Pesan informasi

Hotel Novotel World Trade Centre Dubai bintang 4

Catatan tamu Avis 4.3/5 7.877 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

Bagaimana itu bekerja?
Accor Live Limitless

Gratis: Daftar sebagai anggota

Saat memesan di hotel ini:

  • Saya mendapat poin Status & Reward

  • Saya dapat menggunakan poin Reward

  • Saya mendapatkan manfaat dari keunggulan

  • Saya dapat memanfaatkan harga khusus anggota

+ 25 Layanan

Keistimewaan hotel

  • Akses langsung ke Dubai World Trade Centre

  • WIFI gratis

  • Antar jemput gratis ke mal utama dan pantai

  • Dapat berjalan kaki ke Metro World Trade Centre

  • Kolam renang luar-ruang

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Tempat Parkir
  • Akses bagi tamu disabilitas
  • Memiliki penyejuk ruangan
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • Check-in lebih awal/Check-out lebih soreLayanan berbayar
  • Laundry
  • Butik/belanja
  • Portir
  • Concierge
Rekreasi dan aktivitas
  • Kolam renang
  • Pusat kebugaran
  • Kesehatan
  • Fasilitas rak ski (di dekat)Layanan berbayar
Katering
  • SarapanLayanan berbayar
  • 2 Restoran
  • 2 Bar
  • Layanan kamar
Layanan bisnis
  • 12 Ruang pertemuan
  • Hotel konvensi
  • Pojok Web dengan Mac
  • Pusat bisnis dengan staf dukungan
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Novotel World Trade Centre Dubai

P.O.Box 9622
Happiness Street
PO Box 9622
9622 dubai
united arab emirates

Tel: +97143320000

Faks: (+971)4/3320001

Check-in dari 14h00

Check out sampai 12h00

  • Dengan pesawat

    DUBAI AIRPORT INT. Pada 6km / 3,73 mil

  • Dengan mobil

    SHEIKH ZAYED ROAD Pada 0,5km / 0,31 mil

GPS :25.221171, 55.288519

Akomodasi kami

Luas, berdesain kontemporer, dan bisa disesuaikan, kamar Novotel adalah tempat untuk menikmati hidup. Sempurna untuk semua kebutuhan Anda. 412 kamar yang baru direnovasi ini ditata berkelas, dilengkapi fasilitas bermutu terbaik agar tamu mendapatkan pengalaman menginap yang berkesan. Pilih Suite untuk ruang tamu yang luas, dijamin akan memberikan kemewahan dan kenyamanan selama menginap.

Kamar Superior dengan Satu Tempat Tidur Ganda

Kamar disabilitas
  • Maks. jumlah orang: 2
  • Area: Dari 26 / 280 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • Produk kamar mandi(...)

Kamar Superior dengan Dua Tempat Tidur Single

Kamar disabilitas
  • Maks. jumlah orang: 2
  • Area: Dari 26 / 280 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • Produk kamar mandi(...)

Kamar Superior Family dengan Satu Tempat Tidur Queen dan Tempat Tidur Sofa

  • Maks. jumlah orang: 3
  • Area: Dari 26 / 280 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • Produk kamar mandi(...)

Kamar Executive dengan Dua Tempat Tidur Single dan Tempat Tidur Sofa

Kamar disabilitas
  • Maks. jumlah orang: 4
  • Area: Dari 26 / 280 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • meja kerja(...)

Kamar Executive dengan Satu Tempat Tidur Queen dan Tempat Tidur Sofa

  • Maks. jumlah orang: 3
  • Area: Dari 26 / 280 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
  • Produk kamar mandi(...)
Kamar

Restoran dan bar kami

ENTRE-NOUS RESTAURANT

Jenis hidangan: Internasional

Entre Nous Restoran menawarkan pengalaman santap sepanjang hari di ruang terbuka unik, di samping lobi hotel. Langit-langit tinggi, ruang terang berudara segar, dan pemandangan ke kolam renang, Anda bisa melepas lelah dari kesibukan sambil makan di sini.

