ibis Styles Barnsley 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 668 件のレビュー

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説明

ホテルのその他の情報

  • Great transport links to central Barnsley and M1

  • 15 Minutes from Meadowhall shopping centre

  • Restaurant offering tasty meals, with some options served 24/7

  • Free parking outside the hotel

  • 5 meeting rooms for up to 120 people

当ホテルの客室

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ホテル所在地

ibis Styles Barnsley

Whinby Road, Dodworth
S753TX BARNSLEY
United Kingdom

GPS:53.54862, -1.518688

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

IBIS STYLES RESTAURANT

Feeling a little peckish? Cosy, welcoming and staffed with the friendliest team, our on-site brasserie is on hand to serve everything from light bites to full-on three-course meals.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  668 件のレビュー

トリップアドバイザーの評価  4.0/5  952 件のレビュー

Excellent would recommend.

トリップアドバイザーの評価 5.0/5

Amanda W トリップアドバイザー認証口コミ

This was a very pleasant stay, especially as we were members of a pre paid coach trip. The premises was clean and the rooms were comfortable and inviting. The staff were very helpful, polite and went the extra mile to make our weekend as hospitable as possible.

Dear Guest, Thank you for taking the time to leave us a lovely review. I am delighted that you enjoyed your stay with us and I hope you had the best time on your coach trip. We do hope that we can welcome you back again if you're ever in the area. Kind regards, Claire

Excellent stay

トリップアドバイザーの評価 5.0/5

James R トリップアドバイザー認証口コミ

Me and my partner stayed here to visit cannon hall farm. Such a gem of a hotel. We had a lovely welcome by the manager I think her name was Melanie and the rest of the team was lovely and friendly. We upgraded to breakfast on check in and we really enjoyed it, plenty of choice and everything tasted fresh. We will be back again next time we have a trip back up to the farm.

Dear guest, Thank you for taking the time to leave us a review. We are delighted that you received a lovely welcome and found the team to be lovely and friendly. I am also delighted that you enjoyed breakfast and found that there was plenty of choice. We will look forward to welcoming you back again. Kind regards, Claire

Customer Service Could be Better . . .

トリップアドバイザーの評価 2.0/5

Linilin Couples - トリップアドバイザー認証口コミ

When I booked online I requested a ground floor room if possible, or alternatively a first floor. Heard nothing so phoned and was assured that although no ground floor, she had booked me into a first floor room. All booked in. Arrived to be told on 3rd floor. I asked to be moved to a first floor, was told there was nothing noted about this. I explained this wasn’t my fault, and instead of apologising for her colleague’s lack of efficiency (which is what I do in my job), she became quite short with me. After a lot of clicking around on screen and saying they were fully booked, eventually I was told she had ‘given me someone else’s room’ - I would say if they hadn’t checked in, it wasn’t yet their room. And I had requested the first floor room. I said thanks, but she was very unfriendly by this point. This did start our stay off on the wrong foot, but I can’t fault the room. It was clean, comfortable although there were no spoons or stirring sticks, in the room, that wasn’t a big deal, just odd. Could hear slight sound from the M1 but it didn’t interfere with sleep or anything. Incidentally, on returning after meeting our friends who live in the area for the evening, the hotel was displaying the rate for rooms that night. I’ll assume somebody must have cancelled as I was told the hotel was fully booked. Unfortunately I wouldn’t stay again due to the attitude of the receptionist and the fact that unlike other budget hotels, any requests, even when confirmed as being put in place, are not acted on

Hi, Thank you for taking the time to leave us a review. First of all please accept my sincere apologies on this matter, I have spoken with the team member. Please be assured that this is not our normal standards, We pride ourselves on excellent customer service. The sign in the car park is just there to display the price and doesn't have the option to be able to change it to let people know that we have no vacancies. I can confirm that the night that you are referring to was indeed fully booked. I hope that this clears up any misunderstandings. I am sorry that you wasn't allocated a first floor room as requested like any other hotel we can only try to do our best to accommodate your request but it is not always a guarantee. I am glad though that in the end you were moved around and allocated a first floor room and found your room to be clean and comfortable. Kind regards, Claire

CONCERN

トリップアドバイザーの評価 5.0/5

Rowan564 ビジネス - トリップアドバイザー認証口コミ

I have recently stayed in two Accor hotels. One in London, one in Barnsley. On each occasion my e-mail account has been compromised. This hasn't happened in other hotels in which I have stayed. This co-incidence of Accor hotels raises the suspicion that this might be the work of an Accor employee??

Hi Rowan, I am sorry to hear that your email address has been compromised. Please email customercare@accor.com who will be able to look into your complaint. Kind regards, Claire

Very good value

トリップアドバイザーの評価 5.0/5

Plumphrey トリップアドバイザー認証口コミ

Booked for a business stopover on my way home to break up a long drive. Large, comfortable, clean and well-furnished room. Spotlessly clean with modern decor. Bed is clean and comfy with a large mattress (rather than 2 singles put together). Nice, clean bathroom with walk-in shower. Good facilities and a decent-sized TV. Friendly reception staff and a very good price compared to competitors. Reading some of the negative reviews, I didn’t expect much, but was very pleasantly surprised. I can really recommend this place, and will stay again.

Dear Guest, Thank you for taking the time to leave us a lovely review. I am delighted that you enjoyed your stay and that you found our hotel to be clean, modern and that you had a comfortable sleep. I am also glad that the team were able to give you a warm welcome. We hope that we can welcome you again soon. Kind regards, Claire :)

との提携 TripAdvisor

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