ibis Basel Bahnhof 2,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 1.603 görüş

ibis Basel Bahnhof - Image 1
ibis Basel Bahnhof - Image 2
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ibis Basel Bahnhof - Image 4

Açıklama

Otel ekstraları

  • Free use of public transport throughout the entire city of Basel

  • 3 minutes' walk from the train stations and 20 minutes' bus ride from the airport

  • Reach the old town and exhibition center using trams 16 and 2, both stop outside the hotel

  • Free WiFi throughout the hotel

Konaklama olanaklarımız

Otelin konumu

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BASEL
Switzerland

GPS:47.546829, 7.584274

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

BAR

Relax at the bar: The ibis bar is a friendly meeting point at any time of the day or night and a perfect place to relax.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  1.603 görüş

TripAdvisor Derecesi  4.0/5  1.134 görüş

2024 mükemmeliyet sertifikası

Short stay

Tripadvisor puanı 3.0/5

philiplk Solo travel - TripAdvisor onaylı yorum

I stayed here for a night. The location is convenient about a 5 min walk from the basel main train station. Room is modest and I had to ask for a kettle from the reception. Bathroom is small with a walk in shower. The pillows are very flat and do not provide any support. Room was quite hot even on a cold night and with the air con switched on. I left the window open but the traffic noise was loud.

Dear philiplk, Thank you for sharing your feedback with us. We are glad to hear that you found our location convenient for your short stay. We apologize for the inconvenience you faced regarding the room amenities and the noise disturbance. Your comments are valuable to us, and we will address these issues with the relevant teams to ensure a more comfortable experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay. Warm regards, ibis Basel Bahnhof

No communication

Tripadvisor puanı 1.0/5

DanOrlando1 Friends getaway - TripAdvisor onaylı yorum

Booked the hotel a while ago, unfortunately our flights were changed by the airline which left us unable to use the booking. Contacted the hotel and was met with no response at all. I understand rates are non refundable but the to be completely ignored is very disappointing and has put me off using the Accor brand in the future.

Dear Dan, We sincerely apologize for the lack of communication and the inconvenience caused by the situation with your booking. We understand your frustration and regret any disappointment experienced. Rest assured that we will address this issue internally to prevent such occurrences in the future. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a better experience. Best regards, ibis Basel Bahnhof

Clean and quiet close to Basel SBB with free public transport tickets provided

Tripadvisor puanı 5.0/5

MrsBa13 TripAdvisor onaylı yorum

Stayed here for a night in June as a connection stopover before getting the ICE train to Germany.  The hotel is in a fantastic location for Basel SBB central station, being a five minute walk to and from there.  The hotel additionally provides an unlimited public transport ticket to get you around the city for free for the duration of your stay (as a one night stay we had a 48 hour ticket for each of us), which was absolutely fantastic and enabled us to see a lot more of the city than we probably would have as public transportation can be very pricey in Basel.  Whilst the room was slightly dated (this is a budget hotel after all!), it was meticulously clean and quiet which as a connection hotel for us was very important to get a good nights rest in after a long day travelling, and another ahead of us.  The staff were very friendly and extremely helpful and spoke several languages to help guests with their queries seamlessly.  We opted into the breakfast as we had an early connection to make and this was plentiful, fresh and of good quality.  There was a staff member constantly checking food to ensure it was replenished. There are additionally many cafes in the close vicinity and at the station if you have more time however.  Would absolutely recommend for a quick, clean and quiet stopover.

Dear MrsBa13, Thank you for choosing to stay at ibis Basel Bahnhof and for taking the time to share your experience. We are delighted to hear that you found our hotel clean, quiet, and conveniently located near Basel SBB. It is wonderful to know that you appreciated the complimentary public transport tickets provided, allowing you to explore the city easily. We are glad that you enjoyed the breakfast and the service provided by our friendly and multilingual staff. Your feedback on the room is duly noted, and we will strive to make improvements where possible. We truly value your recommendation and hope to welcome you back for another quick, clean, and quiet stopover in the future. Warm regards, ibis Basel Bahnhof

Clean, tidy, helpful.

Tripadvisor puanı 4.0/5

Kevin D TripAdvisor onaylı yorum

Nice clean and tidy hotel. Basic as you should expect from Ibis. But nothing to complain about. Very friendly and helpful staff. Everyone spoke English which helped me as I am ashamed my German is very poor. Also good location. Near to the railway station and with two tram stops right outside.

Dear Kevin, Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean, tidy, and our staff helpful. We take pride in offering a comfortable stay in a convenient location. It's great to know that our team's friendliness and English-speaking skills enhanced your experience. We look forward to welcoming you back in the future. Warm regards, ibis Basel Bahnhof

Just a "Meh..." hotel

Tripadvisor puanı 3.0/5

Clear_Brook_Rae TripAdvisor onaylı yorum

I was prompted to write this review because I honestly didn't think this hotel deserved high ratings other than its location was central and within walking distance to train station and bus stops. I was attending a conference and there was a direct bus there from here. The service at the front office was dubious and was told that I needed to come down to check my wifi password everyday as it changed daily... what the...?! Of course this was just a snide remark and you wondered what kind of intention this person had especially from a personnel in hospitality? The only time she smiled nicely was asking you to purchase their buffet breakfast which l declined. The additional stars I gave was the dailly tidy and clean room service and the nice young receptionist who kindly directed me the way to my next destination. The hotel was not cheap and I found out that there were better and cheaper ones around too.

Dear Clear_Brook_Rae, We appreciate you taking the time to provide us with your feedback. We are sorry to hear about your less than satisfactory experience during your stay at our hotel. It is disappointing to learn about the issues you encountered with our front office service and the inconvenience regarding the daily wifi password change. Please accept our apologies for any inconvenience caused. Your comments are valuable to us, and we will address these concerns internally. We are glad to hear that you found our room service and one of our receptionists helpful. We strive to provide a comfortable stay for all our guests, and we regret that we did not meet your expectations. We will take your feedback into consideration to improve our services. Thank you for choosing ibis Basel Bahnhof. Warm regards, ibis Basel Bahnhof

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.224 görüş 9.7/10 Konum
  • 1.078 görüş 6.7/10 Oda
  • 1.165 görüş 9.4/10 Hizmet
  • 32 görüş 9.1/10 Wifi
  • 510 görüş 8.1/10 Kahvaltı
  • 431 görüş 8.2/10 Hijyen

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