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Hôtel Mercure Paris Tour Eiffel Pont Mirabeau bintang 4

Catatan tamu Avis 4.2/5 1.866 ulasan

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

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Hôtel Mercure Paris Tour Eiffel Pont Mirabeau
Melihat pada peta
+ 18 Layanan

Keistimewaan hotel

  • Bersertifikat ALLSAFE oleh Bureau Veritas

  • DAILY PIC: Masakan gourmet sehat oleh Chef bintang Michelin Anne-Sophie Pic

  • Kamar Privilege dengan pemandangan Sungai Seine

  • Dekat Javel, Jalur 10 & RER C (Menara Eiffel, Beaugrenelle, Roland-Garros)

  • Dekat dari tepi Sungai Seine

Layanan di hotel dan sekitarnya

Check-in dari 12h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Parkir umum dalam (di dekat)
  • Akses bagi tamu disabilitas
  • Hewan peliharaan diperbolehkanLayanan berbayar
  • 100% hotel bebas rokok
  • Memiliki penyejuk ruangan
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • Check-in lebih awal/Check-out lebih soreLayanan berbayar
  • Cuci kering / SetrikaLayanan berbayar
Katering
  • SarapanLayanan berbayar
  • 1 Bar
  • Layanan kamar
Rekreasi dan aktivitas
  • Darmawisata kapal
  • Penyewaan sepedaLayanan berbayar
Layanan bisnis
  • Pusat bisnis swalayan
  • Sedia layanan fotokopi/cetakLayanan berbayar

Lokasi hotel

Hôtel Mercure Paris Tour Eiffel Pont Mirabeau

10 Avenue Emile Zola
75015 paris
prancis

Tel: +33145777200

Faks: (+33)1/45775787

Check-in dari 12h00

Check out sampai 12h00

  • BUS :  62 JAVEL

  • BUS 2 :  88 JAVEL

  • BOULOGNE ST CLOUD/AUSTERLITZ :  10 JAVEL-A. CITROEN

  • ST QUENTIN EN YVELINES :  RER C JAVEL

  • Dengan pesawat

    PARIS ORLY Pada 14km / 8,7 mil

  • Dengan pesawat

    ROISSY CDG Pada 35km / 21,75 mil

  • Dengan helikopter

    HELIFRANCE Pada 1,4km / 0,87 mil

  • Dengan helikopter

    LE BOURGET Pada 25km / 15,63 mil

  • Dengan mobil

    PORTE DE VERSAILLES Pada 3,1km / 1,93 mil

  • Dengan mobil

    Périphérique Intér.Pte de Sèvres Pada 6km / 3,75 mil

  • Dengan mobil

    Périphérique ext.Pte Saint Cloud Pada 5km / 3,13 mil

  • Dengan mobil

    QUAI D'ISSY Pada 2,2km / 1,37 mil

  • Dengan kereta

    AUSTERLITZ Pada 8,3km / 5,16 mil

  • Dengan kereta

    GARE DE LYON Pada 7km / 4,35 mil

  • Dengan kereta

    GARE MONTPARNASSE Pada 3,9km / 2,42 mil

  • Dengan kereta

    GARE SAINT LAZARE Pada 6km / 3,73 mil

GPS :48.846127, 2.278836

Akomodasi kami

Pilih dari berbagai kategori yang tersedia sesuai kebutuhan Anda: Kamar Standar atau Kamar Privilege menawarkan beragam fasilitas, yg di antaranya mencakup pemandangan Seine. Untuk menginap keluarga atau bisnis atau akhir pekan romantis di Paris. Semua kamar memiliki lingkungan yang tenang dan damai. Keharmonisan dekor berasal dari kesederhanaan alami materi dan nuansa merah dan kelabu yg digunakan, didukung dengan sentuhan desainer bergaya dan bernuansa kontemporer.

Kamar Standar dengan 1 tempat tidur single

  • Maks. jumlah orang: 1
  • Area: Dari 14 / 151 sq ft
  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel

Kamar Classic - 1 tempat tidur ganda

Kamar disabilitas
  • Maks. jumlah orang: 2
  • Area: Dari 18 / 194 sq ft
  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel

Kamar Privilege dengan 1 tempat tidur ganda

  • Maks. jumlah orang: 3
  • Area: Dari 22 / 237 sq ft
  • Pemandangan: Sisi kota, Tepi sungai *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel(...)

