ノボテル スイート ウィーン シティ ドナウ 4 つ星

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Radingerstrasse 2, 1020 ウィーン, オーストリア

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ホテルのその他の情報

  • 広々としたスイートルーム（30 m²）

  • 緑豊かな環境を見渡せる静かなテラスでの朝食

  • ご両親と同室にご滞在の16歳までのお子様は、宿泊料金が無料となります

  • 地下鉄で市街中心部までアクセスすれば、プラーターまでも徒歩圏内

  • グルメ食料品店、年中無休のバー

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ホテル所在地

ノボテル スイート ウィーン シティ ドナウ

Radingerstrasse 2
1020 ウィーン
オーストリア

GPS:48.224321, 16.398868

電話番号
ファックス +43 1 24588188

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

BAR

ソファにゆったりと腰かければ、心が解き放たれ、5 大陸を旅しているような気分になるでしょう。お好みに合わせて自由にお選びいただける 65 種類以上の豊富なドリンクセレクションは、お客様の旅行記に華を添えます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,379 件のレビュー

トリップアドバイザーの評価  4.0/5  2,144 件のレビュー

2023エクセレンス認証

Spacious modern rooms but underwhelming staff and food

トリップアドバイザーの評価 3.0/5

SK1212000 ビジネス - トリップアドバイザー認証口コミ

flabbergasted by this place and doubt i will ever return. First, just as i arrived all the elevators went out of commission and assigned a room on the 7th floor. No proper update provided on when they would be fixed and went from in the next hour to later that night to now it’s next week! LOL. Happy to get some more daily steps in but the apathy from the staff is frustrating. No effort made to accommodate guests in any way. And really? a supposed 4 star hotel in the center of vienna with 9 floors can’t have a working elevator for more than a week? Looks like they also had a cable and phone outage (or may be i am the only one that flagged, i don’t know) and when i mentioned to the front desk twice, they didn’t know why or do anything about it 🤷‍♂️ But front desk agent offered free breakfast for the last three days of my stay when i mentioned things were still not working the following day. The phone still doesn’t work and also no instructions anywhere on how to reach the front desk or any other part of the hotel. Next, quite the underwhelming breakfast. fairly small selection which is fine but stale croissants and rolls are certianly a let down when visiting Austria :( Lastly, is it normal for a 4 star international hotel chain in Vienna to have just BBC news as the only english speaking TV channel available but 8 Arabic channels across news, sports, entertainment?

Dear Guest, Thank you for taking the time to share your candid feedback. We are pleased to hear that you found our rooms to be spacious and modern, as we strive to provide comfortable accommodations for all our guests. However, we regret to hear of the challenges you encountered. Please rest assured that such incidents are rare and we always aim to resolve any issues as swiftly as possible. Concerning the breakfast offerings, we take your comments seriously and will revisit our selection to ensure a variety of fresh options that reflect the high standards we aim to uphold. The well-being and satisfaction of our guests are our top priorities, and we apologize for any inconvenience you may have experienced. We are committed to providing our guests with the highest level of service and will take your feedback into account as we continuously seek to improve. We would like to welcome you back for an improved visit in the future. Best regards, Markus Koller, Cluster General Manager

Location couldn’t be better. Great rooms

トリップアドバイザーの評価 5.0/5

FilipposCy ファミリー - トリップアドバイザー認証口コミ

Location couldn’t be better. It was near the metro station on the red line, with an amazing connection to all important sites in the centre and beyond. Rooms were very comfortable and clean when we first walked in, but during our 5 days stay the in between cleaning was not the best.

Dear Filippos, Thank you for taking the time to share your experience with us. It is delightful to hear that you found our location to be ideal and our rooms both comfortable and clean upon your arrival. Our proximity to the metro station is indeed one of the aspects our guests find most convenient for exploring the city. We regret to hear that our housekeeping services did not meet your expectations throughout your stay. While we ensure daily housekeeping, we will take your comments into account as we continually strive to meet our guests' needs and expectations. Thank you for choosing Novotel Suites Wien City Donau for your visit to Vienna. Your comfort and satisfaction are our top priorities, and we cherish the opportunity to provide a memorable experience. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

Great place and excellent hospitality

トリップアドバイザーの評価 5.0/5

Rajeevkeswani トリップアドバイザー認証口コミ

Excellent place to stay with family in Vienna. U1 just a stroll away, spacious suites with an elegant kitchenette which is a big plus when travelling with family. Very courteous and polite staff, impeccable housekeeping, quiet neighbourhood, spar and Billa right across, and much more. I have booked for six nights and this is my third day at this property. Would surely stay here for my next visit and strongly recommend to all family travellers.

