Отель Novotel Москва Центр 4 звезды

Все отлично, персонал вежливый, всегда все подскажет.

Отель в хорошем и доступном месте, но такая стоимость за номер совершено необоснованна. Старая и неудобная мебель, имелся не совсем свежий ремонт (стены грязные, двери в скотче, сантехника с разводами и желтизной). Также нельзя было настроить кондиционер и было просто невозможно жарко, так что было тяжело спать. Посуда в номере бумажная (одноразовая), полотенца старые.

Сервис в отель на высоком уровне, хоть и номера конечно уже старые. Но персонал внимательный и приветливый, а это очень важно!

1) Слив воды в душе очень слабый и нет перегородок , если долго купаешься то образуется болото в душе и за его пределами. 2) нет розетки так чтобы можно было лежать на кровати и пользоваться телефоном одновременно 3) вот эти две проблемы, остальное идеально

Отличный семейный номер, пара дней прошли прекрасно и незаметно. Предоставили поздний чекаут с 12 до 14. Приветлевый персонал. Самое важное - прекрасный комплемент на ДР жены - спасибо.

Порадовало местоположение и завтрак. Номера устаревшие,просьбу о халатах не выполнили. Не хватает шапочки для душа,ложки для обуви,нормальных чашек для чая. Затрепанные полотенца.Все это создавало отсутствие заботы о гостях.

Хорошее: Удобное расположение отеля, хороший, но однообразный завтрак, неплохой по комфорту номер, возможность поужинать в отеле, быстрый лифт. Плохое: уборка номеров плохая - за неделю не заметили пылесоса, полотенца почти не менялись, запах из канализации в ванной, в зале для завтраков медленно приводят в порядок столы после посетителей, в целом интерьеры и отделка номеров и общих помещений визуально изношены, соседей в номерах слишком хорошо слышно

Всем советую этот отель. Проблем не возникло. Быстрое заселение. В ресторане шведский стол (еда вкусная), ребёнок ел с удовольствием. Отличное расположение, рядом станция метро

Гостеприимно!

I stayed over a month in this hotel as I was taking some Russian language classes. This hotel is perfectly located in Moscow, right on the Mendelevskays metro station (2 min walk) ! I got upgraded for my whole stay to a very nice big room with great view on High Floor. The price is a bargain for the location and service you got. The ladies at the reception were always really nice and happy to help if needed. Only the room cleaning service could be improved...

Hotel with the very good breakfast, perfect location, but with average service and very old rooms … Metro station located just around the corner (Mendeleevskaya station). The breakfast is perfect with the very wide range of food. Cleaning of the room was made very bad, cups not washed, new water and cosmetic was not refreshed (only after reminder). The rooms are very old together with the furniture, not enough electric sockets (no sockets in bathroom). Not possible to open the windows and condition works only for heating, not easy to sleep (not enough fresh air). The matrasses are very old and I was absolutely tired after sleeping every night and have a pain in my back.

I am staying in this hotel for 15 years. Quality of room and bathroom is dramaticly going down... No improvement in 15 years compare to mainy other Novotel. Shower water is flooding all the bathroom. Shower and sink are clog so water is poorly going out. All taps and shower are the cheapest of the market not in line with a 4 star hotel but a 2 stars as the toilet seat. Curtains are white of dust in some rooms. Furnitures are old as well as bed. But all the staff is very efficient and friendly!

It was a good stay, nice and friendly staff, good breakfast, good location, nice view from top floors, nice bar, at the lobby. Parking was there. May be the hotel can change their telephone sets in the rooms, because they are already a bit old.

Its a reasonably nice hotel - staff is nice, its walking distance to a lot of places, café and market nearby, restaurant/bar onsite. The lobby looks nice but some of the hotel is looking a little weathered. My first stay was on the 14th floor - nice room, great view, but the carpet in the hallway was essentially destroyed - worn and stains all over it. My second stay (the following week) was on the 4th floor - that hallway looked more recently upgraded. Room was ok, nice beds, view out the back wasn't terrible. But I do have to agree with another poster that the bathrooms really need an upgrade. They clearly have not been upgraded in some time. Yandex taxi (download the app) was only about a $12-$14 cab ride to here from the airport - can't beat that. Overall, I would stay again, but I would not pay more than $100/USD to stay.

I found that hotel clean, nice with relatively good breakfast and friendly staf. The only negative thing I found was scrambled eggs at the breakfast - nothing to do with breakfast - just no taste slush...