Multi-room offer: 2 rooms close together

  • Maks. jumlah orang: 4
  • Area: Dari 36 / 388 sq ft
  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel
Kamar

Restoran dan bar kami

M LOUNGE

Foto non-kontrak

Kunjungi Bar "M Lounge" yang kontemporer dan nikmati Grand Vin Mercure atau minuman lain yang Anda sukai. Bersantailah dan nikmati suasana nyaman bersama rekan, teman, atau keluarga.

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Ulasan pelanggan kami untuk
Hôtel Mercure Paris Tour Eiffel Pont Mirabeau

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.2/5

1.866 ulasan

tripadvisor

Peringkat TripAdvisor 4.0/5

865 ulasan

Poor level Of services and very small rooms for the Four stars hotel

Catatan Tripadvisor 2.0/5

emilio gerardo h Family - 10/06/2019 Ulasan TripAdvisor tersertifikasi

Very small rooms without typical ammeties that normally we have on this level , such iron flat , tooth brush , for instance , the breackfast time is very short , and the response time for customer servicie is very very long time.

Dear Emilio Gerardo, Firstly I would like to thank you for taking the time to review your stay at the Mercure Paris Tour Eiffel Pont Mirabeau. We are sincerely sorry to have given you reason to write such comments about your experience with us, we have, as usual in our hotel, all those amenities, some of them have to be requested at the front office (Iron, dental kit) and we will gladly be given to you. We are constantly working on presenting a very high level of Customer service, if this wasn't what you have felt from our team than we sincerely want to excuse ourselves and hope to find another opportunity to prove our professionalism to you. Feel free to contact us any time. Best regards,

Excellent location

Catatan Tripadvisor 4.0/5

vinniedog20 Couples - 21/04/2019 Ulasan TripAdvisor tersertifikasi

We just got back from a Vantage Venture river cruise to Normandy and back. The hotel, where we stayed 3 nights, was the perfect location, a block from where the ship ties up. We took the train from CDG to the Cluny stop, and then tansferered to the #10 line to Javel stop, and we were 1/2 block from the hotel. The Javel station is perfect for the metro lines to central Paris. The hotel was clean and basic but pleasant, and the reception staff English speaking and very helpful.

Dear Vinniedog20 Thank you for taking the time to review your stay with us. It is nice to read your description on our hotel's location and aspect, we thank you deeply for the good rating as well. We sincerely hope to serve you even better next time and achieve a five star rating. Feel free to contact us if you wish to visit the city of light again. Best regards from the whole team.

Tidy property

Catatan Tripadvisor 4.0/5

RochelleM72 Family - 01/02/2019 Ulasan TripAdvisor tersertifikasi

Handy location with plenty of services near by, train, bus, supermarket. Tidy rooms bit bathrooms very small. Nice breakfast but again small area to accomodate guests. Staff helpful and able to speak English.

Dear Rochelle Thank you for taking the time to review your stay with us. We totally understand that space can be an important criteria to evaluate some hotels and we would certainly love to have a few square meters more for our breakfast room but in this lovely city space is a rarity. We try to position ourselves with a high standard welcoming so that all our customers feel a high comfort in our rather small and "cozy" hotel. Feel free to contact us in advance with your préférences before your next visit so that we can find you a bigger room and better match your expectations. Best regards,

