Sofitel Grand Sopot

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Mensagem informativa

Sofitel Grand Sopot 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.7/5 762 comentários

Hotel ALLSAFE. Aprovado

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Descrição

Extras do hotel

  • Localização no centro de Sopot bem ao lado do píer e da praia de areia

  • O Grand Blue serve moderna culinária polonesa com frutos do mar e produtos regionais

  • Uma praia particular e um espaçoso jardim ao lado do hotel.

  • Piscina, saunas, academia e Grand Spa disponíveis para os hóspedes

  • 126 quartos e suítes, incluindo a famosa suíte Presidential Charles de Gaule

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Sofitel Grand Sopot

Powstancow Warszawy St 12/14, Pomorskie
81-718 SOPOT
Polônia

Telefone +48 58 520 60 00

Fax +48 58 520 60 99

E-mail de contato

  • De avião

    GDANSK LECH WALESA A 15 km / 9,32 milhas

  • De avião

    WARSAW F. CHOPIN A 345 km / 214,39 milhas

  • De barco

    GDYNIA OR GDANSK A 10 km / 6,21 milhas

  • De helicóptero

    PRUSZCZ-GDANSKI A 30 km / 18,64 milhas

  • De trem

    SOPOT A 1 km / 0,62 milhas

  • De trem

    SOPOT GLOWNY A 1 km / 0,62 milhas

GPS:54.447411, 18.568118

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Grand Blue

Executive Chef Tomasz Koprowski invites to our new restaurant Grand Blue where he serves a delightful dishes based on fresh fishes, seafood and local, seasonal products.

Nossas acomodações

Os 127 quartos do Sofitel possuem vistas para o parque e para a baía. A hospedagem no Sopot oferece TV LCD, Internet rápida gratuita, chá/café, frigobar e a luxuosa cama "MyBed."

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Sofitel Grand Sopot

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.7/5  762 comentários

Classificação no TripAdvisor  4.5/5  1.414 comentários

Certificado de excelência 2022

Great Hotel, Great staff

Classificação TripAdvisor 5.0/5

stephanpetersen Avaliação certificada TripAdvisor

Hotel, Service and Staff are Great! Five Stars. Will come back ! Very Good breakfast and bar / Restaurant. Very Good Location Directory at Baltic Beach. Pool with view on seaside. Motivation of Staff is outstanding.

Dear Mr. Petersen, Thank you for sharing your feedback. It is always a pleasure to receive such kind review. We hope that your stay was memorable and you will visit us again very soon. Kind regards, Adrian Kowalski Guest Relations & Concierge

I LOVE THIS PLACE! AGAIN, AND AGAIN...

Classificação TripAdvisor 5.0/5

Agnieszka N Avaliação certificada TripAdvisor

The most oustanding place to stay for a short or long holiday in Poland... No matter where and with whom... Best staff, best food, best rooms and room service. And this breathtaking view... They love my dog so what can I need more...

Szanowna Pani Agnieszko, Dziękujemy za przemiłe słowa odnośnie pobytu w naszym hotelu. Mamy nadzieje, że czas spędzony w naszym hotelu był dla Pani czymś wyjątkowym i wartym powtórzenia. Z całego serca zapraszamy ponownie Panią i uroczego pieska! Z wyrazami szacunku, Adrian Kowalski Guest Relations & Concierge

High class

Classificação TripAdvisor 5.0/5

810william Couples - Avaliação certificada TripAdvisor

Very stylish hotel with wonderful staff. The hotel has a beautiful location, in a very quiet area very close to the beach.sea. Wonderful views . The hotel breaths history, rooms are very pleasant, beds excellent and breakfast extensive.

Dear William, Thank you for sharing your feedback, it is always a pleasure to receive such positive feedback. We hope that your stay was memorable and you will visit us again very soon! Kind regards, Adrian Kowalski Guest Relations & Concierge

Nice Hotel with exzellent service

Classificação TripAdvisor 5.0/5

stradan2021 Avaliação certificada TripAdvisor

very good service, great location right on the beach, Mr. Daniel from the breakfast service was always very courteous and helpful, the beds are a bit old and should be replaced. The hotel staff was very nice and friendly.

