Mercure Warszawa Centrum 4 estrelas

Nota clientes Avis 4.5/5 10.607 comentários

Hotel aprovado por ALLSAFE

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Quarto 1

Número de pessoas
Idade das crianças

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Accor Live Limitless

Grátis: torne-se membro

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Mercure Warszawa Centrum
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+ 23 Serviços

Extras do hotel

  • Centro da cidade perto do Palácio da Cultura e da Ciência e Zlote Tarasy.

  • Nas proximidades dos principais centros de transporte: estação ferroviária, metro e outros.

  • Vantagem 3

  • 13 salas de reuniões com possibilidade de disposição flexível.

  • Estacionamento do hotel para os hóspedes.

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidosServiços a pagar
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardioServiços a pagar
  • Lavandaria
  • Lojas/shopping
  • Porteiro/Carregador
Catering
  • Pequeno-almoçoServiços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Sala de ginástica
  • Bem-estar
Serviços empresariais
  • 13 Sala(s) de reunião
  • Área de Internet (Macintosh)
  • Business center self-service
  • Servicio disponible fotocopia/impresión

Localização do hotel

Mercure Warszawa Centrum

48/54 Zlota Street
00-120 varsóvia
poland

Tel: +48226973999

Fax: (+48)22/6973899

Check-in desde as 14h00

Check-out até às 12h00

  • CITY BUS :  175 DWORZEC CENTR

  • BY SUBWAY :  METRO CENTRUM

  • BY TRAM :  16/17/33/24/10 DWORZEC CENTR

  • De avião

    F CHOPIN INTL AIRP A 9 km / 5,59 milhas

  • De comboio

    CENTRAL A 0,9 km / 0,56 milhas

GPS:52.23095, 21.00123

As nossas opções de alojamento

Quarto Superior com 1 cama de tamanho Queen grande

  • Número máx. de pessoas: 4
  • Superfície: Desde 22 / 237 sq ft
  • Vistas: Lado da cidade *

* Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • TV por satélite/cabo a cores
  • secretária(...)

Quarto Superior com 2 camas individuais

  • Número máx. de pessoas: 4
  • Superfície: Desde 22 / 237 sq ft
  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • TV por satélite/cabo a cores
  • secretária(...)

Quarto Clássico com 1 cama grande

  • Número máx. de pessoas: 4
  • Superfície: Desde 22 / 237 sq ft
  • Vistas: Lado da cidade *

* Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quarto Clássico com 2 camas de solteiro

  • Número máx. de pessoas: 4
  • Superfície: Desde 22 / 237 sq ft
  • Vistas: Lado da cidade *

* Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quarto Clássico com 1 cama de solteiro

  • Número máx. de pessoas: 1
  • Superfície: Desde 22 / 237 sq ft
  • Vistas: Lado da cidade *

* Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Um apartamento com 1 cama dupla para 1 ou 2 pessoas e um sofá

  • Número máx. de pessoas: 5
  • Superfície: Desde 41 / 441 sq ft
  • Vistas: Lado da cidade *

* Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Água mineral grátis no quarto
  • TV por satélite/cabo a cores
  • Telefone com ligação direta
Quartos

Os nossos restaurantes e bares

WINESTONE

Tipo de cozinha: Internacional

Culinária internacional e local, como vários pratos à la carte. Cardápio variado e da estação. Ideal para almoço de negócios. Aberto diariamente.

Menu (PDF)

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

WINESTONE

Foto não contratual

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 13

  • Tamanho máximo: 189

  • Capacidade máxima: 150 pessoas

  • Capacidade máxima para banquetes: 115 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Mercure Warszawa Centrum

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.5/5

10.607 comentários

tripadvisor

Classificação do TripAdvisor 4.5/5

2.670 comentários

2020 Certificado de Excelência do TripAdvisor
Certificado de excelência 2020

Low average but not expensive and good location

Nota Tripadvisor 3.0/5

stf153 Business - 28/02/2021 Avaliação com certificação TripAdvisor

Cleanliness is very bad. They don’t clean the room before your check out, apparently due to covid rules, but this is not acceptable. They don’t change the coffee mugs, don’t clean the bathroom, the ground etc. Very surprising. Service is not very good, bad English. Excellent location! In front of shopping mall entrance.

