维也纳城市多瑙诺富特套房酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,418 评论

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Radingerstrasse 2, 1020 维也纳, 奥地利

描述

酒店其他优惠

  • 宽敞的套房（30 平方米）

  • 在安静的露台上享用早餐，俯瞰清幽的美景

  • 不超过 16 岁的儿童可免费与父母同住一间客房

  • 可乘坐地铁前往市中心，步行即可到达普拉特游乐场

  • 美食阁酒吧全天 24 小时营业

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酒店位置

维也纳城市多瑙诺富特套房酒店

Radingerstrasse 2
1020 维也纳
奥地利

GPS:48.224321, 16.398868

电话
传真 +43 1 24588188

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

BAR

极为舒适的座椅，将让您的心灵在五大洲上遨游。有极为丰富的，超过 65 种类型的饮品可供您选择，足以填补您旅游日记上的空白。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,418 评论

TripAdvisor 评级  4.0/5  2,148 评论

卓越奖 2023

Never go back to Novotel suites Wein city

Tripadvisor 评级 2.0/5

kohj431 家庭住宿 - 经 TripAdvisor 认证的评论

We were checked in to a room 201, we found urine not flush and spitting on the basin. The beds, hair dryer, everywhere full of dust. We took photo and told the reception. The reception guy said impossible but he immediately changed our room to 220. This room also full of dust, we need to clean it before we could stay here for 4 nights. We dont feel safe here, could not sleep well. The bathroom, toilet were all japanese type, not wheelchhair friendly. The surrounding of thus hotel has 3 supermarkets walking distance 8 mins, a cafe opp hotel, nearby was school of 4 campus. Nothing much here. We will never go back to this hotel again

Dear Guest, Thank you for taking the time to share your concerns with us. We are deeply concerned to read about the issues you encountered during your stay at our hotel. Cleanliness and comfort are top priorities for us, and it is clear that we fell short in your case. We sincerely apologize for the discomfort this caused you and want to assure you that we will be addressing this with our housekeeping team to ensure that our high standards are upheld consistently. In addition, we understand the importance of feeling safe and having a restful night's sleep, and we regret that we did not provide that for you. While our bathrooms are designed to meet a variety of needs, we apologize if they did not meet your specific requirements and for any inconvenience this may have caused. Finally, we recognize that the environment of our hotel is a crucial aspect of your stay. We strive to offer a peaceful and convenient stay, and while we are only a 10 minute ride from the city centre and all its attractions, we are sorry to hear that our location did not enhance your experience with us. We hope that you will consider giving us another opportunity to prove the high standards of hospitality we are known for. Kind regards, Markus Koller, Cluster General Manager

Peaceful and harmonious stay

Tripadvisor 评级 4.0/5

RASHMIRANJAN M Couples - 经 TripAdvisor 认证的评论

Good location , peaceful surroundings , accessible to most attractions , safe zones and friendly staff at the property. Train station close by . Public transport short distance from the hotel and taxis plying at regular intervals. Slightly away from the noisy downtown

Dear Rashmiranjan, Thank you for providing us with your feedback. We are delighted that you appreciated our convenient location, the tranquil surroundings, and the easy access to attractions and public transport. It is also wonderful to hear that you felt safe during your stay and appreciated our friendly staff. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

Spacious modern rooms but underwhelming staff and food

Tripadvisor 评级 3.0/5

SK1212000 商务住宿 - 经 TripAdvisor 认证的评论

flabbergasted by this place and doubt i will ever return. First, just as i arrived all the elevators went out of commission and assigned a room on the 7th floor. No proper update provided on when they would be fixed and went from in the next hour to later that night to now it’s next week! LOL. Happy to get some more daily steps in but the apathy from the staff is frustrating. No effort made to accommodate guests in any way. And really? a supposed 4 star hotel in the center of vienna with 9 floors can’t have a working elevator for more than a week? Looks like they also had a cable and phone outage (or may be i am the only one that flagged, i don’t know) and when i mentioned to the front desk twice, they didn’t know why or do anything about it 🤷‍♂️ But front desk agent offered free breakfast for the last three days of my stay when i mentioned things were still not working the following day. The phone still doesn’t work and also no instructions anywhere on how to reach the front desk or any other part of the hotel. Next, quite the underwhelming breakfast. fairly small selection which is fine but stale croissants and rolls are certianly a let down when visiting Austria :( Lastly, is it normal for a 4 star international hotel chain in Vienna to have just BBC news as the only english speaking TV channel available but 8 Arabic channels across news, sports, entertainment?