Dear Mr.Stradan2021, Thank you very much for sharing your constructive comment with us. I'm very happy that you enjoyed your overall stay at Sofitel Grand Sopot. I do apologize for the inconvenience that you experienced and mentioned in your review. Feedback like yours’s is very valuable knowledge for us. We will do our best to improve in the mentioned points. I do hope that in the future I will have the opportunity to welcome you back at our hotel. Kind regards, Karolina Polaska Guest Relations Manager Karolina Polaska Guest Relations Manager

Used to be better…

Classificação TripAdvisor 2.0/5

marmin1981 Avaliação certificada TripAdvisor

I have visited the hotel before and this time it felt like I didn’t get the value for money… no elevator to the last floor where out room was, very basic breakfast buffe for this type of a hotel, nightstand only on one side of the bed so phone and remote end up on the floor, and the whole building felt like it needs a major cleaning and renovation.

Dear Marmin 1981, Thank you for sharing the review of your stay at Sofitel Grand Sopot with us. We are truly grateful for this critique as it allows us to focus on the aspects of our Guests stay that might require improvement. Please accept our sincere apologies for not reaching your expectations during your recent visit. Please be assured that all your comments will be discussed with Head of Departments, and we will take proper steps in order to prevent them from happening in the future. We also hope that you will visit us again so that we will have a chance to show you the proper Sofitel standards. Kind regards, Michael Lopeke Concierge & Guest Relations

Grand Hotel Sopot

Classificação TripAdvisor 5.0/5

V S Avaliação certificada TripAdvisor

We were a little anxious before our arrival due to covid. However, when we arrived, we felt very safe. Good breakfast served by a very attentive waitress called Aleksandra; freshly squeezed orange juice, scrambled eggs to our liking, cappuccino from the express bar, nothing was a problem( the usual self service buffet was not available).The supper was enjoyable; an excellent steak washed down with a good wine, followed by a very good chocolate fondant. Our room was clean with comfortable beds, which could have been a little wider. Good room service. We were disappointed that was no separate shower only a bath tub very uncomfortable to access.To our rescue came the charismatic and unforgettable Daniel, (the assistant manager at breakfast who we know from previous visits )together with Kacper from the front desk arranged for a stepping aid. We are returning customers who stayed in the hotel from 31st of October till the 2nd of November.

Dear Guest, Thank you for a very high rating and all those kind words. We hope that your stay was memorale, and we hope that you will visit us again very soon. Please stay assured that your personal distinction will be transferred to persons mentioned in above. Kind regards, Adrian Kowalski Guest Relations & Concierge

Birthday time

Classificação TripAdvisor 5.0/5

387joannab Avaliação certificada TripAdvisor

We spent four beautiful days in Sofitel Grand Hotel in Sopot, to celebrate my birthday. I love this hotel. I don't imagine to go to Sopot and to stay in another place, regardless of the weather and season.

Dear Mrs. Joanna, We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kamil Kulczyński Guest Relations & Concierge

THE place to stay

Classificação TripAdvisor 5.0/5

williamreist Família - Avaliação certificada TripAdvisor

We have been pleasantly surprised with this hotel and its incredible beach, and the massive pier that just outs in the Baltic Sea. It’s a hotel full of stories, equally suited to families and business or leisure travelers!

Dear Williamreist, We are thrilled that you enjoyed your stay at Sofitel Grand Sopot! Thank you for sharing your comment with TripAdvisor readers and for recommending us. I do hope that in the near future we will visit us again. Warm regards, Karolina Polaska Guest Relations Manager

My favourite thing

Classificação TripAdvisor 5.0/5

BartlomiejG32 Negócios - Avaliação certificada TripAdvisor

Very nice service. Hotel clean and nice. Tasty breakfast. Fatastic room service. The area around the hotel is very nice but there is a lack of care. At the SPA it is clean but cool and there is no pleasure to relax on a sun lounger.

