ibis budget Basel Pratteln 1 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 2.128 görüş

ALLSAFE onaylı otel

Bilgi mesajı

+ 10 Hizmetler

Otel ekstraları

  • An ALLSAFE-certified hotel

  • Fairgrounds & Basel city centre easy to reach, good tram & train connections

  • Shopping centre and restaurants less than 500 meters away

  • Reception desk open 24/24

  • Private parking and garage for our guests (charges apply)

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

ibis budget Basel Pratteln

Grüssenhölzliweg 11
PRATTELN
4133 basel
swıtzerland

Faks: (+41)618237310

Check in başlangıç saati: 15h00

Check out bitiş saati: 12h00

  • Uçakla

    EUROAIRPORT 17,7km / 11 mil mesafede

  • Uçakla

    ZURICH INTERNATIONAL AIRPORT 80km / 49,71 mil mesafede

  • Trenle

    BAHNHOF PRATTELN 0km / 0 mil mesafede

GPS:47.526654, 7.692835

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ibis budget Basel Pratteln
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Daha fazla bilgi edinin

ALL Puanlama 4.0/5

2.128 görüş

TripAdvisor Derecesi 3.5/5

417 görüş

A great place to stay

Tripadvisor puanı 5.0/5

Sightseer663776 Business - 14/07/2019 TripAdvisor onaylı yorum

It was great staying in this hotel. I arrived late and they had food ready to buy. The room was comfortable in a cool environment. I will be back to continue my stay. However, be prepapred to pay for parking fee if you came with a car. Otherwise, I had a happy stay.

Sessiz, sade

Avis müşterileri puanı 5.0/5

Ilker İş - 29/06/2019 ALL için doğrulanmış yorumlar

(+) Ekonomik otel arayışıma uygun olan bu otel tramvaya 500mt mesafede. (+)Odalar, yılın en sıcak günlerinden biri olmasına rağmen, iyi iklimlendirilmişti. Ses yalıtımı çok iyiydi. (+-)Odalar karavan tarzı, ağırlıklı olarak tek kişi kullanımına göre dizayn edilmiş. (-)Tuvaletin kapıları yapı olarak kilitlenmiyor, sadece örtülüyor, lavabo yatağın yanıbaşında. Birden fazla kişi kalırsa birbiri ile çok yakın olmalı, oda hiçbir mahremiyet sağlamıyor.

Avis müşterileri puanı 3.0/5

Koray B. Çiftler - 01/06/2019 ALL için doğrulanmış yorumlar

Çok pahalı olmuş. Bir de otopark ücreti diye küçücük yazdığınız yazıda rakam yok. Ben Total CHF 150.- üzerinden rezervasyon yaptirmistim. Otele giriş yaparken ücret CHF 179.- oldu. O saatte görevli hanım a sorsam da cevap vermek yerine faturanizda görürsünüz dedi. Benim için İbis Pratteln bitmiştir. Bir daha gitmem

Değerli Misafirimiz, Zamanınızı ayırıp otelimizle ilgili yorum yazdığınız için teşekkür ederiz! Bu tür eleştiriler sayesinde hizmet kalitemizi yükseltebiliyoruz. Misafirlerimize en iyi konaklama hizmetini sunmak isterken görülüyor ki bu sefer başarılı olamadık. Güveninizi tekrar kazanabilmek için bize bir şans verirseniz, diğer misafirlerimizin vazgeçemediği muhteşem konaklama deneyimlerini size de yaşatabilmek için elimizden geleni yapacağımızı garanti ederiz. Saygılarımızla,

Horrible Check-in!!!

Tripadvisor puanı 1.0/5

Urs W Friends getaway - 13/02/2019 TripAdvisor onaylı yorum

I already have been requested to give feedback, what I have done. I hope that you have taken notice that I have had the worst check-in in my entire life. Not acceptable for an international branded Hotel.

You don't even get what you paid for

Tripadvisor puanı 2.0/5

drakyurek Family - 15/10/2018 TripAdvisor onaylı yorum

Pros:- Location is pretty good. Not too far away from Basel (~15 mins). A Coop & Shopping Center next to it so that you can buy food or supplies. Behind the Shopping Center such that there is almost no noise.Cons:- Paid parking: For a location so far away from the city, I have no idea why the parking is paid.- No heating: This was a huge disappointment. The AC blows cold air. No temperature dial.- Uncomfortable and dirty beds: stains on beds, cobwebs on the walls, dead insects hanging from the ceiling.

