Hotel Sofitel Brussels Europe 5 gwiazdki

So elegant hotel, clean and exquisite design. The staff was nice, polite and service minded. I really did appreciate the stay in Sofitel Europe overlooking Place Jourdan. The bar was smart and had a palette of tasty drinks.

Hotel prawie pusty, na miejscu okazało się, że muszę zapłacić więcej, niż to wynikało z rezerwacji (Suite Night Upgrade). Płacę z góry za całość. Przyjechaliśmy w trzy osoby ok 17. - pokój przygotowany dla jednej - ręczniki, szlafrok etc. Każde z nas chciało wziąć prysznic, ręcznik tylko jeden. Telefon do recepcji - okazuje się, że przyniesienie ręczników to problem bo zwykle robi to dopiero wieczorna zmiana. Trudno - używamy jednego ręcznika w trzy osoby. Przy okazji w recepcji mówię, że nie potrzebujemy dostawki, bo kanapa jest duża i syn będzie na niej spał. Po pół godzinie... przychodzi pani z łóżkiem i nie daje się jej wytłumaczyć, że go nie potrzebujemy (pani nie rozumie ani po francusku, ani po angielsku a hotel tuż przy granicy dzielnicy europejskiej). W cenie pokoju mini-bar, który był... pusty. Nie było w pokoju nawet wody w butelce. Bardzo miła i pomocna recepcjonistka. Rano wymeldowujemy się i okazuje się, że muszę jeszcze dopłacić. Sprawa opiera się o menagerkę - będzie wyjaśniać jak to się stało, że przy rezerwacji "zostałam źle poinformowana" (rezerwacja przez infolinię Accor). Mam status Diamentowy - oczekiwałabym, że to rzeczywiście coś znaczy w hotelach sieci Accor.

The hotel is in a lovely little square surrounded by restaurants ,bakeries pub supermarkets pubs and a park!not so far from the city center ,40 min walking or 30 minutes by metro.the hotel is more a 4 star business hotel then a 5 star one.the table and the wardrobe were a little bit scratched and the shower door wasn't working properly.Everyday 2 bottled water per person are free.The shampoo ,shower gel and body cream from hermes are wonderful.The hotel is clean.Due to covid the breakfast is offered in the room.There are different options but each of them only include one juice and one beverage plus the food items of course .in my opinion a 5 star hotel shouldn't limit a breakfast beverage option .The radio system and the bed are great.

Great excellent hotel ,i wish anyone that comes to Brussels visit and choose hotel anytime i am in Brussels i use that Hotel great workers. I am thinking and dreaming all about the your hotel it will take to Higher level that will amaze you. ALL THE BEST

I had a wonderful stay at the Sofitel Brussels Europe. The room was fantastic and the staff very helpful. I am a regular visitor and would strongly recommend it whenever traveling for business or for leisure.

Stayed 4 nights just after Christmas 2019. Honestly can't think of anything I disliked about this hotel. Getting there from the airport was relativley easy via train and short Taxi ride. Check in was seamless and room met with expectations and website description. We had a minor issue with safe which was fixed immediately. Kettle also provided without quible upon request. Bed was excellent!!! All staff encoutered were friendly, courteous and prfessional. Lovely relaxing foyer, nice bar and restaurant. Room service menu provided adequate options and food was of a decent quality. Surrounding area was nice and felt safe with a small market on the square in a Sunday morning. Few restaurants within walking distance. We didn't try any of them so can't comment. Brussels has an excellent Public Transport system, but found directions at stations and subways to be in short supply. However thanks to maps app on phone and efficiency of said system we found it easy to get around.

Very good hotel, nice rooms in quite neighbourhood. A market on Sunday. Reasonable walk to public transportation. Good breakfast and a nice bar with tasty food/drinks. Easy transportation to museums and the grand square. Nice city well lighted in christmas time

We visited the hotel in December for a short trip to Brussels. Overall, it was an excellent experience. The hotel was great, it is very well located, the staff was very friendly. The bistro is of high quality.

Od 10 lat jestem gościem tego hotelu i zawsze wypada na ocenę bardzo dobra

This is probably the 6 th time we’ve stayed here, and this time it was like returning to old friends! There were a lot of staff we recognised from our previous visits, and who remembered us. Last time we visited, the lobby was being refurbished and so it was great to see such wonderful decor and lovely colours of the furnishings. It looked elegant and welcoming. The room was as comfortable and well cared for as ever, and all the staff were just so kind and friendly. We look forward to returning next year! We very much enjoyed using the no 80 bus which took us close to the centre Port Namur, from there we walked to Sablon which is a fascinating area not far from Grand Place. Google walking sat nav helped us very well. Returning to the hotel, we had to walk to Trone in order to get the 80 back to the hotel area. There’s always the metro, but we preferred the bus.

The best hotel in Brussels!! Fantastic restaurant. Fantastic service. Fantastic reception. Best location in Brussels! Close to public transport. Across from beautiful Parc. Close to restaurants and shopping. There is no better in Brussels.

Przyjemny pobyt w czasie konferencji zorganizowanej w tym samym hotelu, z możliwością przedłużenia pobytu w pokoju do zakończenia konferencji.

Excellent hotel - cleanibg of room also Excellent but took too long before startting - in general so good that we would certainly return Excellent breakfast and bar - very polite and friendly reception

za tą cennę powinno być lepiej

Hotel jest piękny i wygodny, bardzo polecam!