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Hotel Novotel Krakow Centrum 4 estrelas

Classificação clientes Avis 4.6/5 6.772 comentários

Hotel ALLSAFE. Aprovado

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Como funciona?
+ 17 Serviços

Extras do hotel

  • A uma curta distância a pé da Cidade Velha

  • Centro de Fitness reformado

  • Estacionamento no subsolo

  • Internet sem fio de alta velocidade de cortesia

  • Aluguel de bicicletas para os hóspedes

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 16h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento Serviços pagos
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Máquina de engraxar sapatos
  • Lojas/compras
  • Concierge
Lazer e atividades
  • Piscina
  • Academia
  • Bem-estar
  • Praia e esportes aquáticos
  • Outras atividades esportivas
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 8 Sala(s) de reuniões
  • Web Corner em um Mac
  • Centro de negócios
  • Serviço de cópia/impressão disponível

Localização do hotel

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 krakow
poland

Tel: +48122992900

Fax: (+48)12/2992999

Check-in a partir das 16h00

Check out até as 12h00

  • KRAKOW GLOWNY RAILWAY STATION :  2 JUBILAT

  • De avião

    BALICE A 15 km / 9,32 milhas

  • De carro

    A4 A 14 km / 8,7 milhas

  • De trem

    DWORZEC GLOWNY A 5 km / 3,11 milhas

  • De trem

    KRAKOW GLOWNY A 2,5 km / 1,55 milhas

GPS:50.054624, 19.925911

Nossas acomodações

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Nossos restaurantes e bares

NOVO SQUARE LOUNGE BAR

Tipo de culinária: Internacional

Interior moderno, cheio de luz natural com ambiente aconchegante - um lugar perfeito para um almoço de negócios ou um jantar romântico a dois. Os hóspedes mais novos podem desfrutar do menu infantil.

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

NOVO SQUARE LOUNGE BAR

NOVO SQUARE Lounge Bar - descubra um lugar onde a vida é mais deliciosa.

Foto não contratual

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 8

  • Tamanho máximo: 146

  • Capacidade máxima: 180 pessoas

  • Capacidade máxima para banquete: 80 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Krakow Centrum

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.6/5

6.772 comentários

tripadvisor

Classificação no TripAdvisor 4.5/5

2.366 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Average

Classificação TripAdvisor 3.0/5

JJHFIN 23/01/2020 Avaliação certificada TripAdvisor

Jacuzzi out of order in the spa. Warm dishes in the breakfast buffet were too low in temperature, and the cold dishes were almost room temperature. Super strong detergent smell in the elevator one morning. Personnell nice and amicable, especially in the restaurant. Food there in the evening was good. Alone the starters were big enough to satisfy our appetite.

Ecxcellent business hotel, all comfort in privilege room, with parking and good service

Classificação TripAdvisor 5.0/5

pevanel Business - 06/12/2019 Avaliação certificada TripAdvisor

Excellent stay, modern hotel, wel situated with underground parking, comfortable privilege rooms with desk to work, good wifi, spacious room, comfortable bed and bathroom, good breakfast. Only too cold in restaurant, and bit slow service. Very friendly staff, specially Michael (trainee) at reception. One of the best personal services i ever got. He deserves a star !

Recommended

Classificação TripAdvisor 5.0/5

Stay33681581029 Business - 17/11/2019 Avaliação certificada TripAdvisor

I was particularly impressed by the friendliness of the staff and their willingness to help in any way possible. The breakfast was excellent. Cracow is not a cheap city, so all in all I was very happy I stayed in Novotel Krakow Central

Excellent hotel

Classificação TripAdvisor 5.0/5

Timothy S Solo travel - 12/10/2019 Avaliação certificada TripAdvisor

I have stayed in many of the 4 star hotels in Krakow and I believe the Novotel Krakow Centrum is the best. It is doubtful if you could beat it for friendliness of staff, bedroom comfort, breakfast and location.

A popular hotel near the old town and on the vistula

Classificação TripAdvisor 4.0/5

369erwing Couples - 30/09/2019 Avaliação certificada TripAdvisor

I was there with a group and spent 3 nights in this upscale mid-range hotel and can recommend a stay for all ages. Very nice, well equipped, spacious rooms. The hotel is located directly on the Vistula River and the shipping points as well as the old town with the many restaurants and Baar and the famous Wawel Hill. The indoor pool with fitness center invite you to relax and unwind. The staff is mostly very friendly, but in the breakfast room is urgently missing the necessary staff!

