Sofitel Brussels Europe 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.6/5 1.698 Bewertungen

Bestpreisgarantie
Sofitel Brussels Europe - Image 1
Sofitel Brussels Europe - Image 2
Sofitel Brussels Europe - Image 3
Sofitel Brussels Europe - Image 4
Place Jourdan 1, 1040 BRUSSELS, Belgien

Beschreibung

Hotel-Extras

  • Fantastische Dachterrasse

  • Erstklassige Lage in Gehweite zu den wichtigsten Monumenten

  • Geräumiges Zimmer

  • Rooftop une vue imprenable sur la place Jourdan.

  • Kostenloses WIFI

Unsere Unterkünfte

Lage des Hotels

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgien

GPS:50.837704, 4.381243

Tel
Fax +32 2 235 51 01

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Haustiere willkommen
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

THE 1040

Mit lokalen und saisonalen Produkten erfinden die Küchenchefs der 1040 belgische Spezialitäten neu. Die schicke, entspannte Bar serviert einzigartige Cocktails. Die Gäste können auch viele belgische Biere und europäische Weine probieren.

Buchen

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.6/5  1.698 Bewertungen

TripAdvisor-Gesamtwertung  4.5/5  287 Bewertungen

Zertifikat für Exzellenz 2025

Note Kundenmeinungen 4.0/5

Claudia G. Paare - Bestätigte Mitteilungen ALL

Super freundliches Hotelpersonal , tolles Frühstück , Zimmer top

Dear Ms. G., Thank you very much for sharing your detailed feedback following your stay at Sofitel Brussels Europe. We are delighted to hear that you enjoyed our peaceful location, friendly team, excellent breakfast, and the comfort of your room. It is wonderful to know that our sustainability initiatives and attention to detail contributed positively to your experience. Your high ratings and recommendation mean a lot to us. We look forward to welcoming you back for another memorable stay in Brussels. Kind regards, Clara Rondini Guest Relation & Duty Manager

Note Kundenmeinungen 1.0/5

Jakob G. Geschäftsreisende - Bestätigte Mitteilungen ALL

Die Rezeptionistinnen trugen Decken auf den Schultern, ein Gebläse in der Halle erzeugte mehr krachals Wärme, im restaurant zog es auch noch durch die Flure und im Zimmer war es lauwarm mit Heizung auf max... und kein Erbarmen, kein Sorry beim auschecken.. wir sind seitdem (2 Wochen )krank..

Dear Mr. G., Thank you very much for taking the time to complete our guest satisfaction survey. We are truly sorry to read that your overall experience did not meet your expectations. Please accept our sincere apologies for the discomfort you encountered during your stay with us. We regret to learn that you found the temperatures uncomfortable — in the lobby, the restaurant corridors, and your room. This is certainly not the level of comfort we aim to provide. Please allow me also to clarify that our reception team was not wearing blankets, but ponchos, which are part of their official uniform during the winter season. We are sorry if this created a different impression. Your comment regarding the noise from the lobby heater has been shared with our technical team for immediate review. Likewise, the lukewarm temperature in your room, even with the heating set to maximum, is something we will investigate thoroughly. We are also very sorry if your concerns were not acknowledged during check-out. This does not reflect the attentive and caring service we strive to offer, and your feedback has been passed on to our Front Office team for reinforcement. May I kindly ask whether these issues were reported to our reception team during your stay? Having this information in real time would have allowed us to assist you immediately and offer alternative solutions to ensure your comfort. Please know that we deeply value your loyalty as an ALL Platinum member, and we are truly disappointed that this stay did not meet the standards you rightfully expect. If you would like to discuss your experience in more detail, I would be very happy to assist you personally. You may contact me directly at h5… We sincerely hope you are feeling better now and wish you a full recovery. Should you consider giving us another opportunity, we would be fully committed to ensuring a much more pleasant and comfortable stay. Warm regards, Clara Rondini Guest Relation & Duty Manager

Note Kundenmeinungen 5.0/5

Christine M. Geschäftsreisende - Bestätigte Mitteilungen ALL

Zum Frühstück kann ich nichts sagen, da ich es nicht gebucht hatte. 40€ ist ein stolzer Preis.