Dear Guest, Thank you for this review of your recent stay. It is wonderful to learn that you found our place excellent for a family stay and that the proximity to the U1 metro added convenience to your visit. We're glad that the spaciousness of our suites, along with the well-appointed kitchenette, met your travel needs effectively. Our team takes great pride in delivering outstanding service, and your acknowledgment of their courteous and polite demeanor is much appreciated. We also strive to maintain a high standard of cleanliness, so your praise of our housekeeping team is especially gratifying. Guests often tell us how much they value the serene atmosphere of our neighborhood, as well as the nearby shopping options like Spar and Billa, and it's pleasing to hear that these aspects contributed positively to your experience. Your strong recommendation to other family travelers is the best compliment we could hope for. At Novotel Suites Wien City Donau, guest satisfaction is our utmost priority, and knowing you're considering us for future stays reinforces our commitment to excellence. We look forward to welcoming you back. Kind regards, Markus Koller, Cluster General Manager

AVOID THIS HOTEL AT ALL COSTS

トリップアドバイザーの評価 1.0/5

Shashank G トリップアドバイザー認証口コミ

AVOID THIS HOTEL AT ALL COSTS: A Dantean Inferno Disguised as Hospitality If you're looking for a relaxing getaway, look elsewhere. This hotel is a nightmare disguised as a hospitality establishment. My stay was a masterclass in misery, thanks to a broken air conditioner and a front desk staff with the warmth of a glacier. Room of Fire: The advertised "climate-controlled comfort" was a cruel joke. The in-room thermostat was a decorative relic, with no effect on the temperature. I spent the night sweating like a gladiator in a sauna, tossing between thin sheets and a lumpy pillow. Complaining to the front desk was like talking to a brick wall. Their response was to open the window which was so unsafe. A Final Word: Unless you enjoy resembling a shriveled prune or relish being treated with the respect of a houseplant, avoid this hotel like the plague. There are better places to spend your hard-earned money (and sweat it all out). Rating: 0 out of 5 stars. Would rather sleep in a cardboard box. P.S. If you're the manager reading this, a word of advice: Train your staff and fix your air conditioners. Discomfort and apathy are a terrible combination for a hotel.

Dear Shashank, Thank you for the time taken to share your feedback with us. We are truly disheartened to hear that we are obviously not according to your personal taste and expectations. Our aim is to provide a comfortable and enjoyable experience for all our guests, and it saddens us to learn that we are unable to do so in your case. Regarding the climate control in your suite, we regret to hear that the air conditioning did not function due to reasons beyond our influence. While our team is trained to perform well in various fields, I am afraid that being a HVAC engineer is none of them. Unfortunately a technical breakdown can occur even all possible preventive maintenances and regular checks on the system are done and well documented. In such exceptional cases we do depend on the help of external experts in charge of the system. I am sure you do understand that they are doing their utmost to address the situation asap - yet an immediate fix is not always possible. If you could share a bit more details about your concerns about the safety of our windows which can be tilted instead of fully opened, I would be deeply grateful. We take all feedback seriously and continuously strive to improve our services. We value your comments as they assist us in our ongoing efforts to enhance our guest's experience. Our dedicated team is always on hand to assist our guests and ensure their comfort, and we apologize if we fell short of demonstrating this during your visit. I do hope that you will find some alternative accommodation to better fit your expectations in the future. Kind regards, Markus Koller, Cluster General Manager

Novotel Suites Wien City Donau honest review

トリップアドバイザーの評価 5.0/5

Vlad H トリップアドバイザー認証口コミ

I started going there since last year and I go there 2 times per year. The hotel is alright, nothing too special. Last year I stayed in a smaller room but this year I stayed in a bigger room. In the bigger room there were 2 beds, 1 toilet and 1 bathroom. There was a bathtub and a shower. There was also a big mirror in the bathroom. The bathroom had some unusual doors but it was alright. There was a mini vault in the room as well. We had a big table with 4 chairs. We had 8 outlets which was very good because we had 2 laptops, 3 iPads and 4 phones. The area was very nice, you could get fast to the metro station. The breakfast was very good though it could had more stuff and more desserts since it only had one. It had some good juices but my favourite one was the Sour Cherry one. They were prepared and ready for anything. You had a phone in the room and you could get to the bathroom easily at night. I loved it and whenever I go in Vienna this is the first hotel I think of going. It has some good prices as well.

Dear Guest, Thanks for this review of your stay. We're thrilled to hear you found our location convenient for accessing the metro station and that our breakfast selection, particularly the Sour Cherry juice, was to your liking. It's also great to know that the ample outlets in our suites met your technological needs. We appreciate your feedback on our breakfast variety and will certainly consider your comments as we strive to enhance our offerings. While our rooms are designed to provide comfort and security, we regret if any aspect did not meet your expectations. Please be assured that our team is dedicated to providing a high standard of service and accommodation. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

との提携 TripAdvisor

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ウィーンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。