ibis Styles Paris Nation Porte de Montreuil

This is the first time I've pursued a refund on a hotel because this place really was upsetting, almost ironically awful. The pictures don't convey how dirty the floors and walls are, and of course how loud it was. We had a water boiler on the other side of our bedroom wall, meaning that whenever anyone on our floor used the bathroom, our whole room vibrated. The windows were also paper thin, meaning that any noise from the street below kept us awake as if the windows were open, and we were 4 floors up... The staff and management were lazy and reluctant to change my room for the 2nd night, fortunately I insisted before they gave up and gave me a new room. But this grotesque women behind the reception was just a misery to deal with, and seemed more interested in the cleaner who appeared to be chatting her up. In the following weeks both myself and Booking.com tried to contact the hotel to pursue a refund, but they ignored all contact for 2 weeks before refusing any form of compensation, even though their number one assurance is a good night's sleep. I feel robbed of £280, and upset that they can getaway with such inexcusable service. Overall, don't visit this dump, try the bigger Ibis down the road, where you might get your money's worth.

Hotel is located near the Eastern gate of Paris. Metro station is within a walking distance. The staff deserves a thanks giving. No kettles in the room but there is an open buffet at the breakfast hall. The rooms are narrow, like almost every hotel in Paris. Carpets are not so clean. Bathroom is narrow but cleanliness is perfect.

The staff is the least able to help, even if friendly and willing. Receptionist's mistake with parking, cost us 45 min delay, and being late for lunch. The hallways, rooms and room entrances are claustrofobically narrow and small, so are bathrooms, and shower cabins 65 x 65 cm ! (I am normal size, and hit my elbows inside it) room decor is tastefully, though not stylish, however needs TLC (renovation) desperately. Garage is scary, narrow, steep, labyrinth that will leave scars on your car! This ibis STYLES is not as good as ibis BUDGET nearby. Hotel doesn't deserve the STYLES label, instead SUPER BUDGET, and should decrease price accordingly . The area is far from attractive, even scare at night. The front management and cleaning staff should be replaced with able people with sense of cleanliness. Breakfast was the best part of the hotel stay, with gluten free bread on request, friendly and able staff there! Clean, freshly squeezed OJ, many food choices, even pancakes.

We spent three days in the hotel, in a 'family suite' - two separate rooms that share a small hall. Very friendly personnel. The rooms are small, but that's Paris of course. Breakfast buffet is OK, but not a lot of choice. Close to the Porte de Montreuil metro stop on line 9 that brings you to the centre of Paris in 20 minutes or less. There are a lot of nice restaurants in the neighbourhood. Close to the Père Lachaise cemetery. The 20th arrondissement is quickly becoming a bohémien hotspot.

Unfortunately after being pick pocketed at the station this hotel might be better than i describe but Paris just didn't provide me with a good taste. The WiFi at the hotel is great , the bed setup is a bunk bed setup and on arrival the top bunk hadn't even been made up yet, the hotel is situated in lets be honest not a great part of town, miles away from everything and also a market pops up next to it and it does attract a lot of hawkers etc , but then when the police walk around they disappear very quickly. The bathroom needed a bit of work with the paint coming off the walls.