ノボテル スイート ウィーン シティ ドナウ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,670 件のレビュー

ノボテル スイート ウィーン シティ ドナウ - Image 1
ノボテル スイート ウィーン シティ ドナウ - Image 2
ノボテル スイート ウィーン シティ ドナウ - Image 3
ノボテル スイート ウィーン シティ ドナウ - Image 4

説明

ホテルのその他の情報

  • 広々としたスイートルーム(30 m²)

  • 緑豊かな環境を見渡せる静かなテラスでの朝食

  • ご両親と同室にご滞在の16歳までのお子様は、宿泊料金が無料となります

  • 地下鉄で市街中心部までアクセスすれば、プラーターまでも徒歩圏内

  • グルメ食料品店、年中無休のバー

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

ノボテル スイート ウィーン シティ ドナウ

Radingerstrasse 2
1020 ウィーン
オーストリア

GPS:48.224321, 16.398868

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

BAR

ソファにゆったりと腰かければ、心が解き放たれ、5 大陸を旅しているような気分になるでしょう。お好みに合わせて自由にお選びいただける 65 種類以上の豊富なドリンクセレクションは、お客様の旅行記に華を添えます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,670 件のレビュー

トリップアドバイザーの評価  4.0/5  2,161 件のレビュー

お客さまの声 1.0/5

匿名 ファミリー - 確認済みレビュー すべて

お客様、 この度は、当ホテルにご宿泊いただき、ご感想をお寄せいただき誠にありがとうございます。 スタッフの対応が、お客様にご不快な思いをお掛けしてしまいましたこと心よりお詫び申し上げます。今後このようなことがないよう、全スタッフの接客対応の向上に努めてまいります。また、トイレの臭いと清潔さに関しましても、重ねてお詫び申し上げるとともに、清掃スタッフによる客室チェックを徹底し、再発防止に努めてまいります。 当ホテルは、全室広さ 30m2のスイートに、個別に調整できるエアコン、24 時間対応のフロントデスク、ご家族連れに最適な簡易キッチン付きのジュニア スイートなど、お客様のご滞在がより快適なものとなるよう工夫を凝らしております。お客様にも私たち設備やサービスを一つでもお楽しみいただけたことを願っております。 またのお越しを心よりお待ちしております。 Markus Koller, Cluster General Manager

Good location with expensive garage option and below the regular Novotel standard.

トリップアドバイザーの評価 3.0/5

Barteek_m トリップアドバイザー認証口コミ

Dear Guest, Thank you for sharing your experience with us. We are pleased that you appreciated our convenient location, situated just a short underground ride from the heart of Vienna, allowing easy access to the city's attractions. However, we understand your concerns regarding the cost of the parking facility. While we strive to provide convenient parking options, we recognize that the pricing may not meet every guest's expectations. Moreover, we regret to hear that the cleanliness in shared areas fell short of our usual standards; this is certainly not reflective of our commitment to maintaining a pleasant environment. We also acknowledge that the layout of the bathroom in your suite may not have met your expectations. Our suites are designed to offer comfort, but we appreciate your feedback regarding the design choices. Additionally, we apologize if the selection of welcome drinks did not cater to your preferences. We aim to provide a variety of refreshments, and your comments will help us enhance this offering in the future. Finally, we are glad to know that you found our breakfast satisfactory. We continuously review our breakfast selections to ensure we meet the diverse tastes of our guests. We hope that you will allow us the opportunity to welcome you back for a more enjoyable stay. Best regards, Markus Koller, Cluster General Manager

Modern hotel not far from the center of Vienna

トリップアドバイザーの評価 5.0/5

SERGE K ファミリー - トリップアドバイザー認証口コミ

Dear Serge, We are grateful for this kind review about your recent stay. We truly appreciate your kind words regarding your stay at Novotel Suites Wien City Donau. We are thrilled that you enjoyed the spacious suites with Kitchenettes, which are designed for comfort and convenience, catering to both families and business travellers alike. It is also wonderful to hear that our varied breakfast options added to your positive experience. Our team takes great pride in delivering exceptional service, and we are pleased that you felt well taken care of during your time with us. Rest assured that your commendations will be shared with the entire team, who will be delighted to know they made your stay memorable. It would be a pleasure to welcome you again. Season's greetings, Markus Koller, Cluster General Manager

Great location , room and service.

トリップアドバイザーの評価 5.0/5

jasond435 ファミリー - トリップアドバイザー認証口コミ

Dear Jason, Thank you for such a positive review. We are thrilled to hear that you had such a fantastic experience with us. It's wonderful that you appreciated the spaciousness of our suites, which are designed to provide ample comfort for our guests. We're also pleased that you found the in-room amenities, such as the fridge, table, and microwave, convenient for your needs. Our location, just minutes away from a well-stocked supermarket, allows guests like yourself to easily prepare breakfast in the comfort of their room. We're glad you enjoyed this option. Moreover, it's great to know that our staff was able to quickly resolve the initial issue with the fridge, as we always strive to provide prompt and efficient service. We're delighted that you found our team to be friendly and helpful throughout your stay. Lastly, we're happy that you appreciated our generous 12 PM checkout time, which we offer to ensure our guests have a relaxed end to their stay. We look forward to the pleasure of welcoming you back on your next visit. Season's greetings, Markus Koller, Cluster General Manager

Never go back to Novotel suites Wein city

トリップアドバイザーの評価 2.0/5

kohj431 ファミリー - トリップアドバイザー認証口コミ

Dear Guest, Thank you for taking the time to share your concerns with us. We are deeply concerned to read about the issues you encountered during your stay at our hotel. Cleanliness and comfort are top priorities for us, and it is clear that we fell short in your case. We sincerely apologize for the discomfort this caused you and want to assure you that we will be addressing this with our housekeeping team to ensure that our high standards are upheld consistently. In addition, we understand the importance of feeling safe and having a restful night's sleep, and we regret that we did not provide that for you. While our bathrooms are designed to meet a variety of needs, we apologize if they did not meet your specific requirements and for any inconvenience this may have caused. Finally, we recognize that the environment of our hotel is a crucial aspect of your stay. We strive to offer a peaceful and convenient stay, and while we are only a 10 minute ride from the city centre and all its attractions, we are sorry to hear that our location did not enhance your experience with us. We hope that you will consider giving us another opportunity to prove the high standards of hospitality we are known for. Kind regards, Markus Koller, Cluster General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,764 件のレビュー 8.5/10 客室
  • 1,116 件のレビュー 7.8/10 サービス
  • 32 件のレビュー 7.4/10 インターネット
  • 1,124 件のレビュー 8.7/10 快適さ
  • 841 件のレビュー 7.4/10 朝食
  • 760 件のレビュー 7.9/10 清潔さ
  • 300 件のレビュー 5.2/10 お値打ち度

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