Menu (PDF)

Makan siang

12:00 - 15:00

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

18:30 - 23:00

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

CAFE CREAM

Jenis hidangan: Kafe

Café Cream adalah kedai kopi bergaya, tempat ideal untuk bertemu orang, bersosialisasi, dan menikmati beragam teh, kopi, mocktail menyegarkan, dan dilengkapi godaan manis & sedap.

Menu (PDF)

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

BLUE BAR

Foto non-kontrak

Sebagai lokasi Jazz dan Blues asli dan sejati di kota ini, Blue Bar menawarkan suasana santai & informal sembari meresapi lagu-lagu menenteramkan tiap malam dan pertunjukan langsung tiap akhir pekan. Nikmati pilihan bir, anggur, koktail, dan menu camilan.

Menu (PDF)

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

CHILL'S POOL BAR

Foto non-kontrak

Chill's Pool Bar menyenangkan setiap tamu dengan beragam koktail dan jus peras segar. Menawarkan camilan dan makanan yang mudah disiapkan untuk siang hari yang santai di tepi kolam

Menu (PDF)

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 12

  • Ukuran maksimal: 834

  • Kapasitas maksimal: 350 orang

  • Kapasitas perjamuan maksimal: 250 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Novotel World Trade Centre Dubai

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.3/5

7.877 ulasan

tripadvisor

Peringkat TripAdvisor 4.5/5

4.783 ulasan

Great Stay at Novotel, WTC Dubai

Catatan Tripadvisor 4.0/5

mohamedg247 Business - 13/04/2021 Ulasan TripAdvisor tersertifikasi

Memorable stay at Novotel. I was particularly impressed with the high level of customer service and ALLSAFE health and safety policy all over the hotel. It was also close proximity to my meeting locations, an additional advantage staying at NOVOTEL WTC Dubai!

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service for every customer and we are glad that our associates were able to leave a positive impact during your stay. We have shared your feedback with the team as this will serve as an encouragement to them to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

Novotel **** Hotel - a never seen unprofessionalism - just forget it!

Catatan Tripadvisor 1.0/5

christophe_spring Business - 01/03/2021 Ulasan TripAdvisor tersertifikasi

I had cancelled my hotel on time - was charged despite confirmation. I had to intervene five times until I received the credit... and this without any apology - I have never experienced such unprofessionalism in the last 30 years.

Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations and on behalf of the Hotel Team, we would like to apologize for any inconvenience that was caused. The services we provide play an essential role in making our guests’ visit memorable and although it is not pleasant to hear that we did not meet your expectations, it is vital for us to receive your feedback as it helps us identify areas requiring immediate improvement. Rest assured your comments are well noted and have been addressed with the management team to ensure that measures will be taken to improve our overall services in order to better meet our guest satisfaction. We hope that you will give us the opportunity to better serve you in your future at Novotel World Trade Centre. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

A fair stay

Catatan Tripadvisor 3.0/5

ahmed a 29/01/2021 Ulasan TripAdvisor tersertifikasi

that was my first time to stay in your hotel. the reason of my stay is to upgrade my Accor membership from Gold to Platinum and to give feedback on your hotel in my blog and Instagram page as part of my Accor hotels world tour. the suite that I have stayed in was quite spacious and somehow clean. room amenities were available in place. during check in I was given the safety kit as part of All Safe initiative which is must appreciated. However I have some comments on the following: 1. valet parking system: I had to pay for the valet parking an amount of AED 20 though I am an hotel guest. this is not common in a city like Dubai where all valet parking are for free for hotel guests. furthermore there was no valet boy to bring back the car for me during my check out. so I had to bring the car by myself from the basement and someone has to come to open the gate for me cuz the room door key is not linked to the security gate system. I think hotel management has to look at this and to solve this issue immediately. 2. front desk team: they are not friendly and smiling to the guests, moreover during the check out, I was asked if I had consumed anything from the minibar, though the mini bar is empty due to Covid thing. that was funny to be honest and your team have to be trained on such conversation. 3. room service was the biggest surprise; I called in the morning to order healthy breakfast. the healthy breakfast items are already set in the menu except very few items that I have a choice to choose like tea or coffee or plain / fruity yogurt. the lady on the phone asked me "what do you want to have in the healthy breakfast sir and I will prepare everything for you from the breakfast buffet". I was shocked from her answer and was trying to explain that the healthy breakfast items are already set but she didn't understand until I talked to her supervisor. unfortunately when I got the breakfast It was missing the omlette, then I had to call again to get my omlette. anyhow my experience with the room service was not good and I recommend some training for these people specially that Dubai is very famoud about the level of services provided all over the city.

