Hotel Mercure Wroclaw Centrum 4 estrelas

Classificação clientes Avis 4.5/5 6.667 comentários

Hotel ALLSAFE. Aprovado

Reservar este hotel

Quarto 1

Número de pessoas
Idade das crianças

Melhor preço garantido

Como funciona?
+ 13 Serviços

Este hotel é PLANET 21 Ouro

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento Serviços pagos
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavanderia
  • Caixa eletrônico
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Academia (perto de) Serviços pagos
  • Pista de cooper (perto de)
Serviços de negócios
  • 15 Sala(s) de reuniões
  • Congressos/Convenções
  • Serviço de cópia/impressão disponível

Localização do hotel

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 wroclaw
poland

Tel: +48713232700

Fax: (+48)71/3443681

Check-in a partir das 14h00

Check out até as 12h00

  • Centrum Turystyki Biznesowej :  E pl. Dominikanski

  • Main Railway Station :  122 pl. Dominikanski

  • Centrum Turystyki Biznesowej :  2,4,10, pl. Dominikanski

  • Main Railway Station :  2,4,8,11,17 pl. Dominikanski

  • De avião

    RUZYNE A 200 km / 124,29 milhas

  • De avião

    STRACHOWICE A 12 km / 7,46 milhas

  • De carro

    BIELANY A 5 km / 3,11 milhas

  • De trem

    WROCLAW GLOWNY A 1 km / 0,62 milhas

GPS:51.108999, 17.03957

Nossas acomodações

Quarto Standard com vista para a cidade, Quarto Superior com vista para a cidade.

Quarto clássico, recentemente reformado, cama de casal, sofá, vista da cidade ou da catedral

  • Número máximo de pessoas: 2
  • Superfície: A partir de 16 / 172 sq ft
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • Produtos para banheiro

Quarto Classic, duas camas separadas, vista da cidade ou da catedral

Sala/quarto acessível
  • Número máximo de pessoas: 2
  • Superfície: A partir de 16 / 172 sq ft
  • Vistas: Vista para o lado histórico, Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Produtos para banheiro
  • Telefone de ligação direta

Quarto clássico, 1 cama de casal, sofá, vista da cidade

Sala/quarto acessível
  • Número máximo de pessoas: 3
  • Superfície: A partir de 20 / 215 sq ft
  • Vistas: Vista para o lado histórico, Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Produtos para banheiro
  • Telefone de ligação direta

Quarto privilege - reformado, 1 cama de casal, sofá, vista para a cidade/catedral

Sala/quarto acessível
  • Número máximo de pessoas: 3
  • Superfície: A partir de 18 / 194 sq ft
  • Vistas: Vista para o lado histórico, Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Cafeteira Nespresso
  • Produtos para banheiro(...)

Quarto Privilege - Recém reformado, 1 cama de casal, sofá, vista da cidade

Sala/quarto acessível
  • Número máximo de pessoas: 3
  • Superfície: A partir de 20 / 215 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Cafeteira Nespresso
  • Produtos para banheiro(...)

Quarto familiar, vista da cidade ou da Catedral - cama queen size, sala de estar com sofá

Sala/quarto acessível
  • Número máximo de pessoas: 4
  • Superfície: A partir de 40 / 431 sq ft
  • Vistas: Vista para o lado histórico, Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Cafeteira Nespresso
  • Produtos para banheiro(...)

Nossos restaurantes e bares

WINESTONE

Tipo de culinária: Internacional

Bem-vindo ao WINESTONE bar e restaurante! Descubra o sabor dos pratos servidos na pedra chamados les planches e se entregue aos seus sentidos com uma coleção de vinhos especialmente selecionada.

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

WINESTONE

WINESTONE

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 15

  • Tamanho máximo: 614

  • Capacidade máxima: 600 pessoas

  • Capacidade máxima para banquete: 300 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Hotel Mercure Wroclaw Centrum

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

6.667 comentários

tripadvisor

Classificação no TripAdvisor 4.5/5

1.281 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Good performance in the heart of Wrocław

Classificação TripAdvisor 5.0/5

Zygmunt Ł Business - 19/02/2020 Avaliação certificada TripAdvisor

Good, nice, pleasant. Fantastic staff creating one star more over the official rating. Room big, comfortable, refreshed, equipped in all what you need for the 1-2 days stay. Worth to try, hard to be disappointed here!

