Excellent location in the heart of the city near big shopping center.A huge selection for breakfast options .was very impressed. Reception staff provided us with useful information. Will definitely stay there again.

After many stays at another great Accor-chain hotel in Warsaw centrum, we decided to try Mercure Warszawa Centrum. The location of the hotel is great, just across the street is the Terasa Zloty shopping mall. Metro and train station are nearby - can't be more central. The atmosphere in the hotel is calm and relaxed - doesn't compare to the rush of the other, larger, hotel. The Winestone restaurant serves good food... not to mention the wine collection. The fitness area is in the basement. Practical, but nothing special. We have booked a superior room which was impeccably clean and had a pleasant decoration. If I had to criticize something, then I think the odorizers are too strong. Instead of a subtle scent, the perfume is quite intense - too intense in my opinion.

Ficamos hospedados com 2 filhos de 8 anos num quarto com duas camas de casal o que foi perfeito

I arrived on Monday 22.11.2021 for four nights and paid the accommodation on arrival. On Thursday I got contacted that my reservation was canceled on Wednesday afternoon to end then and was asked why am I still in the room. I did not cancel it. The hotel had also made a transaction on my credit card to reimburse two nights without any consent from my side. I was made the guilty one until they found out that it was their own mistake and a wrong room was canceled. I travel for work. This hotel has been my location in Warsaw for years. Since September this year this was my fifth week in the hotel and I had a reservation for the next trip too. Now after having repaid the two nights and not having received the reimbursement yet I can assure that this night will be my last one in this hotel. I already canceled the next reservation. I will also make sure that all my colleagues will hear of the humiliation at the reception and advise them to stay somewhere else. There is no reason to accept this kind of unacceptable treatment and unnecessary hassle. This really was not the service that I’m used to accept. Thank you and good bye !! Ps. Even your feedback system isn’t working 😂

I've been staying in this hotel multiple times and will do this in the future. The hotel is perfectly located, easy to reach from the airport, just next door from the railway station, yet calm. It is very well kept, clean an nice interior. The staff is more than friendly. Excellent breakfasts, lunches and dinners. A very good price to value. My top one while staying in Warsaw.