ibis Paris Porte de Montreuil

I booked 4 nights here in Paris and was really disappointed in everything, I regret not just spending a little more for another hotel in the beginning. Odor from the bathroom,spots everywhere and I was just miserable in my room. I left after 48h (would have left the first day but had to find a new hotel with little to no notice) but my new hotel was amazing. I did tell them I was checking out early because I wasn’t happy with my room. I sent them an email + with these pictures got no reply and had to talk to booking.com through phone and email and waste my time on my vacation for this and it’s still in the works but I just want a refund because I paid the same amount for my new hotel so almost €600 euros for two hotels. Booking.com talked to the hotel and said they denied everything and nothing was wrong with the room.. Also took a video of the room and when I left just as extra proof. The lobby looks nice but that’s it Wouldn’t stay there again. Don’t recommend

Acomodações condizentes à estrutura da rede, proximidade de mercados, restaurantes, transporte público, etc

We spent 2 nights on a family trip at Ibis during the Easter holidays. Hotel is located near to public transportation, good for those without a car. Parking at a price of €15 per night - The elevators from parking to the hotel were out of service, and we had to use the emergency stairway with exit to street, the doors kept opened, and unknown people use the stairs as bathrooms and some strangers literally urinate in the stairs, the smell is disgusting for 3 longs floors, in my case with kids to cross over this horrible experience. There is a breakfast option for €15 that includes very basic options, terrible! For two days there wasn't any cheese available, no cheese! The accommodation is very small for the standard and triple options (we had two rooms booked), the bathrooms need to be maintained urgently, and many poor repairs done. There is no mini bar available. Looks like a hostel!

For some reason this property will deduct your money when booking and then they will send an email that the payment didn't go through - even though it has CLEARLY been deducted from your account. When you go check in, they will ask you to pay again with your card. Then they will tell you that they will »refund« the original payment. It's very unprofessional. Quality beds, excelent sleep though.

The premices are very clean. Reception desk is welcoming. Room is nice with excellent view of Paris. The breakfast was a bit tight # choice. The place (breakfast / lunch/ Dinner) was a warm one. The meal was not the top point of this hotel. The waiters were available and the service was very good