Dear Mr. Zygmunt, Thank you very much for sharing your opinion regarding the stay at Mercure Wrocław Centrum. We are delighted to see that our staff contributes to your positive experience.Feedback like this one is always a source of pride and motivation for the whole staff. We are glad to see accommodation met your expectations and we hope to host you again soon. Kind regards, Aleksandra Swojnóg – Guest Experience Specialist

Noisy, smelly and unresponsive

Classificação TripAdvisor 2.0/5

Alfredo S Business - 26/11/2019 Avaliação certificada TripAdvisor

The room was not well insulated acoustically and I woke several times with noise from room 313. My room smelled freshly pained and I got a throat inflammation because of that. I complained and got the answer that my room would be changed. When I returned nothing had happened. My TV stopped suddenly and I tried to call reception three times. Call was disconnected and I had to dress again, come to the reception and ask assistance. No excuses and a technician fixed it. Hotel is well located and breakfast was good.

Dear Guest, Thank you very much for sharing your feedback. We are very sorry to hear that your stay did not meet your expectations. We always do our best to give guests the best possible experience. We would like to ask you to share more details about your stay and reservation so we can know when and why exactly it happened. Could you please contact us directly via email h3374-fo1@accor.com ? We hope you will give us another chance to give you nest possible experience and we will see you again in our hotel. Best regards, Wojciech Kawulka - Guest Experience Manager

Our stay at the Mercure hotel

Classificação TripAdvisor 5.0/5

Dr. Angie C Family - 19/08/2019 Avaliação certificada TripAdvisor

I would definitely recommend this hotel and can’t wait to return! The young man at the reception gave us a very warm welcome the minute we arrived at the hotel late evening and immediately upgraded our room since I’m a very light sleeper.. He was very helpful and efficient in booking taxis for trips we needed and also organized a small birthday treat for my 12 year old son...... greeting him with a birthday cake and a Minecraft themed gift box and other souvenirs at breakfast that very morning. The restaurant manager was also very patient and courteous. Since my son has a severe allergy to sesame we felt safe with their excellent service... Food was amazing too! Rooms very modern and very clean. The nespresso machine in the room was an added bonus. All the employees were polite and helpful.Overall superb experience!

Dear Dr. Angie C, Thank you very much for sharing your feedback. We are happy to hear that you appreciated our effort. We always do everything we can to surprise our guests and give them the best possible experience + memories. It is great that you enjoyed the gifts which we prepared for you. We really hope to see you again during your next trips to Poland, Best regards, Wojciech Kawulka - Guest Experience Manager

Pleasant stay!

Classificação TripAdvisor 5.0/5

Zygmunt Ł Business - 12/08/2019 Avaliação certificada TripAdvisor

I like the place, the people there. One of my favorite hotels ever. Come there and stay- it's enough to feel exceptional. Check in very fast and in friendly atmosphere, staff- great and professional. I can recommend Winestone restaurant with fantastic service, great sort of vines and good food. Rooms in that hotel are renovated, well equipped. With that strategic localization I think it's really great choice for Wrocław.

Dear Zygmunt, WOW! Thank you very much for such positive feedback. It is always a pleasure for us to see you in Wrocław and enjoy it together with you. We are proud that every time we give you the best experience. See you next time ! Best regards, Wojciech Kawulka - Guest Experience Manager

Weekend away

Classificação TripAdvisor 5.0/5

Dawnie444_11 Couples - 04/08/2019 Avaliação certificada TripAdvisor

Lovely hotel, situated exactly where we wanted it to be. The man on reception wasn’t great, he left us to wander of to find the lifts with no directions given, we should have asked, but he should have told us! Bar that can’t complain at all. We didn’t eat in the hotel but the bar did look nice.

Dear Dawnie444_11, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw! We always do our best to give guest the best possible memories. Thanks for sharing your feedback also on behaviour of our employee, we will put more effort into training to avoid such situations in the future. We hope to see you soon! Best regards, Wojciech Kawulka - Guest Experience Manager

Good hotel in city senter

Classificação TripAdvisor 4.0/5

Konrad B Business - 03/08/2019 Avaliação certificada TripAdvisor

The hotel Mercure Wroclaw Centrum is located near one of main streets but in the close proximity of the Old Town and the Cathedral Island. Rooms are well equipped and comfortable. Breakfast tasty and in nice variety.

Dear Konrad B, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw. We are proud that all of us made such good impression on you. We hope to see you again very soon! Best regards, Wojciech Kawulka - Guest Experience Manager

Nice business stay

Classificação TripAdvisor 5.0/5

Seaside42224821831 Business - 29/07/2019 Avaliação certificada TripAdvisor

It is a nice and clean hotel, well designed and modern, the staff was very friendly, the hotel is well located close to the old town of wroclaw. for me personally there is only a fitness room missing.

