Novotel Suites Wien City Donau 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.598 görüş

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Novotel Suites Wien City Donau - Image 1
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Novotel Suites Wien City Donau - Image 4
Radingerstrasse 2, 1020 VIENNA, Avusturya

Açıklama

Otel ekstraları

  • Spacious suites (30 m²)

  • Breakfast on the quiet terrace overlooking greenery

  • Children up to 16 years of age stay in parents' room free of charge

  • Subway connection to city center and within walking distance of the Prater

  • Boutique Gourmande bar open 24/7

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Otelin konumu

Novotel Suites Wien City Donau

Radingerstrasse 2
1020 VIENNA
Avusturya

GPS:48.224321, 16.398868

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Wi-Fi
  • Klima
  • Bar
  • %100 Sigara İçilmeyen Otel

BAR

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.598 görüş

TripAdvisor Derecesi  4.0/5  2.178 görüş

2025 mükemmeliyet sertifikası

An Ibis with Novotel branding

Tripadvisor puanı 3.0/5

Captain_Halliday TripAdvisor onaylı yorum

Check-in was fast and efficient and our room was large with a comfortable bed. It had a small moulded modular bathroom that you’d expect at a budget Ibis. We requested an extra pillow and coat hangers. These never came. The microwave in our room was broken. We were told that because it was a weekend, no maintenance staff were available to look at it. That’s fair enough. But the front desk staff were unable to bring a microwave from another room because “only maintenance staff can unplug appliances”. As a result we had to pack and move rooms. A major hassle, especially as we couldn’t change rooms directly and had to store our luggage for a day. Staff were unaware of Accor status benefits and had to consult a manager. The range at the breakfast buffet was consistent with other Novotel properties with a selection of hot and cold options. No barista coffee is available. However, there is insufficient seating leading to long wait times for a table. The buffet is also poorly laid out leading to congestion in walkways. Staff were unaware of Accor status benefits? Location is close to a subway station and the price was cheaper than other mid-tier Accor properties in Vienna, perhaps reflecting both the location and quality. Pros *Comfortable bed, good size room. *One block to metro. *Stable wifi with good speeds. Cons *Basic bathroom. *Poor service with staff not guest focussed. *Chaotic breakfast. *Pets allowed = Barking dog. *Slow lifts Overall Expect an Ibis at a Novotel price and you won’t be disappointed.

Dear Captain, Thank you for taking the time to share your experience with us. We are glad to know your check-in experience was efficient and that you found the room spacious with a comfortable bed. It is also great to hear you appreciated our breakfast selection and the convenience of our location near public transport. We sincerely apologize that some aspects of your visit fell short of expectations. We take your feedback about the efficiency of our service and breakfast arrangements seriously, and we are reviewing these areas to improve. Our team is committed to resolving maintenance requests promptly, and we regret any inconvenience caused during your room transfer. Nonetheless, we value your mention of our reliable wifi and competitive pricing. Your insights help us enhance our guest experience, and we hope to welcome you back under better circumstances. We hope to see you again on your next visit to Vienna. With very best wishes, Roman Krüger, General Manager

Very family friendly hotel with excellent location

Tripadvisor puanı 5.0/5

alexia a TripAdvisor onaylı yorum

Novotel Suites Vienna is a very family-friendly hotel and a great choice when traveling with children. The location is excellent, with the metro just a short walk away, making it easy and convenient to reach most of Vienna’s main attractions. The rooms are spacious and comfortable for families, and the staff are extremely friendly, welcoming, and always happy to help. From check-in to check-out, the service was consistently warm and efficient. I would highly recommend this hotel to anyone traveling to Vienna with their family.

Dear Alexia, Thank you for taking the time to review your stay. We are delighted to hear your family felt so at home during your Vienna adventures. It brings us joy knowing our spacious accommodations and convenient transport links helped make your trip memorable. Our team takes pride in delivering warm service from arrival to departure, and your kind words mean everything to us. We look forward to welcoming you back in the future. Best wishes, Roman Krüger, General Manager

Gem of a hotel!

Tripadvisor puanı 5.0/5

mikeyb316 TripAdvisor onaylı yorum

Upon arrival we had a speedy check in…staff were always smiling & happy to help. We stayed in a family suite & room was good for what we needed & cleaned every day. We did not have breakfast so cannot comment…but there is a shop / supermarket just round the corner. All in all a lovely hotel & I would be happy to stay again if I ever get back over to Vienna. Thank you & all the best for 2026. 1 ❤️ from Manchester!

Dear Mikey, Thank you for letting us know how happy you were with your recent experience in our hotel. It's wonderful to hear you had such a great stay at Novotel Suites Wien City Donau. We're delighted you appreciated our efficient check-in and the daily upkeep of your family suite. Smiles come naturally when we see guests like you enjoying our hospitality! While we regret you didn’t get to sample our breakfast buffet, we’re glad the nearby supermarket offered convenient options. It’s heartwarming to know our location served you well for exploring Vienna. We’d love to welcome you back for another memorable stay! We look forward to welcoming you back. Best wishes, Roman Krüger, General Manager

Avis müşterileri puanı 4.5/5

Tarik T. Çiftler - ALL için doğrulanmış yorumlar

İkinci kez aynı otelde konakladık, memnunuz Isıtıcı sitemin etkin çalışmaması bizi etkiledi, odamıza ısıtıcı temin edildi ivedilikle sorun giderildi

Tarık Bey, Novotel Suites Wien City Donau’daki konaklamanıza dair memnuniyetinizi öğrenmek bizleri mutlu etti. 😊 Otelimizde ikinci kez konaklamanız ve bu deneyimi de olumlu bulmanız bizim için değerli. Her ziyaretinizde sizi daha iyi karşılayabilmek için çalışıyoruz. En içten dileklerimizle, Roman Krüger, General Manager

Avis müşterileri puanı 3.5/5

Sima K. Aileler - ALL için doğrulanmış yorumlar

Odamızı temizletmek istedik. Gelen kişi kirli bardakları yağlı dediğimiz halde sadece su ile yıkadı ve temizlendiğini iddia etti. Tuvaletteki sabın şişesi boştu ve 2.gün biz söyleyince dolduruldu. Otelin camları çok pisti. Neredeyse dışarıyı görmek imkansızdı.

Sima Hanım, Konuklarımızın genel memnuniyeti bizim için önem taşımaktadır ve bazı konularda beklentilerinizi karşılayamadığımız için üzgünüz. Temizlik standartlarımızda yaşanan bu durumu dikkate alarak aksiyon almaları için ekibimize ilettik. Merkezi konumumuzun Viyana’nın tarihi bölgelerine ve Prater’e olan yakınlığını değerlendirme fırsatı bulduğunuzu umuyoruz. Bir sonraki ziyaretinizde size daha iyi bir deneyim sunma arzumuzla, Roman Krüger, General Manager

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