Miserable Mercure Mirabeau

Catatan Tripadvisor 1.0/5

PatMMornington Business - 23/09/2018 Ulasan TripAdvisor tersertifikasi

I had the inglorious misfortune to stay at the Mercure Mirabeau for 2 nights in mid September 2018. I had chosen the hotel because of its location, near to where my business meetings. I had reluctantly booked it at what I believed to be an outrageous price of €365 per night. However, with hotel availability tight and seeing it as rated "4 star", I was looking forward to the 4 star experience, and chose the option of "breakfast inclusive". It was utterly disappointing. First, the 4 star rating? It begs the question as to who rates these hotels? On both mornings, the "hot servings" of breakfast - scrambled eggs, sausages, and bacon were cold. Yeuch! On the second morning there was no fruit available! And the hotel has the audacity to charge €25 for breakfast if you don't include it in your booking! To make matters worse, when I was half way through my hot breakfast, I found a long black hair in the middle of the bacon slices! AARRGH! And the glass provided in the bathroom for drinking water was actually a paper coffee cup. All this for an exorbitant overnight rate and rated 4 star. I don't think so. When I raised my concerns with the attendant at the reservations desk I was advised to take them up with the manager who of course wasn't there! Then there's the WIFI - or should I say, the appallingly bad WIFI. I found it impossible to open a web-page! Terrible quality. That was my first and last visit to this hotel. Not quite the "mercurial" visit I had anticipated!

Dear Mr. Mornington I am very sorry to read a comment of this nature on a client's feedback. I would like to apologize for all the bad experiences you had during your stay with us, it is our main priority to provide the best possible service and welcoming to all our costumers! It is of course unacceptable to have a breakfast experience like the one you had and I strongly believe that this was an exceptional error with no precedents. In terms of pricing and rating there is not much we can do to convert your opinion, the rating corresponds to a certain fulfillment of criteria which we provide and the pricing depends strongly on the season your are booking in. As mentioned before, we try to offer you a very warm and professional welcoming but some things might not always be at the standards we want them to be. I sincerely hope that at some point you forgive some human errors and give us a second chance to receive you anytime soon. If in any case you should book with us please refer to this situation so that we can make your stay as special as it gets. Best regards, and once more, my sincerest apologies Cristian Quality Manager

Very enjoyable stay!

Catatan Tripadvisor 5.0/5

DougEvans777 Couples - 12/05/2018 Ulasan TripAdvisor tersertifikasi

The service at this hotel was excellent! All of the front desk staff were extremely friendly and helpful. They always greeted us and were eager to answer questions and give advise. Christian was especially nice. The location was perfect for us. The Metro was just outside. There were many restaurants to chose from and close grocery stores. The room was a little small but it was very clean and in excellent condition. The bed was very comfortable and the a/c worked very well. The room also had a safe, which was handy. It was also a very quiet room until around 8:30 am when housecleaning started cleaning rooms. There was always a lot of slamming doors when the rooms were being cleaned. I would recommmend using a doorstop to keep the door open or using a towel to keep the door from slamming. The slamming doors at 8:30 am is what I liked least about the hotel. The friendly staff is what I enjoyed most.

Dear Mr. Evans Let me start by thanking you for staying with us at Mercure Paris Tour Eiffel Pont Mirabeau! If we could rate our client's comments like you rated our stay we would most certainly give you the 5 star rating! We are incredibly proud of all the feedback you just gave us. All feedback is appreciated but the positive one about our staff is what really puts a smile on our faces. Thank you as well for the information about the noisy mornings, it is actually a great idea to prevent this. We will most certainly start to avoid those door slams. Thank you once more for you stay and please feel welcome to visit us again any time. Best regards, Cristian

nice little Hotel, quiet, friendly team

Catatan Tripadvisor 4.0/5

bluxat Family - 13/02/2018 Ulasan TripAdvisor tersertifikasi

This little Mercure Hotel has a subway station within 50 Meters. You can reach Notre Dame without changing Metro. To Statue of Liberty is just 500 Meters away. Its quiet. Two Cafe Restaurants around the corner. Clean rooms, nice and helpful team, speaks Englisch as well. Good for business, couples and parents with one child. With more children, you have to book two rooms. Thanks!

Bonjour! A big thank you for your nice review. We are happy you enjoyed your stay and that the hotel was ideally located for you to discover Paris! What a pleasure it was to welcome you. And yes a family with two chidren or more should book our "Tribu" offer with a discount on the second room on our website mercure.com ! We hope to see you again. Merci beaucoup Gwenaëlle

Excellent Little Hotel

Catatan Tripadvisor 5.0/5

noac90 Couples - 18/10/2017 Ulasan TripAdvisor tersertifikasi

The hotel was nearly perfect: looks like it has been recently renovated, modernly designed, relatively large rooms, clean, good French breakfast, extremely helpful staff. The hotel is located in a quiet residential area, near public transit stations. There are many good restaurants and stores in the vicinity.

