Mercure Sao Paulo Ibirapuera Privilege bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.691 ulasan

Jaminan Harga
Terbaik
Mercure Sao Paulo Ibirapuera Privilege - Image 1
Mercure Sao Paulo Ibirapuera Privilege - Image 2
Mercure Sao Paulo Ibirapuera Privilege - Image 3
Mercure Sao Paulo Ibirapuera Privilege - Image 4
Avenida Macuco 579, Moema, 04523001 SÃO PAULO, Brasil

Deskripsi

Keistimewaan hotel

  • HOTEL UNTUK KELUARGA! Kamar untuk dua dewasa dan satu anak.

  • Anak berusia di bawah 12 tahun tidak dikenakan biaya.

  • Hanya 3 km dari Bandara São Paulo (Congonhas)!

  • Hanya 500 m dari kereta bawah tanah Moema.

  • 1,2 km dari Ibirapuera Park.

Akomodasi kami

Lokasi hotel

Mercure Sao Paulo Ibirapuera Privilege

Avenida Macuco 579, Moema
04523001 SÃO PAULO
Brasil

GPS:-23.60433, -46.6654

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

VILA CONTE 24H

Restoran VILA CONTE, milik jaringan Don Pepe Di Napoli, berspesialisasi dalam masakan Mediterania, memadukan beragam ide dan cita rasa dalam suasana nyaman. Setiap Sabtu, restoran ini menyajikan feijoada, menyediakan tempat berkumpul bagi tamu dan publik.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.691 ulasan

Peringkat TripAdvisor  4.0/5  781 ulasan

Sertifikat keunggulan 2024

Beware of this hotel, you might pay again for something you paid for in advance already

Catatan Tripadvisor 1.0/5

move2dubai Ulasan TripAdvisor tersertifikasi

This hotel is one single example of incompentence from beginning to end. I booked their most expensive room category. There was 1 singel towel in the room for 2 people. Not a single drinking glass/cup or similar was provided. But I did have all the black hair from the guest before me in the shower. I booked a room for 2 people, breakfast included. In the morning there was only breakfast for one and the old lady at the buffet insisted that we would pay for another breakfast ( I would have paid for 3 then). After I refused and told her, it was paid for already, she accused me of wanting to steal a breakfast from the hotel. Most disappointing was, that none of the unmotivated and totally incompetent hotel staff felt the need to apologize even once. I moved out that same day, even though I paid for 4 days.

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Ibirapuera Privilege. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Great location for business trips

Catatan Tripadvisor 3.0/5

Alexander M Couples - Ulasan TripAdvisor tersertifikasi

The Mercure Ibirapuera Privilege is a great option for business trips. The restaurant is a highlight with an amazing menu and very good lunch buffet. Only remark was that the pool was closed for maintenance but it was informed during the booking process, something that should be done.

Dear Alexander, Thanks for telling us about your experience. We are sorry that we did not live up to your expectations. At Mercure São Paulo Ibirapuera Privilege, we seek to provide a high level of service to each of our customers, so your feedback is very important to us. Rest assured that we are taking appropriate measures to deal with the problem and prevent future occurrences. We hope that your next experience with us will be amazing! Please kindly inform me about your next accommodation, I will personally take care of your reservation (my e-mail: h3124-dm@accor.com.br). Sincerely, Flavia Furlan Manager Assistant

Amazing hotel in safe area

Catatan Tripadvisor 5.0/5

F6168QSlauran Solo travel - Ulasan TripAdvisor tersertifikasi

Came to sao paulo by myself for the first time. The staff were lovely. The room was huge. Very safe area if your a bit unsure about venturing around. The room was amazing. Will be returning in the near future

Dear F6168QSlauran, We appreciate your opinion about your stay at the Mercure São Paulo Ibirapuera Privilege and we were happy to see that you were satisfied with our hotel! We take the opportunity to inform you that we offer free transportation (roundtrip) to Congonhas Airport (days, times and reservations can be made directly at the hotel reception, by phone: +55 11 5054-7800 or by email: h3124-re@accor .com.br). Thanks for your feedback, it will surely be shared with our team! Sincerely, Flavia Furlan Manager Assistant

Great service

Catatan Tripadvisor 5.0/5

Nbkansal Couples - Ulasan TripAdvisor tersertifikasi

Must stay if you are not bound to live in center of the city.. superb service by staff... very supportive... beautiful rooms with a special welcome note and welcome drink which makes your day special❤️

Dear Nbkansal, It was with joy that we received your evaluation, which will be shared with our team. We hope to see you again soon! Sincerely, Flavia Furlan Manager Assistant

Terrible stay!

Catatan Tripadvisor 1.0/5

FabianoM118 Bisnis - Ulasan TripAdvisor tersertifikasi

The hotel was 100% occupied and they gave me a room where the air conditioning did not work. An internal device, noisy like a truck, was installed, but it did not freeze the room. In the middle of the night, it also disconnected from the exhaust duct several times, causing me to wake up and jump to reconnect the device, which was filling the room with hot air. The hotel even forgot the in-room service menu. I called reception and for it, but they took almost an hour to bring me one. One of the worst experiences I've ever had in a hotel. Nobody warned me about the broken air conditioning, nor did anyone apologize for the trouble.

Hi Fabiano, Once again we are very sorry for the problem you had in your first accommodation with our air conditioning. That bad experience was important for us to take improvement measures about this problem. We hope that the second accommodation you had, was pleasant and comfortable. We hope to see you again soon. Sincerely, Diego Alberto Reception Coordinator

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 359 ulasan 9.8/10 Lokasi
  • 610 ulasan 7.4/10 Kamar
  • 682 ulasan 8.6/10 Pelayanan
  • 30 ulasan 2.3/10 Internet
  • 306 ulasan 7.9/10 Sarapan
  • 243 ulasan 8/10 Kebersihan
  • 223 ulasan 7.8/10 Makanan
  • 128 ulasan 6.4/10 Fasilitas

Diberdayakan oleh Trustyou

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.