维也纳城市多瑙诺富特套房酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,670 评论

维也纳城市多瑙诺富特套房酒店 - Image 1
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描述

酒店其他优惠

  • 宽敞的套房(30 平方米)

  • 在安静的露台上享用早餐,俯瞰清幽的美景

  • 不超过 16 岁的儿童可免费与父母同住一间客房

  • 可乘坐地铁前往市中心,步行即可到达普拉特游乐场

  • 美食阁酒吧全天 24 小时营业

我们的客房

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客房 1

酒店位置

维也纳城市多瑙诺富特套房酒店

Radingerstrasse 2
1020 维也纳
奥地利

GPS:48.224321, 16.398868

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

BAR

极为舒适的座椅,将让您的心灵在五大洲上遨游。有极为丰富的,超过 65 种类型的饮品可供您选择,足以填补您旅游日记上的空白。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,670 评论

TripAdvisor 评级  4.0/5  2,161 评论

地點便利

客户意见评级 4.0/5

Huang L. 家庭住宿 - 所有已确认评论

尊敬的Huang-L., 感谢您与我们分享您的住宿体验。 我们很高兴您对我们酒店的地理位置,服务人员的态度和床铺的舒适度感到满意。我们的酒店致力于为您提供一个宁静舒适的环境,确保您得到充分的休息。 然而,我们注意到您提到的浴室异味问题,为此我们深感抱歉。请接受我们的诚挚歉意,并相信我们将关注此事,以确保我们的高标准服务质量得以维持。我们了解这可能会影响您的住宿体验,并我们将在未来努力避免类似情况发生。 最后,我们也很高兴知道您对我们的床铺舒适度给予了肯定。我们的客房都提供了优质的床垫和过敏性枕头,旨在为宾客提供最佳的睡眠质量。 我们期待在不久的将来再次欢迎您的光临。 此致敬礼, Markus Koller, Cluster General Manager

Good location with expensive garage option and below the regular Novotel standard.

Tripadvisor 评级 3.0/5

Barteek_m 经 TripAdvisor 认证的评论

Dear Guest, Thank you for sharing your experience with us. We are pleased that you appreciated our convenient location, situated just a short underground ride from the heart of Vienna, allowing easy access to the city's attractions. However, we understand your concerns regarding the cost of the parking facility. While we strive to provide convenient parking options, we recognize that the pricing may not meet every guest's expectations. Moreover, we regret to hear that the cleanliness in shared areas fell short of our usual standards; this is certainly not reflective of our commitment to maintaining a pleasant environment. We also acknowledge that the layout of the bathroom in your suite may not have met your expectations. Our suites are designed to offer comfort, but we appreciate your feedback regarding the design choices. Additionally, we apologize if the selection of welcome drinks did not cater to your preferences. We aim to provide a variety of refreshments, and your comments will help us enhance this offering in the future. Finally, we are glad to know that you found our breakfast satisfactory. We continuously review our breakfast selections to ensure we meet the diverse tastes of our guests. We hope that you will allow us the opportunity to welcome you back for a more enjoyable stay. Best regards, Markus Koller, Cluster General Manager

Modern hotel not far from the center of Vienna

Tripadvisor 评级 5.0/5

SERGE K 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Serge, We are grateful for this kind review about your recent stay. We truly appreciate your kind words regarding your stay at Novotel Suites Wien City Donau. We are thrilled that you enjoyed the spacious suites with Kitchenettes, which are designed for comfort and convenience, catering to both families and business travellers alike. It is also wonderful to hear that our varied breakfast options added to your positive experience. Our team takes great pride in delivering exceptional service, and we are pleased that you felt well taken care of during your time with us. Rest assured that your commendations will be shared with the entire team, who will be delighted to know they made your stay memorable. It would be a pleasure to welcome you again. Season's greetings, Markus Koller, Cluster General Manager

Great location , room and service.

Tripadvisor 评级 5.0/5

jasond435 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Jason, Thank you for such a positive review. We are thrilled to hear that you had such a fantastic experience with us. It's wonderful that you appreciated the spaciousness of our suites, which are designed to provide ample comfort for our guests. We're also pleased that you found the in-room amenities, such as the fridge, table, and microwave, convenient for your needs. Our location, just minutes away from a well-stocked supermarket, allows guests like yourself to easily prepare breakfast in the comfort of their room. We're glad you enjoyed this option. Moreover, it's great to know that our staff was able to quickly resolve the initial issue with the fridge, as we always strive to provide prompt and efficient service. We're delighted that you found our team to be friendly and helpful throughout your stay. Lastly, we're happy that you appreciated our generous 12 PM checkout time, which we offer to ensure our guests have a relaxed end to their stay. We look forward to the pleasure of welcoming you back on your next visit. Season's greetings, Markus Koller, Cluster General Manager

Never go back to Novotel suites Wein city

Tripadvisor 评级 2.0/5

kohj431 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Guest, Thank you for taking the time to share your concerns with us. We are deeply concerned to read about the issues you encountered during your stay at our hotel. Cleanliness and comfort are top priorities for us, and it is clear that we fell short in your case. We sincerely apologize for the discomfort this caused you and want to assure you that we will be addressing this with our housekeeping team to ensure that our high standards are upheld consistently. In addition, we understand the importance of feeling safe and having a restful night's sleep, and we regret that we did not provide that for you. While our bathrooms are designed to meet a variety of needs, we apologize if they did not meet your specific requirements and for any inconvenience this may have caused. Finally, we recognize that the environment of our hotel is a crucial aspect of your stay. We strive to offer a peaceful and convenient stay, and while we are only a 10 minute ride from the city centre and all its attractions, we are sorry to hear that our location did not enhance your experience with us. We hope that you will consider giving us another opportunity to prove the high standards of hospitality we are known for. Kind regards, Markus Koller, Cluster General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,439 评论 9.2/10 位置
  • 1,764 评论 8.5/10 房间
  • 1,116 评论 7.8/10 服务
  • 32 评论 7.4/10 上网
  • 1,124 评论 8.7/10 舒适度
  • 841 评论 7.4/10 早餐
  • 760 评论 7.9/10 清洁度
  • 300 评论 5.2/10 性价比

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