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. I am delighted that you loved our spacious rooms and that the convenience of the location as well as the fitness centre. I will share your feedback about breakfast service with the Food and Beverages manager and we will take the appropriate measures to address the problem. Thank you again. We hope to see you soon! Warm regards, Agnieszka Fedior Reservations

Would recommend this Hotel

Classificação TripAdvisor 5.0/5

Culture587035 Couples - 21/09/2019 Avaliação certificada TripAdvisor

Really enjoyed our 3 night stay in the Novotel and made feel very welcome to Krakow,Staff were so friendly and helpful with Tours etc.Unfortunately we found the pool very cold and hot tub empty and not in use,a little disappointing after our tiring day at the Salt Mines.Overall we would recommend this Hotel which is very central to everything.

Great Hotel to stay at in Krakow

Classificação TripAdvisor 5.0/5

Marian B Couples - 21/07/2019 Avaliação certificada TripAdvisor

All of the staff made us feel very welcome and we were very happy with all the facilities. Our room was large,quiet and comfortable with views of Wawel Castle. It was great to be able to use the pool, hot tub and sauna to relax after a full day of sightseeing. Very good selection of food at breakfast and we enjoyed eating in the restaurant a couple of times. Location is close to the river and a short walk to the main square.

Modern hotel in perfect location

Classificação TripAdvisor 4.0/5

Noora79 Family - 01/07/2019 Avaliação certificada TripAdvisor

I have stayed here twice so far and there will be a third time. This hotel is modern and well kept. The location could not be much better with the price. Service is also good and the only thing I can complain about is the restaurant menu. It is very heavy for a woman. Basicly you have to eat salad.

Dear Noora79, Thank you for your review! We are so happy it was your next stay at Novotel Kraków Centrum and nice to see that your stay was good. Thank you for your comment about our restaurant menu- this is good point. We hope to welcome you back to our hotel very soon! Kind regards, Anna Jędruch Front Office Department

Novotel Krakow

Classificação TripAdvisor 4.0/5

marklE3005WJ Family - 17/06/2019 Avaliação certificada TripAdvisor

Friendly staff with nice lounge area, rooms as well as rest of property was clean and well maintained. It was Hot while we were in Krakow and the air conditioning unit had a hard time keeping up. all in all an enjoyable experience

Dear marklE3005WJ, Thank you for your kind words and recommendation. We are happy you spent a great time at Novotel Kraków Centrum. We look forward to welcoming you again soon. Best regards, Anna Jędruch Front Office Department

Great view

Classificação TripAdvisor 4.0/5

jordanwin1 Family - 29/05/2019 Avaliação certificada TripAdvisor

We travelled with family, used 3 rooms in the hotel but the brother in law opted out for a non hotel rental option. To accommodate all 10, used one of the terrasse suites, great accommodation, the dining room, kitchen and of course the outdoor terrasse. Perfect way to see Krakow with family.

Dear jordanwin1, Thank you for your opinion. We really appreciate your kind words about the hotel. We look forward to welcome you again at Novotel. Kind regards, Anna Jędruch Front Office Department

Very good unless you are a Accor Gold Card holder

Classificação TripAdvisor 4.0/5

chasmac_11 Couples - 15/05/2019 Avaliação certificada TripAdvisor

First the good: Very well maintained, very nice staff, very clean rooms and public areas, great breakfast and good bar food. Accor Card: If you have booked a Executive room you would expect it to be on one of the higher floors such as the 5th or 6th with a view of the river and castle. We had a 3rd floor room with a view of the lane at the side of the hotel. So much for the upgrade to a better room when possible.

Krakov Cracker

Classificação TripAdvisor 4.0/5

Curious28009543154 Friends getaway - 06/05/2019 Avaliação certificada TripAdvisor

A group of six of us stayed here for four nights as part of our self-arranged city break. We were all pleasantly surprised at what we found - primarily very helpful and attentive staff in all departments and a good location some 15 minutes stroll to the centre. The breakfast choice was very good and the availability of fruit and water for taking away is a nice touch. My wife and I were upgraded to an Executive Room. Although we weren't too clear about what extras we were now receiving, the bed was comfortable and the room itself was fine. But as I've said, our biggest win was having a staff team at the hotel who were extremely friendly, helpful and informative.

