Mercure Sao Paulo Bela Vista

Mercure Sao Paulo Bela Vista 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 1.534 comentários

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Extras do hotel

  • O hotel oferece estrutura completa para lazer, com sauna, academia e piscina.

  • 5 salas de reuniões com capacidade para até 150 pessoas

  • Distância de 15 minutos de carro para o Aeroporto de São Paulo - Congonhas

  • 36 minutos de carro até o Aeroporto Internacional de São Paulo - Garulhos

  • Os principais hospitais da região estão em um raio de 10 minutos de carro do hotel

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Mercure Sao Paulo Bela Vista

Rua Maestro Cardim 407, Paraiso
01323000 SAO PAULO
Brasil

GPS:-23.564738, -46.641155

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

BONJARDIM RESTAURANTE

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Nossas acomodações

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  1.534 comentários

Classificação no TripAdvisor  4.0/5  801 comentários

An unhappy time

Classificação TripAdvisor 2.0/5

Mocreu Friends getaway - Avaliação certificada TripAdvisor

In a recent new stay, I reevaluate the hotel, keeping the same previous opinion of a good location considering the interest in the region to be visited in the city of Sao Paulo .In other respects, I took the unfortunate of precarious attendance, with rude staff, temporally to a disastrous checkin: misinformation, lack of sympathy, devaluation of the guest. The Mercure brand, linked to the Accor chain, translates into strict customer service in several hotels that I have had the opportunity to stay in, which makes me excited to select the hotels of the group, as well as strongly suggest to others who ask me for guidance hosting. This unit does not represent the group. There are other miscellaneous options in the region .

Jana Khosa, human resources

Classificação TripAdvisor 1.0/5

Jana K Negócios - Avaliação certificada TripAdvisor

This hotel is terrible. I am staying here in business. I was first put in a room that had bugs all over including bed. Then I was moved to a dark and dingy room. My bathroom is leaking and tv not working. I tried to change rooms but was not possible. I don't reccomend this Hotel for personal or business. I'm very frustrated and wish I had the option to leave but timing doesn't make sense. Thanks Jana

Dear Jana Thank you for your comments, sorry for the delay, our department was updating during this period and came back this month. We hope to have another opportunity to serve you better. Regards Juliana Souza / Manager Assistant

Average hotel in São Paulo

Classificação TripAdvisor 3.0/5

anasofiasaldanha Negócios - Avaliação certificada TripAdvisor

First visit to São Paulo and even to Brazil...well, I went to a conference, and this was the recommended hotel. The hotel was average...the breakfast was ok, nothing special, the service of the restaurant was really bad.

Dear Ana Thank you for your comments, sorry for the delay, our department was updating during this period and came back this month. Hope to receive you again. Regards Juliana Souza/Manager Assistant

A modern hotel on the verge of total excellence

Classificação TripAdvisor 4.0/5

Gilbraz S Couples - Avaliação certificada TripAdvisor

I had to stay for more than 15 days, our stay was very good, to improve I would suggest a few things: (1 The wlakies talkies of the cleaning and maintenance staff can be adjusted to a lower volume as they are overly loud, beyond (2) After a long stay at the hotel, the ideal would be to facilitate the stay, not only to inform that the hotel would be crowded and should leave the place, without (3) The refectory during the cold was a refrigerator, because the walls are glass and without any type of heating, extremely uncomfortable during breakfast. Positively highlight the excellent food of the self-service lunch and the attendance of food of 24 hours, presentation, taste and quality. The courtesy of the reception desk is to be commended.

Dear guest We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Juliana Souza/Manager Assistant

Terrible Hotel for any International Traveler

Classificação TripAdvisor 1.0/5

860pawand Negócios - Avaliação certificada TripAdvisor

Hello Travelers, I am staying in this Hotel and I am really pissed off with services and probably, I will move out. This is first time I had selected AccorHotel Group. My experience is totally shattered. Please get some complaints related points below: > Being 4 star hotel, there should be 24/7 multilingual support on reception but in really, they only speak Portuguese 2/3 or a day. As per hotel website, they support English. In Emergency, there is no one to support. > This morning, there is no hot water supply in bathroom. I tried to reach reception but they couldn't understand me because they don't speak or understand English. > Housekeeping: Bed Sheets and quilt covers should be changed properly but most of the time, I found out that they don't change it and you need to ask for change. It is really you expect from AccorHotel Group? > There are Ants in my room everywhere. Today, I had wore my suiting and later, I got to know that Ants were inside. I can't do anymore because I reached office. > Hotel Manager is not reachable anytime. Well, I am going to publish an article on AccorHotel on their services and will make sure my corporate should block you from their preferred hotel list. Thanks Pawan DIDWANI +49-1743085597

Dear Guest Thank you for your comments, this is not our service standard , we sent an e-mail for you to understand this situation and to give a personal feedback. Juliana Souza/Manager Assistant

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 221 comentários 9.4/10 Localização
  • 509 comentários 7.4/10 Quarto
  • 610 comentários 8.3/10 Serviço
  • 46 comentários 5.4/10 Wifi
  • 263 comentários 7.3/10 Café da manhã
  • 223 comentários 7.6/10 Limpeza
  • 198 comentários 7.1/10 Conforto
  • 131 comentários 5.9/10 Comida

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