Dear Valued Guest, We very much appreciate your wonderful review and it is indeed a pleasure to read that overall you had a fair stay and that you with us. Rest assured your comment regarding a certain aspect during your stay is well received and has been shared with the concerned management to further enhance on our guest's experience. Thank you for choosing to stay with us and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

Brovo

Catatan Tripadvisor 5.0/5

gabiasslan Business - 03/11/2020 Ulasan TripAdvisor tersertifikasi

Welcoming cooperative supportive and professional good breakfast team was well presented and one of spake French location was perfect to be repeated for sure good price suppose to com back in December

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your recent stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service experience for every customer and we are glad that our associates were able to leave a positive impact in your stay. We have shared your feedback with the team as this will serve as a great motivation for them to continue delivering exceptional services to our valued guests. We look forward to the pleasure of welcoming you back at the hotel soon. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

Good but there are some cons in this hotel and I hope skin the future to become a better because I like the novotelhot

Catatan Tripadvisor 3.0/5

latifka22 Business - 02/11/2020 Ulasan TripAdvisor tersertifikasi

Good but there are some cobs in this hotel and I hope that in the future it will become a better hotel because I like the novotel around the world and there are some Egyptians around the hotel making noise in the night. q

Dear Valued Guest, We very much appreciate your wonderful review and it is indeed a pleasure to read that overall you had a fair stay and that you with us. Rest assured your comment regarding a certain aspect during your stay is well received and has been shared with the concerned management to further enhance on our guest's experience. Thank you for choosing to stay with us and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

Nice and short stay in Dubai

Catatan Tripadvisor 4.0/5

robertschmidt24 Business - 24/01/2020 Ulasan TripAdvisor tersertifikasi

The Purpose was for a Business trip. The room was nice. The Location was also good. Would use this hotel again. The distance to the Dubai Mall is also good. Nice place to stay. The distance to the Airport is also good.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We appreciate your feedback following your recent stay at Novotel World Trade Centre and we are delighted that you were satisfied with your room experience, the hotel's convenient location and it's proximity to a few locations. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Great experience.

Catatan Tripadvisor 5.0/5

ivazz13 Couples - 13/01/2020 Ulasan TripAdvisor tersertifikasi

Stayed here for 12 nights and enjoyed every second. Very close to most major attractions in Dubai. The staff at the Hotel were all very friendly, professional and helpful. Room was spacious, with all amenities and very clean.

Dear ruzhitskiy, First and foremost, we would like to thank you for choosing Novotel as your hotel of choice during your recent visit. We greatly appreciate you taking time to leave us a positive review and we are pleased to learn that your overall experience has been a pleasant one. We are happy that the service of our staff and your hotel experience has definitely met your expectations and we hope that we will have the opportunity to welcome you back in our hotel soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Great and convenient location

Catatan Tripadvisor 4.0/5

KiranShing Family - 01/01/2020 Ulasan TripAdvisor tersertifikasi

Good location, a bit away from the hustle bustle of some of the main roads, close from the metro with many eating options close by. The room size is good and the overall very comfortable. The house keeping staff is bit tardy and the breakfast menu, food quality needs improvement.

Dear Valued Guest, Thank you very much for your review and we are delighted to hear that overall you had a fair stay with us. Rest assured we have taken note of your constructive comments on the food quality in our effort to better improve our overall offerings. It is always inspiring to receive such positive feedback from a satisfied guest and it was a pleasure to have you with us. We certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Excellent Hospitality

Catatan Tripadvisor 5.0/5

588cfo Family - 30/12/2019 Ulasan TripAdvisor tersertifikasi

Excellent hospitality with warm staff . helpful housekeeping staff specially chamandi , Shankar and Rekm . we were with our kids and they look after their smallest request very compassionately . We are looking forward for next trip . regards Suresh

