Catatan tamu Avis 4.3/5 7.877 ulasan
Hotel yang disetujui ALLSAFE
Jaminan Harga TerbaikBagaimana itu bekerja?
Gratis: Daftar sebagai anggota
Saat memesan di hotel ini:
Saya mendapat poin Status & Reward
Saya dapat menggunakan poin Reward
Saya mendapatkan manfaat dari keunggulan
Saya dapat memanfaatkan harga khusus anggota
Akses langsung ke Dubai World Trade Centre
Antar jemput gratis ke mal utama dan pantai
Dapat berjalan kaki ke Metro World Trade Centre
Kolam renang luar-ruang
Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).
Check-in dari 14h00
Check out sampai 12h00
PO Box 9622
united arab emirates
Email kontak :
Check-in dari 14h00
Check out sampai 12h00
Luas, berdesain kontemporer, dan bisa disesuaikan, kamar Novotel adalah tempat untuk menikmati hidup. Sempurna untuk semua kebutuhan Anda. 412 kamar yang baru direnovasi ini ditata berkelas, dilengkapi fasilitas bermutu terbaik agar tamu mendapatkan pengalaman menginap yang berkesan. Pilih Suite untuk ruang tamu yang luas, dijamin akan memberikan kemewahan dan kenyamanan selama menginap.
Jumlah ruang pertemuan: 12
Ukuran maksimal: 834 m²
Kapasitas maksimal: 350 orang
Kapasitas perjamuan maksimal: 250 orang
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
Great Stay at Novotel, WTC Dubai
mohamedg247 Business - 13/04/2021 Ulasan TripAdvisor tersertifikasi
Memorable stay at Novotel. I was particularly impressed with the high level of customer service and ALLSAFE health and safety policy all over the hotel. It was also close proximity to my meeting locations, an additional advantage staying at NOVOTEL WTC Dubai!
Novotel **** Hotel - a never seen unprofessionalism - just forget it!
christophe_spring Business - 01/03/2021 Ulasan TripAdvisor tersertifikasi
I had cancelled my hotel on time - was charged despite confirmation. I had to intervene five times until I received the credit... and this without any apology - I have never experienced such unprofessionalism in the last 30 years.
A fair stay
ahmed a 29/01/2021 Ulasan TripAdvisor tersertifikasi
that was my first time to stay in your hotel. the reason of my stay is to upgrade my Accor membership from Gold to Platinum and to give feedback on your hotel in my blog and Instagram page as part of my Accor hotels world tour. the suite that I have stayed in was quite spacious and somehow clean. room amenities were available in place. during check in I was given the safety kit as part of All Safe initiative which is must appreciated. However I have some comments on the following: 1. valet parking system: I had to pay for the valet parking an amount of AED 20 though I am an hotel guest. this is not common in a city like Dubai where all valet parking are for free for hotel guests. furthermore there was no valet boy to bring back the car for me during my check out. so I had to bring the car by myself from the basement and someone has to come to open the gate for me cuz the room door key is not linked to the security gate system. I think hotel management has to look at this and to solve this issue immediately. 2. front desk team: they are not friendly and smiling to the guests, moreover during the check out, I was asked if I had consumed anything from the minibar, though the mini bar is empty due to Covid thing. that was funny to be honest and your team have to be trained on such conversation. 3. room service was the biggest surprise; I called in the morning to order healthy breakfast. the healthy breakfast items are already set in the menu except very few items that I have a choice to choose like tea or coffee or plain / fruity yogurt. the lady on the phone asked me "what do you want to have in the healthy breakfast sir and I will prepare everything for you from the breakfast buffet". I was shocked from her answer and was trying to explain that the healthy breakfast items are already set but she didn't understand until I talked to her supervisor. unfortunately when I got the breakfast It was missing the omlette, then I had to call again to get my omlette. anyhow my experience with the room service was not good and I recommend some training for these people specially that Dubai is very famoud about the level of services provided all over the city.
gabiasslan Business - 03/11/2020 Ulasan TripAdvisor tersertifikasi
Welcoming cooperative supportive and professional good breakfast team was well presented and one of spake French location was perfect to be repeated for sure good price suppose to com back in December
Good but there are some cons in this hotel and I hope skin the future to become a better because I like the novotelhot
latifka22 Business - 02/11/2020 Ulasan TripAdvisor tersertifikasi
Good but there are some cobs in this hotel and I hope that in the future it will become a better hotel because I like the novotel around the world and there are some Egyptians around the hotel making noise in the night. q
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