ibis Warszawa Stare Miasto (Old Town) 3 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 2.279 comentários

ul. Muranowska 2, 00-209 WARSAW, Polônia

Extras do hotel

  • Situado no centro

  • Atrações turísticas nas proximidades

  • Quartos premium após renovação

  • Estacionamento subterrâneo

  • Paragem de elétrico e autocarro perto do hotel

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

ibis Warszawa Stare Miasto (Old Town)

ul. Muranowska 2
00-209 WARSAW
Polônia

GPS:52.253738, 20.998718

Telefone +48 22 310 10 00

Fax +48 22 310 10 10

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

IBIS KITCHEN

Prove os nossos i-burgers disponíveis em várias edições ou pratos clássicos da cozinha polaca e internacional. O nosso chef Pawel Piotrowski certificar-se-á de que o menu tem pratos para todos os gostos!

As nossas opções de alojamento

Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar

Take advantage of our Flight + Hotel offers

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Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Saber mais

Classificação ALL  4.5/5  2.279 comentários

Classificação do TripAdvisor  4.0/5  2.158 comentários

Fails on the most basic purpose of a hotel - a good night's sleep

Nota Tripadvisor 1.0/5

180StephenB Negócios - Avaliação com certificação TripAdvisor

Really basic room, no wardrobe, just a clothes rack. Woudl be impossible to work in the room, no desk space and the only electric socket difficult to find. But worst was the bed, hard and unforgiving, with flat pillows. No real sleep for 2 nights. Breakfast very basic.

Dear Stephen Thank you for your feedback. We are sorry for inconveniences. We hope you will visit us in the future. Yours sincerely Hotel IBIS Team

Great location

Nota Tripadvisor 5.0/5

Malwina42 Solo travel - Avaliação com certificação TripAdvisor

The best location for visiting old town and make shopping in Westfield. Nice staff. Breakfast is full of choices as for this price. Hope to have possibility to visit this place next time. Thank you 😊

Dear Malwina Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

Good localization, but small rooms and lack of transparency in their hotel fares

Nota Tripadvisor 2.0/5

karenabe08 Avaliação com certificação TripAdvisor

Localization indeed is good. It is near a subway station, and it is within a walking distance from Old Town. I was with my two children (4 and 1 year old) and we visited Old Town by foot. The bed is comfortable and shower is ok too. But the room is too small for four people. And I booked a family room that was supposed to fit 4 people. There was a regular double bed and my daughter slept in the sofa bed but it was a single one. There is no way it could be used for two people! And we asked for a crib for the baby. We had to keep moving it through the bedroom during the day so we could go from the wardrobe to the bathroom. But the worst is that when you look for a room in Accor's website, they only show breakfast included fares. And I did want to have breakfast included. So I booked one room. But then when we went to the breakfast area, I was told that my reservation was a breakfast non included one. Long story short, I was not able to solve my problem neither at the hotel, nor through their customer service channel. They simply act as it was my own and complete fault, without further attention and review from their side. It is as if they don't care. So if you decide to go, just double and triple check your reservation, as their fares are not clear. Transparency and customer care are clearly not their strong qualities.

Dear Karen Thank you for taking the time to tell us about your experience at the ibis Warsaw Old Town. We have carefully checked the confirmation of the booking you made on October, 10th. The reservation was made for 4 days without breakfast and you have just received that confirmation In addition, we would like to point out that we have both: breakfast and no breakfast offers on the Accor website. We hope you will visit our hotel in the future. Yours sincerely Hotel Management

Unprofessional and illegal - not allowed to keep my medicine in fridge

Nota Tripadvisor 1.0/5

EmilyB1575 Friends getaway - Avaliação com certificação TripAdvisor

I am unfortunately still staying in this hotel, but I have just been informed that I cannot keep my medicine refrigerated in the kitchen (and there are no fridges in the room) this therapy is very expensive and it has to be refrigerated if not it is dangerous for my health. I cannot even leave because I have already paid but this is dangerous and unacceptable not to mention illegal. Very shocked and disappointed.

Dear Emily Thank you for taking the time to tell us about your experience at the ibis Warsaw Old Town. We are sorry that your experience did not meet your expectations; please allow us to express our apologies. Medicinal products must be stored according to very strict protocol, in designated place, which must be equipped with special refrigerator and properly calibrated thermometers .Refrigerators in which we store food in the hotel kitchen cannot be used for other purposes. We are sorry that we were unable to offer any solution. Ibis hotels as eco brand do not offer refrigerators in the room equipment. If you travel with medicines, we recommend midscale Accor brands (Mercure, Novotel), which rooms are in most of the cases equipped with refrigerators or minibar (it’ s good to check with the hotel directly or on all.accor.com website before making a reservation). Yours sincerely Hotel Management

ibis Warszawa Stare Miasto - Old Town

Nota Tripadvisor 5.0/5

JarekUr Famílias - Avaliação com certificação TripAdvisor

Amazing hotel and staff. We have came back after covid. Last time we were in February 2019. And honest to say it's even better than it was. Reception very helpful. Room has been cleaned every day. We got an extra towel for our 6 years old daughter. Breakfast are really good. There are a lot of fresh products even for kids. Bar is nice, staff is very polite and helpful. You can spend there nice time after all fay of city sightseeing. During check out we forgot our daughter's toy. I came back and it was waiting for me on the reception. This is amazing how they treat theirs guest. Also we needed to put medicaments in the fridge and we got it within an hour after check in. This is great example how hotel should be managed.

Dear Jarek Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.348 comentários 8.3/10 Localização
  • 1.323 comentários 6.6/10 Quarto
  • 1.253 comentários 9.3/10 Serviço
  • 45 comentários 8.6/10 Internet
  • 1.053 comentários 9.1/10 Pequeno-almoço
  • 499 comentários 8.1/10 Limpeza

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