Dear stf153, Thank you for choosing our Mercure Warszawa Centrum for your stay in Warsaw and for taking time to share your thoughts on TripAdvisor. We regret to learn that your stay did not fully meet your expectations, please allow me to express my sincerest apologies. Your feedback enable us to target problem areas and take necessary actions to improve service quality. Nevertheless, I do hope we will have a pleasure to welcome you back to Mercure Warszawa Centrum and have opportunity to show you the service our hotel is known for. Regards, Nina Vynnyk

My stay at the Mercure Warsaw Centrum

Nota Tripadvisor 5.0/5

miroslawp505 Business - 25/11/2020 Avaliação com certificação TripAdvisor

This is one of my favorite Accor hotels in Warsaw. The location is great, just near the main train station and a huge shopping mall, which is unfortunately mostly closed now because of the COVID situation. The hotel is really nice, the staff are very helpful and the food is great, which is important because restaurants outside hotels are closed now. It was kind of sad to see this hotel so desolate because of the pandemic....

Dear miroslawp505, We very much appreciate your comments regarding your stay at the Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ewelina Królik Rooms Division Manager

Excellent!

Nota Tripadvisor 5.0/5

fg491 14/09/2020 Avaliação com certificação TripAdvisor

Excellent response for reservation, well received at check in, treated with upgrade. Strategic location. Excellent room. Breakfast was attentively served. I was treated with care at check out. I shall return!

Dear Guest, Thank you for your feedback regarding your stay at Mercure Warszawa Centrum. We are happy to read that you spent there an enjoyable time and appreciate location and also other advantages. We are looking forward to your next stay. Best regards, Justyna Urbańska

Good comfortable stay

Nota Tripadvisor 4.0/5

Susann A Business - 14/03/2020 Avaliação com certificação TripAdvisor

The room was clean and comfortable. Breakfast used to be better before....no yoghurts nor nuts and practically always the same items. Take-away breakfast was also a bit basic. Very convenient location and helpful, nice reception staff.

Dear Mrs. Susann A., Thank you for generous feedback posted on Tripadvisor.com regarding your stay at Mercure Warszawa Centrum hotel. I am glad to note that your stay was great. I truly hope we will have the pleasure of seeing you back soon. Best regards, Justyna Urbańska

perfect for business travel

Nota Tripadvisor 5.0/5

LoFu30167 Business - 06/03/2020 Avaliação com certificação TripAdvisor

The Mercure Warszawa Centrum is located in the middle of the City with short distances to many attractive Locations. The People at the reception as well as in the Restaurant are friendly and helpful. This is a perfect hotel for business and private trips.

Dear LoFu30167, Thank you very much for taking the time to write this review. We are delighted to read your comments and very glad that you have enjoyed your stay with us. Looking forward to welcoming you back in the future. Best regards, Justyna Urbańska

Very nice hotel in very good location

Nota Tripadvisor 4.0/5

bokato2018 Business - 29/02/2020 Avaliação com certificação TripAdvisor

As usual check in process was very fast and efficient . Hotel has excellent location this is way i am staying there when in Warsaw .Rooms on the 5 floor have coffee machine which is very nice to start the day with fresh coffee .

Dear Bokato2018, Thank you for your feedback regarding your stay at Mercure Warszawa Centrum. We are happy to read that you spent there an enjoyable time and appreciate location and also other advantages. We are looking forward to your next stay. Best regards, Justyna Urbańska

Excelente estadia em Varsóvia

Nota clientes Avis 5.0/5

Wellington Famílias - 25/02/2020 Comentários confirmados de ALL

O Hotel Mercure Varsávia tem uma excelente localização. Os funcionários são atenciosos e cordiais. O quarto limpo, bem equipado e funcional. O café da manhã com muitas variedades e saboroso. Tudo isso somado nos garantiu uma excelente estadia em Varsóvia.