Good day, We thank you very much for taking the time to write to us after your stay at the ibis budget Basel Pratteln and deeply regretting that the services provided did not meet your expectations. We apologize for the inconvenience caused. The ibis budget will do everything in its power to provide you with the best possible service quality during your stay. Your opinion is therefore of greatest interest to us. Of course, we will take the necessary measures to bring the services of the hotel to the quality standard defined in our quality charter. Your comments help us to correct mistakes and give us the opportunity to regain your trust. We thank you very much for that. With kind regards Your ibis budget Basel Pratteln.

Good experience!

Tripadvisor puanı 4.0/5

RubenGlobetrotter Family - 28/08/2017 TripAdvisor onaylı yorum

Overall the hotel was a nice experience and I recommend it. I would certainly stay there again if I need! PROS The hotel is well situated in a quiet and safe neighborhood, close to the highway, and 10 minutes away from Basel by train, there is a train station 10 – 15 minutes walking distance and trains run every 10 minutes. It offers free parking, in front of the hotel and in the basement, otherwise it’s easy to find a place to park around in the neighborhood. The rooms are clean and the personnel of the hotel is very friendly and helpful, there is a young lady that speaks at least 4 languages (EN, DE, FR & ES) and she made us feel very welcomed and helped us with very useful information, it was our 1st time in Switzerland. The hotel offers also as a courtesy to the guests a transport card that allows you to use buses, trams & trains for free for the time of your stay, which was very useful as we wanted to visit the city and it seems there are not many parking places and they can be quite expensive (compared to other countries in Europe) It’s very close also to an Ikea shop and a shopping mall. CONS The rooms are a bit smaller compared to similar Ibis Budget in other countries like Germany and Austria, we stayed there in 2 occasions and in both of them there was not enough shower liquid, I always bring some from home just in case, so that was not really an issue.

Perfect hotel for one night. Good beds. Near the highway, but quiet location

Tripadvisor puanı 5.0/5

karinv932 Friends getaway - 15/08/2017 TripAdvisor onaylı yorum

A perfect hotel for one night. The beds were perfect. The room is small but everything you need is there. The shower room is perfect. Good quiet location not far from the highway. Good price. Breakfast is modest, could be a bit cheaper.

Ibis Basel

Tripadvisor puanı 3.0/5

alexandergT135GS Business - 28/06/2017 TripAdvisor onaylı yorum

Car park very limited to spaces. Original room had no air conditioning. Had to request new room, new room had air conditioning and was very present. Beds very confitable had a goo night sleep. Hotel extremely animal friendly.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Comfortable !

Tripadvisor puanı 4.0/5

RosaF2305 Friends getaway - 22/06/2017 TripAdvisor onaylı yorum

Comfortable, clean and nice staff. Very good choice for an hotel to stay for a short period of time! the breakfast tasted like home made! The room is simple but the mattress is good to sleep.Next year I will be there again!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

My Review

Tripadvisor puanı 2.0/5

Journey799333 Business - 04/09/2016 TripAdvisor onaylı yorum

Location was a real shock, in the corner of an industrial/retail complex. Room was clean as were bedding/towels. Breakfast was terrible and very poor value for money. Walk from station was difficult as often no pavement and poor lighting. There is a really good new McDonald's around the block; highlight of my stay. I will not be going back

Dear TripAdvisor Member Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Ibis budget Pratteln

Overnight stay on Road Trip

Tripadvisor puanı 5.0/5

steveprill Solo travel - 18/06/2016 TripAdvisor onaylı yorum

This was just a quick stop off for sleep, shower and breakfast after 16 hours of driving. Arrived about 11pm and was greeted very politely in English (the guy on check in / reception told me he looks at the car registration plates as you pull in to the car park and tries to great you in your own language). The room was basic but spotless and had everything i needed, including a TV with channels in a number of languages, including BBC1 and BBC2. Unlimited Continental style buffet breakfast is included as is a 1 hour slot of free Wi Fi. If you want luxury and silver service dinners then this is not for you, but if you need a break while travelling it's spot on and for around £40.00 you really couldn't ask for more

Dear Steve We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Pratteln
Avis müşterileri puanı 3.0/5

Anonim İş - 11/06/2016 ALL için doğrulanmış yorumlar

Tuvalet çok küçük. Oda Sivrisinek kaynıyor. Ulaşım çok zor.

Very practical hotel

Tripadvisor puanı 3.0/5

Austerlitz73 Business - 27/09/2015 TripAdvisor onaylı yorum

You will surely not recall this hotel for its style and beauty and not even for its location (n the middle of an industrial site in the immediate outskirts of Basel -unless you plan to go shopping to Ikea or to the numerous shops nearby) but it is very practical (the tram n. 14 takes you directly to the city center in 20 min and the tram station is "only" 10 min walk from the hotel), clean and organized and last but not least also quite convenient (with private outdoor and indoor parking included in the room price). If the hotels in the center of Basel are too expensive or fully booked, well, this hotel might be quite good an option.

