ibis budget Paris Porte de Montreuil

That staff in the Ibis/Ibis-Budget hotels not always is friendly and helpful, is well known. But the one at the Ibis Budget desk was the number one. We were the clients. HE had a problem with his machine, because HE couldn't activate the access cards. Instead of solving his problem, HE started yelling at clients. All and alone therefore: Zero Points.

hotels in paris were expensive so we chose this one but when we arrived we decided to spend the extra money on a better hotel. the showers had mold, the floor was extremely dirty, the hallway smelled horrible. Outside the area is sketchy too, when walking to the McDonald’s next door multiple men harassed me and my friend. The staff were kind but when asking for a refund due to quality of the room we were denied. One saving grace would be the Eiffel tower view by the elevators. Quite the sight! However, not close enough to the city and a rather long metro ride and the metro isn’t as close to the hotel as you’d hope. Wouldn’t stay here again.

I booked the hotel ibis budget Paris Porte de Montreuil for the 31st March to 3rd April and I have been extremely unhappy with my stay. When I first arrived to the hotel at around 11pm the first room they gave me was filthy, mcdonalds was left on the table from the previous lodgers. I went into the bathroom and the bathroom was filthy, the skirting boards were cracked around the toilet and there was mould and someone had urinated on the floor it seemed. I went downstairs to tell the reception and they changed the room after much argument. The second room they gave us had mould all over walls in the bathroom and blinds for the curtains were ripped as it was late at night I had no choice to stay in the room, however, when I woke up in the morning the mould had caused me to be sick. I went downstairs to the reception and they had to move us rooms once again - when I complained about the mould they said there is nothing they can do as they aren't allowed to use bleach in the bathrooms and the windows cannot be opened in the whole room. Once we had a room change I noticed the room was freezing cold, I left the heating on and went out, when I came back the room was even colder than it was when I left it. I went downstairs to ask the receptionist they told me that the hotel had agreed to turn the heating off in the WHOLE hotel and they are unable to turn it back on. I then went into the bathroom and saw that the sink was also blocked, the sink filled really high and I was worried that it was going to overflow, the bathroom walls also had mould plastered all over them. I strongly believe the pictures on the website do not reflect the current status of the hotel. I felt like I was in a prison. Since being at this hotel I have developed a really bad cold and my chest became tight, this is because of the mould and the lack of heating. The third room I was given when I entered someone else was sleeping in the bed. One of the receptionist even told me he wouldn't stay here himself, there have been high rates of suicides and they have had numerous complaints about the hotel. I have never been soo horrified in my life. This hotel is not fit for people to stay in at all. When I asked for a refund on my stay I was told I need to contact booking.com as that is where I made my booking.

We were here again during our latest stay in Paris. The hotel is inexpensive and good for a night or couple of nights. An advantage is that they have a private underground car part (€ 15 per day).. Breakfast is okay, acceptable value for money.

The unfriendliest receptionists I've ever seen in my life! Rude and hostile! One of them said - "I don't care what you think, here is my name (Joachim or something like that), you can complain all you want". Their behavior was hurtful and spoiled my Paris stay.