Dear Ms. M., We would like to sincerely thank you for taking the time to share your experience at the Sofitel Brussels Europe. It is a pleasure to read that you enjoyed the tranquillity and comfort of our rooms and that your overall stay met your expectations so positively. We appreciate your remark regarding the price of our breakfast. While we strive to propose a high-quality experience with a wide selection of fresh and seasonal products, your feedback is invaluable and will certainly be taken into consideration as we continue refining our offer. We are delighted that your arrival, accommodation, Wi-Fi, interactions with our team, and departure were all rated so highly. It would be our pleasure to welcome you again on a future visit to Brussels. Warm regards, Martina Costa Guest Relation & Duty Manager

Note Kundenmeinungen 4.0/5

Roman G. Paare - Bestätigte Mitteilungen ALL

Sehr nette Mitarbeiter. Hervorragendes Frühstück. Stilvolle Ausstattung des Restaurants. Zimmer schon in die Jahre gekommen. Barrierefreies Zimmer: zu klein mit Rollstuhl. Badausstattung nicht schön und abgewohnt. Dunkel. Wir sind mit einem Elektroauto angereist. Weiter mit dem Eurostar nach London. Also emissionsfreie Reise. Das Parken ist für einen Gast extrem teuer. Das Parken war teuerer als die Energiekosten für die Anreise und die Eurostarreise zusammen!

Dear Mr. G., We would like to thank you for taking the time to share such a detailed and thoughtful review of your stay at Sofitel Brussels Europe. We are delighted that you appreciated our warm hospitality, the quality of our breakfast, and the refined atmosphere of our restaurant, as well as our privileged location in the European Quarter. We are sorry to read that your accessible room did not fully meet your expectations. Please rest assured that your comments regarding room size, natural light, and bathroom condition have been shared with our management and technical teams as part of our ongoing renovation planning. We also regret the confusion surrounding gluten-free options at breakfast. We fully understand how important clarity and accuracy are for guests with dietary constraints. Your experience will be used to reinforce our team’s training and ensure more transparent product labelling and availability in the future, including the possibility of offering gluten-free croissants upon request. Regarding parking, we appreciate your candid remarks. We understand that the cost may feel high, especially for guests travelling as sustainably as you did with your electric vehicle and Eurostar connection. Our parking tariffs reflect the standards of the district and the limited availability of spaces in this part of Brussels; nevertheless, your feedback is invaluable and will be shared with the appropriate departments as we continue to review our pricing and guest experience. Finally, thank you for acknowledging our sustainability initiatives. We are pleased they resonate with you, and we remain committed to expanding them in meaningful ways. Sincerely, Martina Costa Guest Relation & Duty Manager

Note Kundenmeinungen 5.0/5

Gabriele V. B. Geschäftsreisende - Bestätigte Mitteilungen ALL

Sehr herzlicher Empfang, wunderschönes Zimmer und wie immer top Service.

Dear Ms. V. B., We would like to thank you for taking the time to share your feedback following your stay at the Sofitel Brussels Europe. We are delighted to hear that you felt warmly welcomed and enjoyed your beautiful room as well as the consistently excellent service from our team. We sincerely appreciate your loyalty as a Platinum member of the Accor ALL program and are grateful for your strong recommendation of our hotel. We have taken note of your comments regarding the WiFi connectivity and will address this to ensure an even smoother experience during your future visits. It was our pleasure to welcome you, and we very much look forward to your next stay with us in Brussels. Warm regards, Martina Costa Guest Relation & Duty Manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 341 Bewertungen 9/10 Lage
  • 669 Bewertungen 8.2/10 Zimmer
  • 885 Bewertungen 9.1/10 Service
  • 20 Bewertungen 5.6/10 Internet
  • 335 Bewertungen 9/10 Frühstück
  • 168 Bewertungen 8/10 Sauberkeit
  • 83 Bewertungen 8.9/10 Bar und Getränke

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Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (Bei der Ankunft im Hotel können entsprechend den geltenden lokalen Vorschriften bestimmte Steuern anfallen (z.B. Kurtaxe).) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.