Dear Seaside42224821831, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw. We are proud that all of us made such good impression on you. We hope to see you again very soon! Best regards, Wojciech Kawulka - Guest Experience Manager

Renovated comfortable room

Classificação TripAdvisor 5.0/5

sp_tripfan Family - 26/07/2019 Avaliação certificada TripAdvisor

We had a very good experience, mainly because we received upgrade to 'privileged' room which was renovated in 2019. Room and bathroom were comfortable, A/C worked well hence inability to open fixed windows to allow some air wasn't a problem. Breakfast offer copious and diverse. The only drawback is expensive parking (60PLN) in shopping mall garage.(same building).

Dear sp_tripfan, Thank you very much for sharing your feedback. We are super happy to hear that you appreciated our effort and enjoyed the whole stay. It is great that our privilege room met your expectations and you liked the upgrade. Because of our location we do share the parking with the shopping mall. Thank you for sharing such positive review and we hope to see you again at our place. Best regards, Wojciech Kawulka - Guest Experience Manager

Holiday wroclaw

Classificação TripAdvisor 4.0/5

Katweazel Couples - 27/06/2019 Avaliação certificada TripAdvisor

Nice hotel 15min from train station.tram 8 9 or 11 from station around 5 min.rooms small side but ok.aircon is not so good.easy walk to main centre around 10min.overall it was fine.staff are friendly and speak english.

Dear Katweazel, We are very happy to hear that you appreciated your stay. We always do our best to give guests the best possible experience and create unforgettable memories. We hope to see you soon again in our city of dwarfs :) Best regards, Wojciech Kawulka - Guest Experience Manager

Great Hotel

Classificação TripAdvisor 5.0/5

Curious665273 Friends getaway - 07/06/2019 Avaliação certificada TripAdvisor

The hotel is very central and allows guests to make the most of beautiful Wroclaw. It was very comfortable and the staff were very helpful. Happy to recommend it. The views from the balcony on the fifth floor were a bonus.

Dear Curious665273, Thank you very much for sharing such positive feedback. We are very happy to hear that you appreciated your stay and everything met your expectations. We always do our best to create the best possible experience and memories. See you next time while you are in Wroclaw! Best regards, Wojciech Kawulka - Guest Experience Manager

A pleasant stay!

Classificação TripAdvisor 4.0/5

gabrielpB5332HI Family - 07/05/2019 Avaliação certificada TripAdvisor

It was a pleasant stay. One thing: windows cannot open, so no fresh air could be provided. This is a minus! I do not understand why architects and owners allow this, when you might want to refresh the room air from time to time?

Dear gabrielpB5332HI, Thank you very much for sharing your feedback. We are happy that you appreciated your stay. We are very sorry to hear about your inconveniences regarding the windows, unfortunately it is how the hotel was built but we do our best to create the best possible experience to our guest and create the possibility for them to experience the true polish hospitality. We hope to see you again during your future stays. Best regards, Wojciech Kawulka - Guest Experience Manager

A great hotel to explore Wroclaw from

Classificação TripAdvisor 4.0/5

Magda0792 Business - 02/05/2019 Avaliação certificada TripAdvisor

A friendly and very well located hotel. I had a nice large, recently refurbished room with a modern bathroom, clean and pleasnatly designed Everything worked well and staff were very helpful and well informed. You can walk to most Wroclaw sights from it, and there is plenty to see. There is also a good shapping centre just round the corner if you need it. I am already planning another stay there - a long weekend with my husband.

Dear Magda0792, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay and that everything met your expectations. We always do our best to give the best possible experience and show the true polish hospitality :) We hope to see you soon during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

Wonderful Mercure in the heart of Wroclaw

Classificação TripAdvisor 5.0/5

anddre2018 Business - 15/04/2019 Avaliação certificada TripAdvisor

Nice hotel near to Old Town. First in my life I was a guest of the day and it was very exciting! Room was upgraded to big apartment with different kind of presents:) Many thanks to all personal of the hotel. I felt like I'm most expectable guest.

Dear anddre2018, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and everything met your expectations. We love to surprise our guests, we are amazed that you felt such positive vibe in our hotel. See you next time! Best regards, Wojciech Kawulka - Guest Experience Manager

Pleasant stay- warm atmosphere!

Classificação TripAdvisor 5.0/5

Zygmunt Ł Business - 15/04/2019 Avaliação certificada TripAdvisor

As usual- great stay in good atmosphere. The staff professional, friendly, personalizes the guest. Restaurant and menu worth to try. The room OK, especially new, renovated ones on the good 4-star level with enough space.

