イビスウィーンメッセ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,107 件のレビュー

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イビスウィーンメッセ - Image 1
イビスウィーンメッセ - Image 2
イビスウィーンメッセ - Image 3
イビスウィーンメッセ - Image 4
Lassallestrasse 7a, 1020 ウィーン, オーストリア

説明

ホテルのその他の情報

  • 市街中心部に位置しています

  • 空港へは直通でわずか 400 mです

  • 近くにある多くの観光スポット

  • メッセ ウィーンとオーストリア センター ウィーンのカンファレンス センターに近接

  • 無料 Wi-Fi

当ホテルの客室

ホテル所在地

イビスウィーンメッセ

Lassallestrasse 7a
1020 ウィーン
オーストリア

GPS:48.222141, 16.397822

電話番号
ファックス +43 1 21770556

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

BAR

お飲み物、軽食、ホットドリンク、おいしいお料理を終日お召し上がりいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,107 件のレビュー

トリップアドバイザーの評価  4.0/5  1,552 件のレビュー

Overall bad

トリップアドバイザーの評価 2.0/5

DdavideS Couples - トリップアドバイザー認証口コミ

If you looked at my profile you’d see how unlikely I am to leave a bad review. This hotel we picked it coz of the competitive price and obviously we did not come with high expectations. However, it seemed as if no one wants to work there. Check in was awful as I attempted to practice some German and the receptionist was nothing but sassy and so not smiley. You often see them sitting in the back office and they don’t have any reflex to stand up coming at you. Check out was (not) handled by another girl who stayed sitting with her glittered AirPods on (?!). You guys cold coz of the temperature or were you raised this way? The only exception was a blond lady who actually had a good smile! Also the metro isn’t far so that was practical. Otherwise it can easily be downgraded to 1 star. The building was not aesthetically cute but the issue stays in how

Dear Guest, Thank you very much for taking the time to share your experience with us. We are truly sorry that your stay did not meet your expectations, especially regarding the service you received from our team. Providing friendly and attentive service is one of our top priorities, and we are disappointed to learn that this was not reflected during your check-in and check-out experience. Please rest assured that we will address this internally to ensure better service in the future. We are glad to hear that you appreciated our convenient location near the metro and that one of our team members left a positive impression on you. Your feedback motivates us to improve and provide a more welcoming experience for all our guests. We hope you will give us another chance in the future to demonstrate the quality and service we strive to provide. Please feel free to reach out to us directly if there is anything we can assist you with. Sincerely, Gerhard Tuschetschläger General Manager

快適なチェックイン

お客さまの声 4.0/5

匿名 ビジネス - 確認済みレビュー すべて

1時間アーリーチェックインさせてくれてありがとう！助かりました。

Dear guest, Thank you for your kind words regarding your early check-in experience. We are delighted to know that it contributed positively to your stay. We hope to welcome you back soon for another enjoyable visit. Sincerely, Gerhard Tuschetschläger General Manager

Good for a short stay.

トリップアドバイザーの評価 3.0/5

Ericwien ビジネス - トリップアドバイザー認証口コミ

It's an ok hotel. Not top notch, but surely a place you can stay at for a few nights. Easy connection to Vienna centre, by foot or public transport. Friendly and helpful staff. The rooms are fairly clean, some maintenance and inspection should be done though. The bed is very good and made me want to stay on it for longer. There is a ground floor terrace where you can have a drink and listen to and see the business of the streets. Room was adequate for me.

Dear Guest, thank you for sharing your feedback with us. We are glad to hear that you found our hotel suitable for a short stay and appreciated the convenient location with easy access to Vienna center. Your kind words about our friendly and helpful staff are truly appreciated. We have noted your comments regarding the maintenance and inspection of the rooms, and we will address this internally to ensure a higher standard. It's great to know that you enjoyed the comfortable bed in your room. We hope to welcome you back for an even better experience in the future. Sincerely, Gerhard Tuschetschläger General Manager

好立地

お客さまの声 4.5/5

Kn ファミリー - 確認済みレビュー すべて

総じて快適でしたが、かなり暑い日程だったので、やはりお部屋に冷蔵庫が欲しかった。

Dear guest, Thank you for your positive review. We appreciate your feedback regarding the need for a refrigerator in the room during hot days. Your comfort is important to us, and we will consider your suggestion. Sincerely, Gerhard Tuschetschläger General Manager

Bad sleep

トリップアドバイザーの評価 2.0/5

Joshua T トリップアドバイザー認証口コミ

I stayed in 4 hotels in 4 days and this was by far the worst sleep I had. In the bathroom, hidden behind a panel, were huge ventilation pipes which made a loud noise constantly (not the air con for my room or extractor fan for the bathroom, they seemed to be circulating air to elsewhere in the hotel). I found it almost impossible to sleep with the noise. I also find it ridiculous in 2024 when hotels still don’t have plug sockets near the bed to charge phones. The hotel is a short walk from Prater amusement park and its iconic ferris wheel, which was visible from my window. It’s also close to the Vorgartenstraße u-bahn station for easy access to other parts of the city. Next door is the Ibis Budget Hotel which I made the mistake of trying to check-in at!

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the noise from the ventilation pipes. We understand how crucial a good night's sleep is, and we regret that we fell short in providing you with a peaceful environment. Regarding the lack of plug sockets near the bed, we appreciate your input and will take it into consideration for future improvements. We are glad to hear that you found the hotel's location convenient for accessing key attractions in the city. Please accept our apologies for any confusion with the neighboring hotel. We truly value your feedback as it helps us to enhance the guest experience. Sincerely, Gerhard Tuschetschläger General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 828 件のレビュー 9.2/10 ロケーション
  • 937 件のレビュー 5.6/10 客室
  • 591 件のレビュー 7.3/10 サービス
  • 34 件のレビュー 5.5/10 インターネット
  • 474 件のレビュー 7.8/10 朝食
  • 457 件のレビュー 5.1/10 快適さ
  • 452 件のレビュー 6.7/10 清潔さ
  • 243 件のレビュー 5.8/10 お値打ち度

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