Dear Valued Guest, We would like to thank you for sharing your experience about your stay at the Novotel World Trade Centre . It is a pleasure to know that the overall experience of your stay has met your expectation and we greatly appreciate your positive comments about the hotel's services and facilities including the great hospitality of our team. I will certainly share your complimenting feedback with them and the entire team. We look forward to welcoming you again soon. Warm Regards, Frederic Gitzner Cluster General Manager

4N stay

Catatan Tripadvisor 4.0/5

shireen1362 Family - 26/12/2019 Ulasan TripAdvisor tersertifikasi

The area around the hotel is quiet unless there is a trade fair, quiet and safe. But there isn't much options for eateries and even the convenience store was a good 10mins walk. But hotel staff from the concierge to reception are friendly. There is also a train station nearby the hotel which is a good 15mins walk.

Dear Valued Guest, Thank you for taking the time to share your lovely review with us. It is a pleasure to read that you were pleased with the buffet and the great hospitality of our team. A positive experience is something we endeavor to achieve every day for all our valued guests. We look forward to welcoming you back for another memorable experience at the Novotel World Trade Centre. Warm Regards, Frederic Gitzner Cluster General Manager

Good business hotel

Catatan Tripadvisor 4.0/5

mohamedaN5090LD Solo travel - 07/12/2019 Ulasan TripAdvisor tersertifikasi

Good business hotel, adjacent to Dubai convention centre and also close to DIFC and other key locations in the area. Professional staff and courteous. The rooms are average, but it has good amenities. Hotel needs to work on signage.

Dear Valued Guest, Thank you very much for your review and we are delighted to hear that the hotel's location and services were to your satisfaction. Rest assured we have taken note of your constructive comments about the signage in our effort to better improve our overall offerings. It is always inspiring to receive such positive feedback from a satisfied guest and it was a pleasure to have you with us. We certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Great Hotel, Great Price!

Catatan Tripadvisor 5.0/5

Duleep C D Business - 25/11/2019 Ulasan TripAdvisor tersertifikasi

Nice comfortable room, nice gym, great ambiance and excellent service. Location was a little removed from the activity but it is within uber reach. The staff were very helpful. And i enjoyed the large gym. The room views from the top floor were just great!

Dear Valued Guest, Thank you for taking the time to share your lovely review with us. It is a pleasure to read that you were pleased with the great services of our team, the hotel's convenient location and the gym. A positive guest experience is something we endeavor to achieve every day. We look forward to welcoming you back for another memorable experience at the Novotel World Trade Centre. Warm Regards, Frederic Gitzner Cluster General Manager

Always acceptable

Catatan Tripadvisor 4.0/5

cengizyt71 Business - 10/11/2019 Ulasan TripAdvisor tersertifikasi

Decent stay with smiling staff and excellent location. May be a little more care on the rooms will take the hotel to a higher stage. Anyway, one of the best price calue relarion in Dubai. I surely advise.

Dear Valued Guest, Thank you very much for your great review and we are delighted to hear that your recent visit to our hotel was a pleasant one and that the hotel's convenient location and the positive energy from our team was to your satisfaction. It is always inspiring to receive such positive feedback from a satisfied guest and it was a pleasure to have you with us. We certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Very good hotel

Catatan Tripadvisor 5.0/5

A_Alajmiii Family - 10/11/2019 Ulasan TripAdvisor tersertifikasi

Nice place to be stay in , very clean ,safe , high class and the staff is friendly and ready to help always big thanks for Mr Aslam and Mr ayamm all of the supervisors there👍🏻💛all staff thanks alot

Dear Valued Guest, Thank you very much for your great review and we are delighted to hear that your recent visit met your expectation. I truly appreciate your comments on the team's great hospitality and rest assured your complimenting feedback will be shared with the team as this will definitely serve as an encouragement. It was a pleasure to have you with us and we certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Excellent service

Catatan Tripadvisor 5.0/5

Alain G Business - 04/11/2019 Ulasan TripAdvisor tersertifikasi

my lost luggage was delivered to the hotel during the night and in the mroning I had a letter below my door to inform me . I was very pleased . The breakfast was ok but coffee was american and I have waitedtoo long for being served