Dear Mr. Francisco Wellington F., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justyna Urbańska Guest Experience Manager

Tudo muito bommuito positiva

Nota clientes Avis 5.0/5

Alexandra F. Casais - 22/02/2020 Comentários confirmados de ALL

Muito positiva. Limpeza simpatia otimo pequeno almoço

Dear Mrs. F., Thank you so much for your fantastic rating. It's always a pleasure to receive such positive mark. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justyna Urbańska Guest Experience Manager

Mercure Warszawa Centrum

Nota Tripadvisor 5.0/5

sergeysJ135FC 05/02/2020 Avaliação com certificação TripAdvisor

I have never seen such high level of services in Mercure hotels all over Europe. Breakfast is fantastic even better than Sofitel or other five stars hotels pf Accor group.! Everything was excellent. I enjoyed my stay in this hotel.

Dear Mr. Segeys, Thank you for your feedback regarding your stay at Mercure Warszawa Centrum. We are happy to read that you spent there an enjoyable time and appreciate high level of services and also other advantages. We are looking forward to your next stay. Best regards, Justyna Urbańska

Limpeza

Nota clientes Avis 3.0/5

Diego Negócios - 26/01/2020 Comentários confirmados de ALL

Quarto demorou à ser limpo e o box inundava todo dia.

Dear Diego B., Thank you for taking the time to tell us about your experience at the Hotel Mercure Warszawa Centrum. I am sorry that your experience did not meet your expectations regarding cleanliness of the bathroom and the quality of breakfast; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I assure you that I have forwarded your comments to the Housekeeping Manager and F&B Manager to prevent such situations in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justyna Urbańska Guest Experience Manager

Great Mercure

Nota Tripadvisor 5.0/5

doritn640 Family - 20/01/2020 Avaliação com certificação TripAdvisor

Hi, It's my 7th time at Mercure Centrum Warsaw As usual, great hotel, location, polite staff, breakfast. Warmly recommended I also checked them in Germany in Berlin-Novotel and Frankfurt-mercure were excellent.

Dear Doritn640, Thank you for sharing your opinion about Mercure Warszawa Centrum. We are glad that you chose again our hotel. We are very happy to read your comments and to learn that you already plan your next stay with us. We also do appreciate your valuable feedback. Looking forward to receiving your reservation. Best regards, Justyna Urbańska

Gym

Nota Tripadvisor 5.0/5

scroupulous Business - 19/01/2020 Avaliação com certificação TripAdvisor

Generally everything ok. However, at least one more treadmill machine is urgently needed in the gym. There are queues at every morning to the only one which is already overused. Hotel management have been already informed several times of the requirement.

Dear Guest, Thank you for your feedback regarding your stay at Mercure Warszawa Centrum. We are glad to read that you had a nice stay. We are also grateful for your remarks and suggestions regarding gym. We hope you will visit us soon. Best regards, Justyna Urbańska

Xmas & new year trip

Nota Tripadvisor 5.0/5

ahmadsE380XQ Couples - 09/01/2020 Avaliação com certificação TripAdvisor

It was very nice stay, hotel is clean, neat, comfy, location is perfect, centrum 5 min walk, mall direct beside hotel, central station 2 min by walk, spa is nice just need to be separate from gym bcoz kids are accessing it. Rather than that its 10/10

Dear AhmadsE380XQ, Thank you for taking the time to share with us your opinion about Mercure Warszawa Centrum. We are happy that you highly rated our hotel services. We are looking forward to your next visit. Sincerely yours, Justyna Urbańska

professional service and overall quality

Nota Tripadvisor 4.0/5

leszek155 Business - 06/01/2020 Avaliação com certificação TripAdvisor

However rooms were not ready on time during our arrival, the manager found himself well and did compensate our patient with extra restaurant discount. Rooms clean but needs new furniture, the apartment room 247 - the most.