Dear Noac, Many thanks for this beautifull return after your stay and the 5 stars !!! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Catherine THEROND

Perfect

Catatan Tripadvisor 5.0/5

Kara C Couples - 27/12/2016 Ulasan TripAdvisor tersertifikasi

The location of this hotel is very central, you are a 20 mins walk to the Eiffel Tower, there is a metro station just across the road and a shopping centre down the street. The staff at the hotel were also very pleasant, they were polite and helpful, if you had any issues they would be happy to help with no problem. The room was quite small, but big enough for our little stay of 3 nights. The room was spotless, there was no dust in sight! Even though the hotel was central, it was very quiet and you can't hear anything from outside. Overall, was a lovely stay and would definitely stay again.

We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Pont Mirabeau. I am sure that this feedback will serve as an encouragement to all of our staff Waiting to welcome you again soon and wish you happy end of Year ! Catherine THEROND

Very Pleased

Catatan Tripadvisor 4.0/5

Galwaytowngirl Couples - 26/05/2016 Ulasan TripAdvisor tersertifikasi

On the plus side a) Wonderful helpful staff on reception and b) Room was good size for Paris city. Negatives were a) Bed and pillows a little too hard for my liking and b) Breakfast at €17 was very expensive - which is not unusual for city hotels!

Good morning, Thank you for taking the time to write these lines. I have well taken note of all your comments and will do what is necesary to improve quality! Hopefully, we will see you again soon. Best regards,

Convenient

Catatan Tripadvisor 4.0/5

T5139HFchristineg Couples - 28/04/2016 Ulasan TripAdvisor tersertifikasi

Stayed here because convenient to the River Cruise Quay at Grenelle. Right next to the Metro and RER stations. Just half an hour stroll to Eiffel Tower also. Staff friendly, rooms clean and comfortable. Some traffic noise and rumble from metro below but not troublesome. Breakfast OK but small plates was a bit wierd.

Dear Christine, Thank you for your comment I am glad that you have enjoyed your stay with us. We are as you said, ideally located, close to Metro, which takes you to many Parisian attractions. Looking forward to welcoming you again !

good location, comfortable, very helpful staff

Catatan Tripadvisor 5.0/5

yvonnee794 Solo travel - 20/05/2015 Ulasan TripAdvisor tersertifikasi

2nd visit to this hotel and didn't disappoint. Room small but adequate. very comfortable and good bathroom. Breakfast buffet room also small. The staff at this hotel are excellent, polite, friendly and helpful

Dear yvonnee794, Thank you for your nice comment ! We are very happy when guests come back in our hotel, it is a real proof that you have enjoyed your stay!! Looking forward to wecoming you again !

Hotel and service was great but.......

Catatan Tripadvisor 4.0/5

greg_vdk Couples - 26/04/2015 Ulasan TripAdvisor tersertifikasi

The room and service was great. Very clean inside. It made me very happy as I was unsure as to what I was walking into. I have no complaints regarding the hotel. The one problem I had was when I left to go to the airport the taxi drive greeted us at the curb then went inside and talked to the guy at the desk. Felt that it was strange but didn't think anything past that. The driver then took me to the airport but I was blown away with the rate I had paid for a 30min ride. It came to 75€!!! I paid with no tip but felt that I had no recourse as the taxi had no business name attached to it. Wasn't happy.

Dear Greg_vdk, Thank you for taking the time to write about us. I am happy to know that you have enjoyed your stay in our hotel. Regarding your taxi request, I will need some more informations so I can find out what happened. We usually work with the G7 company, which is one of the safest in Paris. Feel free to contact me directly. Mathilde J h2955-gm@accor.com

Small but perfect!

Catatan Tripadvisor 4.0/5

mherma01 Business - 19/04/2015 Ulasan TripAdvisor tersertifikasi

This hotel is the perfect choise when going to this side of Paris. Almost half the price from the big hotels a few hundred meters away. Small but perfect. Good breakfast and nice personell. I will defenatley choos this hotel for my future stays.

