Sofitel Brussels Europe 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.6/5 1.709 Bewertungen

Sofitel Brussels Europe - Image 1
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Beschreibung

Hotel-Extras

  • Fantastische Dachterrasse

  • Erstklassige Lage in Gehweite zu den wichtigsten Monumenten

  • Geräumiges Zimmer

  • Rooftop une vue imprenable sur la place Jourdan.

  • Kostenloses WIFI

Unsere Unterkünfte

Lage des Hotels

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgien

GPS:50.837704, 4.381243

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Haustiere willkommen
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

THE 1040

Mit lokalen und saisonalen Produkten erfinden die Küchenchefs der 1040 belgische Spezialitäten neu. Die schicke, entspannte Bar serviert einzigartige Cocktails. Die Gäste können auch viele belgische Biere und europäische Weine probieren.

Buchen

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.6/5  1.709 Bewertungen

TripAdvisor-Gesamtwertung  4.5/5  287 Bewertungen

Zertifikat für Exzellenz 2025

Note Kundenmeinungen 5.0/5

Ralph E. Paare - Bestätigte Mitteilungen ALL

Sehr gute Lage, trotzdem ruhig, in allen Bereichen des Hotels superfreundliche Mitarbeiter, sehr sauber. Der Concierge hat uns bei einem Problem mit unserem Auto sehr schnell geholfen.

Dear Mr. E., Thank you very much for taking the time to share your kind review following your stay at Sofitel Brussels Europe. We are delighted to read that you enjoyed our location, the peaceful atmosphere, and the friendliness of our team. It is also wonderful to hear that our hotel was very clean and comfortable for you. We are especially pleased to know that our concierge, Jesús Muñoz Soto, was able to assist you promptly with your car issue. Your compliments will be personally shared with him, and I am sure it will make his day. It was a pleasure to welcome you, and we very much look forward to hosting you again on your next visit to Brussels. Warm regards, Clara Rondini Guest Relation & Duty Manager

Note Kundenmeinungen 4.5/5

Andreas W. Paare - Bestätigte Mitteilungen ALL

Wir kommen seit mindestens 15 Jahren so ein- bis dreimal in das Hotel und die Aufenthaltsqualität diesmal war wirklich sehr gut. Dies hat insbesondere mit der Qualität des Frühstücks zu tun, dass endlich einmal qualitativ sogar, wie man es in einem 5* Hotel erwarten darf - so gut, ich gab dem Service Trinkgeld. Würde man jetzt die Fehlstellen der in die Jahre gekommene Zimmermobilierung ausbessern, es wäre perfekt. Es sieht so aus, als würde das Hotel auch zukünftig meine erste Adresse für Aufenthalte in Brüssel bleiben.

Dear Mr. W., Thank you very much for sharing your detailed feedback following your stay at Sofitel Brussels Europe. We are delighted to hear that, after visiting us regularly for over 15 years, you enjoyed the quality of your stay, especially our breakfast, and that our team left such a positive impression. We will be sure to pass on your compliments to the young lady in our breakfast service. We also appreciate your constructive comments regarding the room furnishings. Please be assured that our management has been informed and will take your feedback into consideration as we continue to improve our guest experience. Your remarks regarding ease of access are also noted. It is wonderful to know that our hotel remains your preferred address in Brussels, and we very much look forward to welcoming you back on your next visit. Kind regards, Clara Rondini Guest Relation & Duty Manager

Note Kundenmeinungen 4.0/5

Claudia G. Paare - Bestätigte Mitteilungen ALL

Super freundliches Hotelpersonal , tolles Frühstück , Zimmer top

Dear Ms. G., Thank you very much for sharing your detailed feedback following your stay at Sofitel Brussels Europe. We are delighted to hear that you enjoyed our peaceful location, friendly team, excellent breakfast, and the comfort of your room. It is wonderful to know that our sustainability initiatives and attention to detail contributed positively to your experience. Your high ratings and recommendation mean a lot to us. We look forward to welcoming you back for another memorable stay in Brussels. Kind regards, Clara Rondini Guest Relation & Duty Manager

Note Kundenmeinungen 1.0/5

Jakob G. Geschäftsreisende - Bestätigte Mitteilungen ALL

Die Rezeptionistinnen trugen Decken auf den Schultern, ein Gebläse in der Halle erzeugte mehr krachals Wärme, im restaurant zog es auch noch durch die Flure und im Zimmer war es lauwarm mit Heizung auf max... und kein Erbarmen, kein Sorry beim auschecken.. wir sind seitdem (2 Wochen )krank..

Dear Mr. G., Thank you very much for taking the time to complete our guest satisfaction survey. We are truly sorry to read that your overall experience did not meet your expectations. Please accept our sincere apologies for the discomfort you encountered during your stay with us. We regret to learn that you found the temperatures uncomfortable — in the lobby, the restaurant corridors, and your room. This is certainly not the level of comfort we aim to provide. Please allow me also to clarify that our reception team was not wearing blankets, but ponchos, which are part of their official uniform during the winter season. We are sorry if this created a different impression. Your comment regarding the noise from the lobby heater has been shared with our technical team for immediate review. Likewise, the lukewarm temperature in your room, even with the heating set to maximum, is something we will investigate thoroughly. We are also very sorry if your concerns were not acknowledged during check-out. This does not reflect the attentive and caring service we strive to offer, and your feedback has been passed on to our Front Office team for reinforcement. May I kindly ask whether these issues were reported to our reception team during your stay? Having this information in real time would have allowed us to assist you immediately and offer alternative solutions to ensure your comfort. Please know that we deeply value your loyalty as an ALL Platinum member, and we are truly disappointed that this stay did not meet the standards you rightfully expect. If you would like to discuss your experience in more detail, I would be very happy to assist you personally. You may contact me directly at h5… We sincerely hope you are feeling better now and wish you a full recovery. Should you consider giving us another opportunity, we would be fully committed to ensuring a much more pleasant and comfortable stay. Warm regards, Clara Rondini Guest Relation & Duty Manager

Note Kundenmeinungen 5.0/5

Christine M. Geschäftsreisende - Bestätigte Mitteilungen ALL

Zum Frühstück kann ich nichts sagen, da ich es nicht gebucht hatte. 40€ ist ein stolzer Preis.

Dear Ms. M., We would like to sincerely thank you for taking the time to share your experience at the Sofitel Brussels Europe. It is a pleasure to read that you enjoyed the tranquillity and comfort of our rooms and that your overall stay met your expectations so positively. We appreciate your remark regarding the price of our breakfast. While we strive to propose a high-quality experience with a wide selection of fresh and seasonal products, your feedback is invaluable and will certainly be taken into consideration as we continue refining our offer. We are delighted that your arrival, accommodation, Wi-Fi, interactions with our team, and departure were all rated so highly. It would be our pleasure to welcome you again on a future visit to Brussels. Warm regards, Martina Costa Guest Relation & Duty Manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 341 Bewertungen 9/10 Lage
  • 671 Bewertungen 8.3/10 Zimmer
  • 886 Bewertungen 9.1/10 Service
  • 20 Bewertungen 5.6/10 Internet
  • 334 Bewertungen 9.1/10 Frühstück
  • 168 Bewertungen 8/10 Sauberkeit
  • 83 Bewertungen 8.8/10 Bar und Getränke

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