Dear Leszek155, We very much appreciate your opinion regarding your stay at the Mercure Warszawa Centrum. It is always a pleasure to receive real feedback. I have just shared your comments, both positive and negative regarding the room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be fully satisfying. Sincerely yours, Justyna Urbańska

Beyond expatations

Nota Tripadvisor 5.0/5

idanbu1961 Friends getaway - 04/01/2020 Avaliação com certificação TripAdvisor

Highly Recomanded. Very good location.nice and kleen rooms.friendly and profesional stuff. Good breackfast. Shopping center across the street. Very convenient transportation inside the city and to the airport Will come again.

Dear Mr idanbu1961, Thank you for sharing your opinion about Mercure Warszawa Centrum. We are very happy to read your comments and to learn that you already plan your next stay with us. We also do appreciate your valuable feedback. Looking forward to receiving your reservation. Best regards, Nina Vynnyk

Nice, convenient & well located Hotel

Nota Tripadvisor 4.0/5

alcm64 Solo travel - 30/12/2019 Avaliação com certificação TripAdvisor

This Hotel is located near to Warsaw main train station with nice surroundings. One thing I noticed about Warsaw, despite that it is the capital city, can be consider the main business center & one of main tourist destination for Poland...is that they don't really speak English and DO NOT provide food menus in English. So its 3Ps practice here - Pick, Point & Pay ordering style......which is extremely odd because I was in Krakow & Wroclaw, they do speak & provide menus in English. But don't worry, staff in this Hotel can communicate in English.

Perfect spot in the city!

Nota Tripadvisor 4.0/5

Robert C Family - 11/12/2019 Avaliação com certificação TripAdvisor

We stayed in this hotel for a couple of nights when visiting Warsaw and it turned out to be a perfect starting point for each of our days spent in Warsaw. The hotel is located in the center of the city, right next to the Dworzec Centralny railway station and just a walking distance from the closest metro station and a taxi stop right outside of the hotel. The hotel is spacious, with newly redecorated rooms, nice restaurant and other amenities. In any case if you are not a fan of hotel food, there are plenty of restaurants around the hotel and in the vis-a-vis shopping mall. The hotel staff was very friendly and helpful during our stay. They respected our Gold status and offered us both an upgrade and free welcome drinks in the hotel restaurant. We did not try the breakfast service but I am sure it is at the same high level as all the other services in this hotel. Overall I do recommend this hotel to everyone, those travelling for business as well as those visiting Warsaw.

Nice place in central Warsaw with lovely staff

Nota Tripadvisor 4.0/5

frederic_taveau Business - 11/12/2019 Avaliação com certificação TripAdvisor

I can't really fault this hotel: the location was perfect for the train station and tube lines, the room was spacious and tastefully decorated. The staff was absolutely fantastic, you get top class service from reception (with special thanks to Carola who went out of her way to help us find a restaurant on St Nicholas Day when everything was fully booked!) to breakfast, even the cleaning staff and chambermaids were extremely polite and greeting you every day. I thought the bathroom could do with a little "refreshing", even though they don't seem very old and the insulation of walls between bathrooms is paper thin...I could hear the room next door unrolling their toilet paper! On the other hand, the range of toiletries and courtesy kits is great and the quality of the bed is top class. You have tea and coffee facilities in your room but if you are British, I advise you to bring your own tea bags because the brand used by the hotel is not to the English taste! You also need to buy your own milk although I am sure if I had asked they would have supplied me with fresh milk. All in all a very positive stay and really the staff get top marks! Thank you!

Great stay

Nota Tripadvisor 4.0/5

Tourist589379 Solo travel - 02/12/2019 Avaliação com certificação TripAdvisor

It was a great stay. Great check-in! Very comfortable bed & very good breakfast variety and service! One small remark concerning the check-out service.It was quite basic and it can be improved for sure as the guy seemed a little tired.

nice

Nota Tripadvisor 5.0/5

hanspeterstrube Couples - 28/11/2019 Avaliação com certificação TripAdvisor

The rooms are big and the bathroom is nice. The personal is very friendly and will help you if you ask. I just loved the sauna and fitness room. I did not have any breakfast , so i cannot comment on this.

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