Dear sir, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. At Ibis Budget, we strive to provide a superior service experience for every customer. That's why your feedback is very important for us. Thank you again for sharing your experience, and we hope to welcome you again. The management

Overnight stay

Tripadvisor puanı 2.0/5

Anth889 Couples - 12/09/2015 TripAdvisor onaylı yorum

Rooms are tiny, you step into the shower which is next to the bed (a little cubicle) the water flows out and floods the floor..... You don't get a bathmat only two very small thin towels! Bed was awful to sleep in. I've slept in better caravan parks, I actually felt like I was camping. The young lady on the desk was very helpful and friendly, setting us in the right direction for dinner which we were able to walk to. I'm rating the service as very good - this is purely being rated on the staff member not the overall hotel.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hotter than s...t in Prattein

Tripadvisor puanı 1.0/5

Graeme R Family - 17/07/2015 TripAdvisor onaylı yorum

It was a hotel. It was a hot day. I like the fact that I only stayed one night. I did not like the room. The AC did not work and the windows opened only a little. It was a miserable night sweating in the room. One of the worst experiences I've ever had in a hotel.

Dear gwranike, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Ibis budget Basel Pratteln Team

Absolutely Awful!

Tripadvisor puanı 1.0/5

dai_gomes Business - 22/06/2015 TripAdvisor onaylı yorum

The design of the room is terrible and the size of it is a real joke. The "budget" part actually means that you are paying hotel price, but would be better off in a hostel as they have much higher quality than this. Room was dirty, the curtain was falling apart and the place seems like it hasn't seen a coat of paint for 20 years.

Dear dai_gomes, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis budget Basel Pratteln Team

Basic but good

Tripadvisor puanı 4.0/5

GeoNL Solo travel - 17/06/2015 TripAdvisor onaylı yorum

At Ibis you know what you get, this accomodation is fine for a couple of days and cheaper then other hotels in the area. Situated at a commercial/industrial estate but the railway station is only 600 meters away so Basel and many other places are not that far away!

Dear GeoNL, We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Basel Pratteln Team

Stay 19-22 May 2015

Tripadvisor puanı 4.0/5

coalyardrly Solo travel - 25/05/2015 TripAdvisor onaylı yorum

Clean hotel with good access to Pratteln station. Just 7 minute train ride from Basel SBB station, but cheeper than city centre prices. Rooms clean but basic, ensure you have a Swiss plug converter for sockets. Second time I have used hotel and would use again. Only 1 lift so quicker to use stairs at Breakfast!

Dear coalyardrly, We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Basel Pratteln Team

Trip through Europe

Tripadvisor puanı 4.0/5

Carol D Family - 12/10/2014 TripAdvisor onaylı yorum

The staff were very friendly, especially Victoria. The room was small, but clean typical of all Ibis hotels. Good location, free bus, train & tram tickets (for all guests). Breakfast was very limited.

Thanks for your comment We hope to welcoming you soon again in our hotel. Your team Ibis budget Basel Pratteln

Not the best location,

Tripadvisor puanı 2.0/5

Kukui_Aloha Couples - 20/09/2014 TripAdvisor onaylı yorum

My wife and I spent 2 weeks traveling through Europe with no itinerary or plans. The Ibis Hotel chain was our backup plan for any nights we could not find a cozy little B&B tucked away in some romantic spot. We stayed at Ibis Hotels due to their fair price, consistency in good service, clean rooms and not to be forgotten . . . . their great staff. However, this location was the exception to the rule. There were a few minor issues that a traveler might want to be aware of. 1). The electric switches are designed so that the adapters for U.S. electric devices; cell phone chargers, computer adapters, hair dryers, would not fit into the wall plugs. 2). The Hotel WiFi was difficult to access and extremely slow, worse than a dial up speed. 3). Room location. Beaware that if you are located in the front of the Hotel near the entrance you will not be able to open the window due to all of the cigarette smoke from the people all standing outside the entrance. The smoking area should not be near the front entrance where Guests arrive or affect the rooms. 4). Location. The Hotel is located in a commercial area with poor access to the city center. The location is freeway / highway accessible with a small shopping area within walking distance; groceries, snacks ( small indoor mall ). 5). Just an FYI for the Hotel. The morning Host seemed more interested in chatting with friends than taking care of the Guests. This was the only Ibis Hotel during our two week travels through Europe that I would not recommend.

Dear Customer, Thank you for taking the time to write to us following your stay at ibis budget Basel Pratteln. We are sorry that our service and performance did not meet your expectations, and we would like to offer our sincerest apology. ibis budget establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us. The necessary measures are being taken to bring hotel performance to the level of quality defined in our Quality Charter. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Your ibis budget Basel Pratteln hotel

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