Dear guest, Thank you for taking the time to write this nice comment ! I am very happy to know that you have had a nice time with us. It is very important for us that our guests feel good in our hotel. I hope we will have the pleasure to welcome you very soon again ! Best regards,

Good location, nice room and staff

Catatan Tripadvisor 4.0/5

Biz_in_Paris Business - 12/01/2015 Ulasan TripAdvisor tersertifikasi

Good location and neighborhood. The hotel is just a few steps from the underground station (Line 10 and RER C). The breakfast is expensive (as in every other Mercure in Paris) but with good quality products. Reception staff was very helpful. The corridor to the room is very small. In my second day, the hotel started to re-paint the walls, plastic protection was everywhere, I wish I have been informed on from the hotel manager on what was going on.

Dear guest, I am very pleased to read your comments about our hotel, and to see that you enjoyed your stay with us. Regarding the painting work in the hotel, we have made an information note at the entrance of the lobby and also in the elevator, to inform our guest about that. For your next trip in Paris, don't hesitate to come back in our hotel, I am sure you will apreciate very much the work we have done. Best regards. Valérie Fasoli-Le Bars Manager

Very good hotel and staff

Catatan Tripadvisor 4.0/5

leaonautica Couples - 13/10/2014 Ulasan TripAdvisor tersertifikasi

Very good facility next to metro/RER station, supermarket, drugstore...everything. We can go walking to the Eiffel Tower approx. 10min. River Sena located few meters from the hotel. Indicated to an unforgettable honeymoon.

Dear Guest, I am very pleased to see that you had a nice stay with us, and that you enjoyed our location. Ihope to have the pleasure to welcome you for your next trip in Paris. Best regards. Valérie Fasoli-Le Bars Genaral Manager

unlike other mercure but for Eiffel location

Catatan Tripadvisor 3.0/5

RahulBhat Family - 30/09/2014 Ulasan TripAdvisor tersertifikasi

I think unlike most of mercure hotels, the property is too small for a 4 star rating and experiencing the service my doubts have been realized. The receptionist Julie was arrogant and lacked the basic qualities that should be expected out of prime hospitality company. Also the breakfast room was a tiny one and so was the quality of the breakfast.

Dear Guest, First of all i want to thank you for taking time to share your experience in our hotel. I am really sorry tho see that your stay with us was not what you were waiting for. Be sure that we will take mesure to improve the quality in our hotel, for your next stay in Paris. Best regards. Valérie Fasoli-Le Bars General Manager

Very good

Catatan Tripadvisor 4.0/5

Fernando G Family - 12/08/2014 Ulasan TripAdvisor tersertifikasi

Simple hotel but very good, room clean and pleasant. Good location in front of the metro station and near the Tower Eilfel. There are many restaurants and shopping nearby. Free Wifi available. The problem is that there is only one elevator and at certain times the wait can be long.

Dont expect free WIFI

Catatan Tripadvisor 2.0/5

Gareth E Business - 10/07/2014 Ulasan TripAdvisor tersertifikasi

Very small rooms, comfortable beds But when WIFI goes down for hours on end, the staff are distinctly unhelpful and just say 'it might come back soon' and don't even try to call anywhere to fix it - the last of interest or an attempt was the worst

Wardrobe in the Bathroom

Catatan Tripadvisor 2.0/5

NoAccounting Couples - 21/11/2013 Ulasan TripAdvisor tersertifikasi

Tiny, dark but well furnished, room in good position for Metro. Wardrobe opened into the bathroom. Safe reached on hands and knees on bathroom floor. Rack rate 175€ - paid 134€. Paris - you're too dear.

Dear Guest, I am extremely disappointed to hear about the room issues you experienced throughout your stay. Please note that our rooms are differently ordered according to their location in the hotel. We also have other categories of room, much bigger : the Privilege rooms, facing the river Seine. We look forward to the pleasure of welcoming you back and try one of our other rooms. In the meantime, if I can be of any further assistance, please do not hesitate to contact me. Sincerely, Maryline DUFAY Manager

Very small standard double room with no view for a relatively high price

Catatan Tripadvisor 1.0/5

Mohamed Ali I Family - 17/10/2013 Ulasan TripAdvisor tersertifikasi

Very small standard double room with no view for a relatively high price, If you are booking in this hotel because it is near to Eiffel Tower, think again. It is not the right place. Do not book breakfast, very poor Advise: book only a privilege room with a view to River Sine

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