Nice Location

Classificação TripAdvisor 4.0/5

Shubham B Business - 30/03/2019 Avaliação certificada TripAdvisor

Location is very suitable. Rooms are also quite acceptable. Maybe can increase few amenities in room & bathroom, then would be more better. More or Less the price is also not bad. I can recommend this property and maybe will stay again in future.

Dear Shubham B, Thank you for your recommendation. We really appreciate your honest comment about the room. We are glad we fulfiled your expectations and we hope you will back to Novotel Kraków Centrum soon! Best regards, Anna Jędruch Front Office Department

Novotel Krakow

Classificação TripAdvisor 5.0/5

Gerard T Couples - 10/03/2019 Avaliação certificada TripAdvisor

Had a fantastic stay here. Service and food was excellent. Evelina, our waitress was a joy. Very efficient and friendly. Josef , the breakfast manager was also extremely helpful. Room was possibly the most comfortable we’ve stay in in a long time. Well done Novotel Krakow, keep up the great service.

Dear gerthunder, Thank you for your kind words, we're thrilled you enjoyed your stay and appreciate our staff. We hope to welcome you back again, you're always welcome here when you're in Cracow. We look forward to welcoming you again at Novotel. Kind regards, Anna Jędruch Front Office Department

Nice, but crowded hotel with inadequate service

Classificação TripAdvisor 3.0/5

Ernst240 Business - 24/09/2018 Avaliação certificada TripAdvisor

Not recommended fot buiness travel, because the hotel is full of bus tourists and the life Music during the dinner was disturbing. The swimmingpool was not open during my stay and the staff at check in was not competent. I was not treated as Platinum member.

Dear Ernst240, Thank you for your review which has been read with a great care. What is more, the hotel management is aware and we would like to express our sincere apologies for all the troubles caused during your stay with us. We are really sorry for this. It has given us a proper lesson how and what we need to change. Once again, thank you very much for your feedback. Sincerely yours, Wojtek Kogut Guest Experience Manager Krakow

Novotel Krakow

Classificação TripAdvisor 4.0/5

ahmedadham76 Family - 16/08/2018 Avaliação certificada TripAdvisor

Very good location on the river and not far from the city centerFree parking in the hotel basement is availableVery easy and smooth check inThe room space is ok House keeping was late to clean the room, they came around 3:30 pm to clean the roomThe food served in the restaurant was ok The hotel has a nice pool and spa

Excellent hotel

Classificação TripAdvisor 5.0/5

Timothy S Solo travel - 12/08/2018 Avaliação certificada TripAdvisor

Novotel Hotel center is a brilliant 4 star hotel in an awesome location. It overlooks the river and yet is close to the castle and about a 10 minutes walk to the old town. The amenities at the hotel are excellent.

nice view on the castle

Classificação TripAdvisor 5.0/5

oleksy Family - 09/07/2018 Avaliação certificada TripAdvisor

Novotel Centrum may be not the most luxurious hotel in the world, but it offers cosy atmosphere and - if you are lucky enough - view of the magnificent Wawel castle. Walking distance to the Market Square or Kazimierz makes is perfect location for business or private stay.

Good Location & Good Room

Classificação TripAdvisor 4.0/5

Shubham B Business - 03/07/2018 Avaliação certificada TripAdvisor

Room - Simple & Good. Location - Very close to Old town and quite easy access. Staff - More or Less Ok. If Hotel has more staff to assist, then will be much better. And hotel must also have bell boy & such service for guest.

Dear Shubham B, Thank you very much for your review and feedback. We really appreciate it and hope you will stay with us again in the future. Best regards, Wojtek Kogut Guest Experience Manager Krakow

Short but pleasant

Classificação TripAdvisor 4.0/5

Dirk T Solo travel - 13/06/2018 Avaliação certificada TripAdvisor

Very good location to visit old Krakow on foot,next to the river . Located just outside the remnants of the old city with a great view of the castle and about 15 min.away from the main square. Pleasant staff.Clean room,well designed with everything one needs ,water cooker and Nespresso.

Dear Mr. Dirk T, Thank you for your kind words and all the remarks on your stay with us. We are really glad you had a good stay with us here in Krakow. Hope to see you again in the future at Novotel Krakow Centrum! Best regards, Wojtek Kogut Guest Experience Manager Krakow

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