Dear BartlomiejG32, We are thrilled that you enjoyed your stay at Sofitel Grand Sopot. Thank you for sharing your comment with TripAdvisor readers and for recommending us. I do hope that in the near future we will visit us again. Warm regards, Karolina Polaska Guest Relations Manager

Low quality

Classificação TripAdvisor 2.0/5

jpjpjp2020 Família - Avaliação certificada TripAdvisor

Duet was all around the hotel. Room Service food was realy bad, old fish, meat in Burger burn to black. Rooms need an total renovation and you can fell strange smell in tys corridors. As for 5 * hotel bed 140 cm in the luxury room we where disapointed. Our last time there!

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Grand Sopot. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Grand Sopot, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kind regards, Adrian Kowalski Guest Relations & Concierge

Superb

Classificação TripAdvisor 5.0/5

dawid334 Couples - Avaliação certificada TripAdvisor

Superb service, excellent place. Clean rooms. Very helpfull reception desk and all other staff. Very nice view. Best breakfast in Poland. Very nice christmas atmosphere. Room upgrade. Best place to go!

Dear Dawid, Thank you for your favorable review. It was a pleasure to have you here with us at the Sofitel Grand Sopot. I do hope that you will visit us again! Best regards, Łukasz Głogowski Guest Relations & Concierge

Sopot Hotel Grand

Classificação TripAdvisor 2.0/5

Georges G Família - Avaliação certificada TripAdvisor

Swiming pool cold (I'm going there from few years and it is always the same). There is a real need to warm the water into the swiming pool. At arrival I need to fight to get the room I reserved. (they wanted to give a room under the roof instead of the one I reserve). I claim it and they asked me a copy of my reservation then I show them that they didn't gave me the right room and then they gave me the right one. This looks unreal for me and not respectfull. Breakfast was amazing with a lot of choice of prenium products

Drogi GG Warszawa, dziękuję za Pana ocenę. Bardzo mi przykro z powodu Pana rozczarowania z pobytu w Sofitel Grand Sopot. Proszę przyjąć moje najszczersze przeprosiny. Zapewniam Pana, że obsługa hotelu nie miała złych intencji wobec Pana i żałuję bardzo, że Pana zawiedliśmy. Mimo to, mam nadzieję, że w przyszłości odwiedzi nas Pan ponownie i że kolejny pobyt będzie należał do udanych. Pozostaję do Pańskiej dyspozycji. Pozdrawiam, Karolina Polaska Kierownik ds.Relacji z Gośćmi

Great classy hotel

Classificação TripAdvisor 4.0/5

921alexandere Couples - Avaliação certificada TripAdvisor

Great historic hotel at perfect beach location. Perfectly renovated and with excellent restaurant and all facilities. Sea views, big indoor pool, music bar and proximity to Pier and all other places in Sopot

Dear Guest, Thank you for sharing feedback and those kind words about Sofitel Grand Sopot. We hope that your stay met your expectations fully. Please do visit us again! Kind regards, Adrian Kowalski Guest Relations & Conciergie

wonderful hotel in lovely spot

Classificação TripAdvisor 5.0/5

Resort13861146715 Família - Avaliação certificada TripAdvisor

This is a classic hotel with a perfect location in lovely Sopot. The breakfast is great and fantastic rooms. The service was excellent and SPA treatments were executed by skilled personal and not expensive.

Dear Guest, Thank you for a wonderful review. We are happy that your stay was magnificent. Please do visit us again! Kind regards, Adrian Kowalski Guest Relations & Concierge

Holiday in Sopot June 2019

Classificação TripAdvisor 5.0/5

Tourist11508346187 Couples - Avaliação certificada TripAdvisor

This is a 5 star hotel, and it breathes old structure. Room, food and spa, was really good. AC, was amazing, we had about 30 degrees all week. Concierge, was splendid, they fixed everything we needed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Those kind words are really important for us as well! Sincerely, Adrian Kowalski Guest Relations & Concierge

it was just fine this time!

