decor and comfort of our Superior rooms. For future stays, please feel free to let us know your preference for a shower or bathtub when booking, as we aim to make your stay as tailored to your needs as possible. We’re pleased that you appreciated our breakfast selection. Our team works hard to offer a variety of fresh, high-quality options to suit all tastes, so it's rewarding to hear that this was a highlight for you. Should you have the opportunity to join us for dinner or enjoy a drink in our lounge during a future visit, we believe you’ll find it just as inviting and memorable. Thank you once again for your kind words. We look forward to welcoming you back to explore even more of what we have to offer! Warm regards, Salomé.C Ecommerce Marketing Manager

super crowded on saturday

Tripadvisor puanı 4.0/5

Sanny T Couples - TripAdvisor onaylı yorum

no elevator , only escalator in going up, to lobby, luckily Sebastian was there to help, he has been very friendly n helpful during our stay, room was clean and spacious, toilet a little small, breakfast buffethas limited choices, reception staff can improve their services, not friendly, escalator in going up to the room is dark n tight.

Dear Sanny T, Thank you for taking the time to share your experience following your recent stay at Le Louise Hotel Brussels - MGallery. We are thrilled to hear that you appreciated the cleanliness and spaciousness of your room, as well as the helpful assistance from our colleague Sebastian. We will certainly recognize him for his attentive and friendly service, and your compliments will be shared with our entire team. We apologize for the aspects of your stay that did not meet your expectations, particularly concerning the elevator access to the lobby as we do have an elevator that provides access to the lobby. Your feedback regarding the reception staff and breakfast service is invaluable. We offer a variety of local options in addition to sweet and savory items, such as eggs, tarts, pastries, crackers, bread selections, fruits, sausages, yogurt, and granola. Best regards, Salomé Ecommerce Marketing Manager

Nice hotel for a couple nights, good access to public transport

Tripadvisor puanı 4.0/5

Maximiliano P TripAdvisor onaylı yorum

A nice hotel for a couple of nights, good conection point for visiting Brussels. It's nearby metro station Louise, but you can get to the Giant wheel "the view" in less than 10 min by walking. Don't expect a luxury hotel. Rooms were clean, breakfast tasty and staff very friendly, but it doesn't feel like a 5 stars experience.

Dear Maximilianop822, Thank you for taking the time to share your experience with us at Le Louise Hotel Brussels - MGallery. We're delighted to hear that you found our location convenient for exploring Brussels and appreciated the cleanliness of our rooms, the quality of our breakfast, and the friendliness of our staff. We understand your expectations regarding the 5-star experience, and your feedback is invaluable for improvement. We continuously strive to enhance the overall guest experience and will certainly take your comments into account. Once again, thank you for your thoughtful review. We look forward to welcoming you back for another pleasant stay. Warm regards, Salomé.C Ecommerce Marketing Manager

Not a 5 star hotel

Tripadvisor puanı 3.0/5

anastasia_makhrova TripAdvisor onaylı yorum

Disadvantages: 1. No porter guy who will help you with your luggage. Actually, it's a general problem in whole Belgium. But considering that to get to the hotel, you need to go up a couple of floors using an escalator, that’s quite a problem. 2. We stayed in a city view room. But after one night we immediately moved into another room with garden view. It was very loud all night and in the early morning a garbage truck arrived and took out the garbage so loudly we couldn't even here our thoughts. 3. There is no mini bar in the rooms. 4. Very poor sound insulation. 5. Toilet is the main problem. There is no shelf in the shower so you have to put all your staff on the floor. 6. The shower also has no door. So when you are taking shower, the water is all over the bathroom. 7. Of course, there is no bidet. 8. The distance between the toilet and the wall is tiny so when you are sitting there your head props up against the wall. 9. The only two towel hooks are in front of the toilet - what unsanitary conditions! When you flush the toilet everything from there flows right into your towel. 10. Icing on the cake is the door between the bathroom and the main part of the room. When you close the door, the gap between the wall and the toilet is 5 cm. So if you are not traveling alone, you hear EVERYTHING from the toilet in the bedroom. Rather impossible to go to the toilet if you are there with your husband/wife. Also some advantages: 1. Very comfortable and soft bed. 2. Tasty breakfast. 3. We got a room change after complaining about the noise from the street.

Dear anastasia_makhrova, Thank you for sharing your detailed feedback regarding your recent stay at our hotel. We genuinely appreciate your insights as they help us to continually improve our services. We apologize for the inconveniences you experienced during your stay and are grateful for the opportunity to address each point: We understand that the absence of immediate porter service could be an issue, especially with the escalator access. Please note that while we do have porter services available, they may occasionally be occupied with other guests. This service can be pre-booked if needed. Additionally, we have elevators that can also assist with luggage transport. We are sorry to hear that the city view room was noisy and that the garbage truck disturbed your sleep. We appreciate your understanding as we promptly moved you to a quieter room with a garden view. We strive to ensure that our guests have a peaceful stay, and we’re glad we could accommodate your request for a quieter environment. We offer a mini bar in our rooms which includes two complimentary bottles of still water. For rooms with additional beverages like soft drinks, Belgian drinks, beer, and juice, we have suites available that cater to these preferences. We apologize for any disturbance caused by insufficient sound insulation. Your feedback is valuable, and we will review this with our team to explore potential improvements. We understand the inconvenience of not having a shelf in the shower. We will take note of your feedback to consider enhancements in our bathroom design. We regret that the open shower design was not to your liking and caused water to spill onto the bathroom floor. We recognize that the absence of a bidet may be a concern for some guests. Unfortunately, bidets are becoming less common in many hotels. We apologize for the discomfort caused by the close proximity of the toilet to the wall. We will consider this feedback for future renovations. Additionally, we understand your concerns about the placement of the towel hooks. You may find it helpful to place towels under the sink to keep them away from the toilet area, and closing the toilet lid can prevent any splashes from affecting the towels. We apologize for the lack of privacy caused by the gap between the bathroom door and the wall. We understand the importance of privacy and will assess potential solutions to address this issue. We are pleased to hear that you found our bed comfortable and enjoyed the breakfast. We also appreciate your acknowledgment of our efforts to move you to a quieter room. Once again, we apologize for the inconveniences you faced and thank you for your constructive feedback. We hope to have the opportunity to better serve you in the future. Best regards, Salomé C. Ecommerce Marketing Manager

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