Dear Zygmunt Ł., Thank you very much for sharing your feedback. We are joyful to hear that you appreciated your stay. We always do our best and it is a huuge amount of motivation for us to hear such positive from a loyal guest. See you next time! Best regards, Wojciech Kawulka - Guest Experience Manager

As expected, hight Mercure standard

Classificação TripAdvisor 4.0/5

Michał M Family - 23/01/2019 Avaliação certificada TripAdvisor

Pros:- hard to beat location- great staff- very good breakfast- the PRIVILEGE rooms are worth recommendingCons:- the directions from the parking lot to the hotel entrance could be a LOT better- lack of pool/sauna area- the mattress makes a bit too much noise

Dear Michal, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and had such good time. It is great that you appreciated breakfast - the most important meal of the day - and pros of our location. Thank you for sharing your comments about parking entrance - this kind of opinion is very useful for us. We hope to see you soon in Wroclaw, our beautiful city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Excellent New Year

Classificação TripAdvisor 5.0/5

854vasylp Family - 06/01/2019 Avaliação certificada TripAdvisor

Good location. Everything is reachable in 5-10 minutes - Rynek, Most Tumski, Shopping Center, Parks, Public transport. Very nice Vine restraunt to have a wineglass of good vine. Rooms are clean, reception and all staff are polite. Recommend.

Dear 854vasylp, Thank you for sharing your feedback. We are happy to hear such positive opinion. That is great that you appreciated the celebration of new year`s eve with us. We hope to see you again in 2019 during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

Nice Stay

Classificação TripAdvisor 5.0/5

OscarJunyent Family - 20/08/2018 Avaliação certificada TripAdvisor

Good hotel with perfect situation and very nice staff. We are 2 adults and 2 kids and we did a reservation on a Suite Executive. Room is great for us as we could have separate spaces for kids and adults and my family enjoy a lot. Customer experience was amazing, special mention to Wojtek in the reception staff that set up for us a really custom welcome pack!

Dear Oscar J, Thank you very much for sharing your opinion about stay in our hotel. We are super happy that you and your family enjoyed time which you spent with us in Wroclaw. This is great that you liked our rooms and facilities. Thank you also for mentioning me personally, It was a pleasure to prepare this special welcome, I am very happy that you liked it. We hope to see you again in beautiful Wroclaw to have a chance to surprise you once again :) Best regards, Wojciech Kawulka - Guest Experience Manager

MERCURE stay

Classificação TripAdvisor 4.0/5

Kdobrzynski Couples - 13/08/2018 Avaliação certificada TripAdvisor

Excelent location to walk and sightseeing center of Wrocław.Despite aplacement in shopping Mall building it was quiet.Rooms should be a bit renovated but services were excellent. Breakfasts were OK as for 3 days stay.

Dear Kdobrzynski, Thank you very much for sharing your opinion about stay in our hotel. We are very happy that you enjoyed time which you spent with us in Wrocław. It is great to receive so much of positive feedback - this is the best kind of motivation. We hope to see you again in the future, Best regards, Wojciech Kawulka - Guest Experience Manager

travel

Classificação TripAdvisor 5.0/5

דוד מ Family - 11/08/2018 Avaliação certificada TripAdvisor

ther are 10 peopleat the hotel it was very plesant.excellent location Excellent food and service. the room good add the service ( ANA) Great thanks to the reception expecially to YVONA They are in many hotelsof accor this is the best

Dear marton1946, Thank you very much for sharing your feedback about stay in Mercure Wrocław Centrum. We are very happy to hear that your stay met your expectations. This kind of feedback is the best possible motivation for us, this is great to hear such positive words. We hope to see you again during your next trips to Wrocław, this city for sure have some secrets which you can still discover. Best regards, Wojciech Kawulka - Guest Experience Manager

Great Stay!

Classificação TripAdvisor 5.0/5

Bruce W Solo travel - 01/06/2018 Avaliação certificada TripAdvisor

While all of the staff members at this hotel are good, I was especially impressed by Barbara at the front desk. She was extremely friendly, helpful, and enthusiastic - she went above and beyond to make sure I had a great stay. The hotel was very nice, and the location is great - just a short distance from Old Town, and next door to a large, modern shopping mall. The tram stop is right in front of the hotel.

Dear Bruce W, Thank you very much for sharing your opinion. We are very happy that the service we provide met your expectations. The positive words about our staff are very motivating. I will share your opinion with Barbara, I have to agree with you - she is absolutely amazing every day! Thank you very much for choosing our hotel, we would love to see you here again, Wrocław is beautiful in every part of the year. Best regards, Wojciech - Guest relations manager

Nossas mais recentes avaliações de 20

Em parceria com o TripAdvisor

Nossos outros hotéis nas proximidades

Todos os nossos hotéis em wroclaw