Hotel Novotel Warszawa Centrum 4 estrelas

A localização do hotel não poderia ser melhor, bastante central. O pequeno almoço é bom e variado com vista directa sobre o quotidiano da cidade. O cuidado nas regras de higiene/Covid 19. A simpatia e amabilidade dos hóspedes do Hotel., sempre prestáveis

Nice hotel in the centre. Very friendly and polite staff. Excellent breakfast, clean room. Would recommend to everyone. Parking place nearby. Quick checking and checkout. Child friendly. Quick elevators.

It was our 4th stay in Novotel Warszawa Centrum, but honestly speaking it was the worst experience. We have reserved Executive Double Room (room number 2312) and air conditioning was not working. Of course, you don't need to use A/C very often during winter season, but when temperature inside the room is more than +25 C, it was TOO HOT for both of us. It was not possible to sleep at night at all because of hot air. We have tried to open the window, then situation has got a little bit better, but with the open window there were no possibility to sleep because of the street noise. Another thing - we have left few things (clothes, for example swimming shorts in wardrobe) and tried to reach hotel and ask for a possibility to return them, but nobody responded. Actually even when we were in our room and tried to call several times to the reception, nobody is picking up the phone here. So we have lost few clothes without chances to return them.

Location is good. Not very near the Waszawa Centralna if you are carrying heavy luggage with you. Hotel is very crowded in the morning when everybody come to the breakfast restaurant at the same time. Difficult to find a seat if you are late. Breakfast is very good. Room is dated and unclean, esp the bath tub with stain on it, need to improve on it. The middle aged guy standing at the lobby asking all visitors what is the purpose of coming to the hotel shall be removed from this hotel. My wife and I were carrying luggage entering the hotel was stopped by him asking why we are here? This is ridiculous, of course we are checking in, otherwise why we come in? Do we look like thief or burglar?

I have allready answered and give. My view from this visit. It Was The first afgdr become platinum but everything Was wrong. Crditcardwronc owner, no breakfast, Only one bottle o water evev IF ikea have 2, no wlcome sign no fruit or cake. So i want to go back to gold it Was much more appricatef

this is my 3rd time at this hotel in the last year. the location is perfect. just on the main street, next to all cafe, shops and transportation. star is kind, great english speakers, welcoming and helpful. will definitely come back again.

Great location , next to metro, train station tram and bus stop almost to everywhere even for both airports. The view from the upper floors is great although the noise of the trams gets even there. The refiling of the breakfast has to be quicker.

Perfect welcome at the reception desk with good information About town, places to visit and recommanded restaurants - most of the Rooms already renovated - fiendly staff! Easy to get to hotel by Underground!

I wrote to the hotel that my girlfriend have a birthday and I want an high floor and when i came to do a check-in I got a low floor and nothing for the birthday. Thay ask to add more 250 zluti to get a high floor

Central location, the staff was excellent and helpful! The breakfast was wonderfull with variety! All areas were clean and had an elegant perfume! We will come back! The view fo the rooms was like an aeroplane!! Bravo at all!!!!

The hotel is located in the center of the city, which is great. We had a room in the 16th floor with a spectacular view. The staff were kind and very helpful, also booked tickets, printed our boarding passes etc. Breakfast was very good, great variety of food (no bacon though.....) What needs to be improved is the bed. Our mattress should have been replaced long ago, a strong contrast to Novotel quality. There were also NO coffee/tea mugs in our room, but disposable paper cups !!!

Bad hotel for value Security not friendly Security guards follow you to check your staying in hotel or not Rom not refresh before 14:00 The price for 1 night around 100 $ dollars And without one bottle of water

The hotel is in perfect location , the atmosphere is plesent , room is modern and well done mainten , breakfast is fresh and veraity , the personal are friendly with good service attitude , if i will visit Warsaw again i will stay in Novotel defenetly.

Overall experience with our interactions with the staff at the hotel shows no customer service ettquette accept for the lady who checked us in. Especially there was a staff with a beard who was manning the table next to the reception who we wanted to enquire about something just told us that he was busy doing something on the computer and directed us to speak to another rep at the reception counter. However when another European lady approached him he was more than willing to assist her, gives us an impression of being racist. Bad reputation for Novotel.

The hotel is located in the heart of the city , close to most interesting attractions. The staff is very kind and helpful. Breakfast is rich and tasty. High floor rooms have very nice view of the city.