Classificação TripAdvisor 4.0/5

JoannaC1344 Couples - Avaliação certificada TripAdvisor

We stayed there last year during the same month and the quality of service was much much better! The service during breakfast seemed less qualified than last year so maybe some more trainings would be needed...?

Dear Mrs. JoannaC1344, Thank you very much for sharing your feelings with us and Tripadvisor.com after staying at the Sofitel Grand Sopot. I will share your comment with our Restaurant Manager and I am sure that the next time the service will meet your expectations Kind regards, Adam Stempniewski Guest Relations & Concierge

Great hotel, shame about the wear & tear

Classificação TripAdvisor 4.0/5

901bartoszs Negócios - Avaliação certificada TripAdvisor

Visited for business. Everything you can expect from Sofitel: amazing service, spacy room, perfect location, comfy beds and pet friendly :)I booked the Luxury Room with Park View and 1 double bed. It was located in the West Wing, far away from the lifts and was very quiet despite facing the street. Taking into account all of the factors I can strongly recommend this booking. However, the noticable wear and tear of the room should be fixed. There were stains on the (cracked) bathroom walls and some of the modern furniture had varnish that peeled off. Given the price and brand expectations, I'd expect not to see such low maintenence, hence only 4 stars overall.To sum up, it's a great place to stay with everything that Sofitel stands for, and I hope that the room wear & tear will be fixed. For now I'd say the other Sofitels in Poland set a better example, but it is still a solid choice for a weekend trip in Sopot.

Dear Mr. 901bartoszs, We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Stempniewski Guest Relations & Concierge.

Weekend on seaside

Classificação TripAdvisor 4.0/5

Mariusz S Família - Avaliação certificada TripAdvisor

Very good location, nice view, own beach service, excellent breakfast and garden bar. Old style room. Small swimming pool. Excellent service, friendly and fast. No Sofitel Club in this hotel. Beach service available all over the day, without limitation. In top of regular service it was possible to receive free of charge the new BMW car for full day driving.

Dear Mr. Mariusz, Thank you for your comprehensive review. I am glad that you enjoyed your weekend at the Sofitel Grand Sopot. I would like to invite you to come viisit us again, and I promise that we will do everything we can to make your next visit even better! Best regards, Łukasz Głogowski Guest Relations & Concierge

Family trip

Classificação TripAdvisor 5.0/5

valgjerd Família - Avaliação certificada TripAdvisor

Everybody in my family enjoyed staying at Grand Hotel Sopot, we were aged half a year to 62 years. The location and the services at the hotel was very good. Will also recommend the breakfast at the hotel.

Dear Guest, Thank you for your kind words. At Sofitel Grand Sopot we always strive to deliver the highest possible level of service, and opinions such as your are what drives us forward. I do hope that you will visit us again in the near future. Best regards, Łukasz Głogowski Guest Relations & Concierge

SERVICE REQUIRES IMPROVEMENTS

Classificação TripAdvisor 1.0/5

ajmal_bou Friends getaway - Avaliação certificada TripAdvisor

We visitid this hotel with 6 friends and the service did not meet the expectations. Some of employees were very harsh and rthe were not very responsive for quiries or issues with the service. I won't recommend staying at this hotel again

Dear ajmal_bou, Thank you for sharing your opinion with us. I deeply apologize for the inconvenience that you have experienced. I will pass your review to our General Manager and I promise you that appropriate measures will be taken. It is our top priority to make all of our Guests feel well taken care of and I'm sorry that we didn't make you feel this way. Hopefully in the future you will visit us again. You are more then welcome! Karolina Polaska Guest Relations Manager

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