Mercure São Paulo Moema Times Square bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.857 ulasan

Jaminan Harga
Terbaik
Mercure São Paulo Moema Times Square - Image 1
Mercure São Paulo Moema Times Square - Image 2
Mercure São Paulo Moema Times Square - Image 3
Mercure São Paulo Moema Times Square - Image 4
Avenida dos Jamaris, 100, Moema, 04078-000 SAO PAULO, Brasil

Deskripsi

Akomodasi kami

Lokasi hotel

Mercure São Paulo Moema Times Square

Avenida dos Jamaris, 100, Moema
04078-000 SAO PAULO
Brasil

GPS:-23.60528, -46.66158

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

DELL'ARTE RISTORANTE

Pilihan restoran Italia terbaik di Moema, dengan lingkungan yang ramah, area reservasi, gudang/ruang penyimpanan anggur luas, serta sarapan, makan siang, dan makan malam (prasmanan atau a la carte).

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  2.857 ulasan

Peringkat TripAdvisor  4.0/5  683 ulasan

Sertifikat keunggulan 2024

A very irritating experience

Catatan Tripadvisor 2.0/5

Sven R Ulasan TripAdvisor tersertifikasi

This is the worst stay I ever had at a Mercure hotel. The reception area was in a very bad state. The reception itself was chaotic with parcels and papers stashed everywhere. I had to walk through the garage to get to the lift to my apartment. None of the lifts worked. I had to return to the reception. The kind person from reception who came with me also had trouble and it took and additional 5 mins to get the lifts to work. The room was noisy and there was a loud squealing noise when the neighbors took a shower. When I left one of the lifts was out of order and I had to wait 7 minutes for s lift I could fit in. Generally a very irritating experience

Very good!

Catatan Tripadvisor 4.0/5

Denise F Ulasan TripAdvisor tersertifikasi

Very nice hotel. A little bit inconvenient in going to Tower one through the basement. Bathrooms a bit small but everyone was nice. Victor was our bellman & he was very nice & friendly. Got us additional towels. Having english speaking in the bar would have been nice.

Dear Denise, Thank you for your positive feedback regarding your recent stay at Mercure Sao Paulo Moema Times Square. We are delighted to hear that you enjoyed our hotel and appreciated the service provided by our team, especially Victor. We understand that navigating through the basement can be a bit inconvenient, and we will take your comments into consideration for future improvements. Your suggestion about English-speaking staff at the bar is valuable, and we will explore this further. Best regards, Renata Mendes Coordenadora Qualidade/ Costumer Experience

Nice Hotel.

Catatan Tripadvisor 4.0/5

Irish_FredBrasilia Ulasan TripAdvisor tersertifikasi

The hotel was great. I loved the breakfast. Although, I really think it needs a waffle maker and some hot chocolate. The beds were very comfy.The room in general was very nice (great shower). Wonderful location and very friendly staff. *Review written by my daughter, but I agree with everything!

Dear Irish_FredBrasilia, Thank you so muche for you great review; please our compliments for your daughter as well. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Regards,

Special Thank you

Catatan Tripadvisor 5.0/5

428bertom Ulasan TripAdvisor tersertifikasi

I would like to thank the Soraya and Joyce for making our stay the most incredible. It was our wedding weekend and they couldn't have been any better. These two deserve great praise for their kindness and attention. The hotel is in a great location and the breakfast Buffett was good ( please consider eggs to order). Thank you to everyone for making our weekend great.

Dear 428bertom, Thank you very much for your comments. We are glad to receive this from you. Soraya and Joyce loved to do the surprise for you. Both are happy for you. Regards, Renata Mendes Customer Experience Coordinator

Not even one bottle of water for free

Catatan Tripadvisor 4.0/5

BrazilACA Bisnis - Ulasan TripAdvisor tersertifikasi

Not a bad option for the price and very close to my office. The room is good and spacious. The bathroom is very small. The worst part is that there was not one bottle of water for free, all paid for – I have seen worst hotels offer a complimentary water bottle. Their breakfast is ok and reception is always busy.

Dear BRAZILACA Thanks for sharing your experience at the Mercure Hotel SP Moema Times Square. We're sorry we have not exceeded your all expectations during your stay. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you, we have complimentary water available at reception; however, we do not yet include complimentary water in all room categories; only in the privilege room which, in addition to the minibar with paid items, have a drinks package available which includes water, soft drinks and juice. On your next stay, we hope you enjoy this category so that we can serve you in a way that suits you perfectly. Sincerely, Renata Mendes

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 731 ulasan 9.7/10 Lokasi
  • 1.187 ulasan 7.8/10 Kamar
  • 1.207 ulasan 8.2/10 Pelayanan
  • 92 ulasan 3.7/10 Internet
  • 649 ulasan 6.8/10 Kenyamanan
  • 608 ulasan 8.1/10 Sarapan
  • 453 ulasan 7.9/10 Kebersihan
  • 243 ulasan 7.5/10 Makanan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.