Dear Guest, Thank you for taking the time to share your candid feedback. We are pleased to hear that you found our rooms to be spacious and modern, as we strive to provide comfortable accommodations for all our guests. However, we regret to hear of the challenges you encountered. Please rest assured that such incidents are rare and we always aim to resolve any issues as swiftly as possible. Concerning the breakfast offerings, we take your comments seriously and will revisit our selection to ensure a variety of fresh options that reflect the high standards we aim to uphold. The well-being and satisfaction of our guests are our top priorities, and we apologize for any inconvenience you may have experienced. We are committed to providing our guests with the highest level of service and will take your feedback into account as we continuously seek to improve. We would like to welcome you back for an improved visit in the future. Best regards, Markus Koller, Cluster General Manager

Location couldn’t be better. Great rooms

Tripadvisor 评级 5.0/5

FilipposCy 家庭住宿 - 经 TripAdvisor 认证的评论

Location couldn’t be better. It was near the metro station on the red line, with an amazing connection to all important sites in the centre and beyond. Rooms were very comfortable and clean when we first walked in, but during our 5 days stay the in between cleaning was not the best.

Dear Filippos, Thank you for taking the time to share your experience with us. It is delightful to hear that you found our location to be ideal and our rooms both comfortable and clean upon your arrival. Our proximity to the metro station is indeed one of the aspects our guests find most convenient for exploring the city. We regret to hear that our housekeeping services did not meet your expectations throughout your stay. While we ensure daily housekeeping, we will take your comments into account as we continually strive to meet our guests' needs and expectations. Thank you for choosing Novotel Suites Wien City Donau for your visit to Vienna. Your comfort and satisfaction are our top priorities, and we cherish the opportunity to provide a memorable experience. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

Great place and excellent hospitality

Tripadvisor 评级 5.0/5

Rajeevkeswani 经 TripAdvisor 认证的评论

Excellent place to stay with family in Vienna. U1 just a stroll away, spacious suites with an elegant kitchenette which is a big plus when travelling with family. Very courteous and polite staff, impeccable housekeeping, quiet neighbourhood, spar and Billa right across, and much more. I have booked for six nights and this is my third day at this property. Would surely stay here for my next visit and strongly recommend to all family travellers.

Dear Guest, Thank you for this review of your recent stay. It is wonderful to learn that you found our place excellent for a family stay and that the proximity to the U1 metro added convenience to your visit. We're glad that the spaciousness of our suites, along with the well-appointed kitchenette, met your travel needs effectively. Our team takes great pride in delivering outstanding service, and your acknowledgment of their courteous and polite demeanor is much appreciated. We also strive to maintain a high standard of cleanliness, so your praise of our housekeeping team is especially gratifying. Guests often tell us how much they value the serene atmosphere of our neighborhood, as well as the nearby shopping options like Spar and Billa, and it's pleasing to hear that these aspects contributed positively to your experience. Your strong recommendation to other family travelers is the best compliment we could hope for. At Novotel Suites Wien City Donau, guest satisfaction is our utmost priority, and knowing you're considering us for future stays reinforces our commitment to excellence. We look forward to welcoming you back. Kind regards, Markus Koller, Cluster General Manager

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其他网络用户评价我们的酒店

  • 1,328 评论 9.3/10 位置
  • 1,612 评论 8.5/10 房间
  • 1,003 评论 7.8/10 服务
  • 33 评论 7.6/10 上网
  • 1,032 评论 8.7/10 舒适度
  • 780 评论 7.2/10 早餐
  • 700 评论 8.2/10 清洁度
  • 277 评论 5.1/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。