Hotel Novotel Krakow Centrum 4 estrelas

Really enjoyed our 3 night stay in the Novotel and made feel very welcome to Krakow,Staff were so friendly and helpful with Tours etc.Unfortunately we found the pool very cold and hot tub empty and not in use,a little disappointing after our tiring day at the Salt Mines.Overall we would recommend this Hotel which is very central to everything.

All of the staff made us feel very welcome and we were very happy with all the facilities. Our room was large,quiet and comfortable with views of Wawel Castle. It was great to be able to use the pool, hot tub and sauna to relax after a full day of sightseeing. Very good selection of food at breakfast and we enjoyed eating in the restaurant a couple of times. Location is close to the river and a short walk to the main square.

I have stayed here twice so far and there will be a third time. This hotel is modern and well kept. The location could not be much better with the price. Service is also good and the only thing I can complain about is the restaurant menu. It is very heavy for a woman. Basicly you have to eat salad.

Friendly staff with nice lounge area, rooms as well as rest of property was clean and well maintained. It was Hot while we were in Krakow and the air conditioning unit had a hard time keeping up. all in all an enjoyable experience

We travelled with family, used 3 rooms in the hotel but the brother in law opted out for a non hotel rental option. To accommodate all 10, used one of the terrasse suites, great accommodation, the dining room, kitchen and of course the outdoor terrasse. Perfect way to see Krakow with family.

First the good: Very well maintained, very nice staff, very clean rooms and public areas, great breakfast and good bar food. Accor Card: If you have booked a Executive room you would expect it to be on one of the higher floors such as the 5th or 6th with a view of the river and castle. We had a 3rd floor room with a view of the lane at the side of the hotel. So much for the upgrade to a better room when possible.

A group of six of us stayed here for four nights as part of our self-arranged city break. We were all pleasantly surprised at what we found - primarily very helpful and attentive staff in all departments and a good location some 15 minutes stroll to the centre. The breakfast choice was very good and the availability of fruit and water for taking away is a nice touch. My wife and I were upgraded to an Executive Room. Although we weren't too clear about what extras we were now receiving, the bed was comfortable and the room itself was fine. But as I've said, our biggest win was having a staff team at the hotel who were extremely friendly, helpful and informative.

Location is very suitable. Rooms are also quite acceptable. Maybe can increase few amenities in room & bathroom, then would be more better. More or Less the price is also not bad. I can recommend this property and maybe will stay again in future.

Had a fantastic stay here. Service and food was excellent. Evelina, our waitress was a joy. Very efficient and friendly. Josef , the breakfast manager was also extremely helpful. Room was possibly the most comfortable we’ve stay in in a long time. Well done Novotel Krakow, keep up the great service.

Not recommended fot buiness travel, because the hotel is full of bus tourists and the life Music during the dinner was disturbing. The swimmingpool was not open during my stay and the staff at check in was not competent. I was not treated as Platinum member.

Very good location on the river and not far from the city centerFree parking in the hotel basement is availableVery easy and smooth check inThe room space is ok House keeping was late to clean the room, they came around 3:30 pm to clean the roomThe food served in the restaurant was ok The hotel has a nice pool and spa

Novotel Hotel center is a brilliant 4 star hotel in an awesome location. It overlooks the river and yet is close to the castle and about a 10 minutes walk to the old town. The amenities at the hotel are excellent.

Novotel Centrum may be not the most luxurious hotel in the world, but it offers cosy atmosphere and - if you are lucky enough - view of the magnificent Wawel castle. Walking distance to the Market Square or Kazimierz makes is perfect location for business or private stay.

Room - Simple & Good. Location - Very close to Old town and quite easy access. Staff - More or Less Ok. If Hotel has more staff to assist, then will be much better. And hotel must also have bell boy & such service for guest.

Very good location to visit old Krakow on foot,next to the river . Located just outside the remnants of the old city with a great view of the castle and about 15 min.away from the main square. Pleasant staff.Clean room,well designed with everything one needs ,water cooker and Nespresso.