Dear Valued Guest, Thank you very much for your review and we are delighted to hear that overall you were pleased with our services and facilities. Rest assured we have taken note of your constructive comment about a certain aspect of your stay in our effort to better improve our overall offerings. We certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Attending The Leisure Show

Catatan Tripadvisor 4.0/5

baderF75 Business - 24/09/2019 Ulasan TripAdvisor tersertifikasi

I have chosen Novotel hotel for its proximity to the location of the event I'm attending. from checking in till checking out the service was professional and friendly, I had a hustle free stay in this hotel that helped me to focus on the event I'm attening and finish all my work within the few days in Dubai

Dear Valued Guest, We very much appreciate your great review and it is a pleasure to learn that you had a great stay at Novotel World Trade Centre and that you were pleased with the hotel's location and the great hospitality of our team. Thank you for choosing to stay with us and we look forward to welcoming you again soon. Warm Regards, Frederic Gitzner Cluster General Manager

Poor duty management

Catatan Tripadvisor 3.0/5

Nanda N Business - 22/09/2019 Ulasan TripAdvisor tersertifikasi

Air conditioning is terrible. Was shifted across 6 rooms in 2 days. Make sure you sort this prior. The team failed to resolve this. The engineers came to each room to check AC but couldn't manage to set it right. The toilet shower water leaks out to the floor. Windows are not cleaned from outside.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured the above mentioned concerns have been addressed to the respective departments and appropriate measures have been be taken to prevent future occurrence. Once again, we appreciate you sharing your feedback with us, and it is our hope your experience will not deter you from staying with us again soon. We hope you will give us another opportunity to welcome you back again in the near future. Warm Regards, Frederic Gitzner Cluster General Manager

Novotel stay

Catatan Tripadvisor 5.0/5

itorondey Solo travel - 31/08/2019 Ulasan TripAdvisor tersertifikasi

I like Novotel as a good hotel. However this time I was disappointed with the management. They requested I pay for broken AC box that I didn’t break. And thus did fix the AC all day when I was out for 12 hours. So I had to comeback tired and defend myself at after 10pm at night and wait for Engineer to come and fix the AC. Thus if I was not assertive, I would have been bullied to pay €300 or 300 UAE for something I did not do.

Dear Valued Guest, Thank you for taking the time to share your experience with us and it is a pleasure to learn that overall you liked the hotel. We understand your stay has not fully met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Rest assured, your comments regarding the AC have been well noted and have been addressed with the relevant department to ensure there is no future recurrence. We hope you will give us another opportunity to welcome you back again in the near future. Warm Regards, Frederic Gitzner Cluster General Manager

I am a member and asked for a welcome drink and did not give me, especially I am a member

Catatan Tripadvisor 3.0/5

qwak76 Family - 24/08/2019 Ulasan TripAdvisor tersertifikasi

I am a member and asked for a welcome drink and did not give me, especially I am a member موظفين الاسقبال سيئين والانطباع عن الفندق ينعكس اول مره من موظفين الاستقبال مع اني عضو ولي تاريخ طويل بالحجوزات عن طريق AccorHotels

Dear qwak76, Thank you very much for sharing your experience with us here on TripAdvisor. We are glad to read that overall you had a fair stay with us. Our guest observation is important to us and your positive feedback on the great hospitality of our team is highly appreciated. Your feedback concerning the welcome drink has been shared with the concerned team for their immediate action and rest assured this remains an isolated incident not indicative to the standards we aspire to offer to our valued patrons. We look forward to the opportunity of welcoming you back again in the near future. Warm Regards, Frederic Gitzner Cluster General Manager

Coffee Shop at Novotel trade center

Catatan Tripadvisor 5.0/5

822mourad Business - 12/08/2019 Ulasan TripAdvisor tersertifikasi

I enjoyed the hospitality and nice, delicious coffee at the coffee shop in the lobby. The nice hospitality of Mr. Edouard at the coffee shop is exceptional. Also the staff at the reception is very helpful.

Dear 822mourad, We are happy to learn that you had a great experience at our hotel and that the service of our team was up to your satisfaction. Your feedback is highly appreciated as this will motivate us to continue elevating the quality of our service for all our guests. We thank you for your recommendation and we look forward to welcoming you again in the near future. Warm Regards, Frederic Gitzner Cluster General Manager

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