Отель ibis Москва Киевская 3 звезды

Как всегда, чисто и уютно. Каждый раз я чувствую себя как в гостях у хороших друзей.

Приятно стать обладателем золотой карты, соответственно воспользоваться преимуществом этой картой. Спасибо

У меня золотая карта Accor, мне всегда дают номер с видом на офис Росгосстраха. На этот раз дали ном 11104 с окном во внутренний двор. При заседании попросил на ресепшене, что бы мне дали в пользование ложку для обуви. Сотрудник пообещал это сделать, но не сделал. В душе и раковине в дозаторе нет геля - не смог помыть голову. Несу через охрану на пятом этаже пакеты из Перекрёстка - охранник заставляет их оставлять на столе, проходить через металлоискатель, а сам пакет проверяет своим щупом (не знаю как эта металлоискательня хрень правильно называется). Он действительно думает, что я проношу в мою любимую гостиницу взрывчатку? Я планирую приехать к вам в отпуск с 31 июля по 8 августа. Надеюсь на этот раз всё будет нормально?

Все хорошо!

Номер стандартный маленький, но уютный, хотелось бы немного темный ночник, все освещение очень яркое.

Остановился на ночь в выходные, заезд был быстрый и легкий. На улице было +35, в отеле прохладно - как надо. Всё чисто, без очередей зарегистрировался. Комната уютная, очень нравится новый интерьер Ибис (я несколько лет останавливаюсь в отелях Accor Hotels). Заказывал на ужин пасту - большая вкусная порция. Выбор еды небольшой, но всё основное есть. Есть веранда с отличным видом на город, здание совмещенно с Novotel, Adagio. В Новотеле я брал поздний завтрак, потом отдохнул в chill out зоне. В целом всё очень понравилось, включая персонал (вежливый, быстро всё делали). Я заказал обед внизу в ресторане и ушёл на 10мин в номер , а парень, который работал за баром поднялся в номер, чтобы сообщить что обед готов.

Все в соответствии с европейским стандартом.

i didn't spect much from ibis. as a platinum member, i knew what i should get from which accor hotel brands. but this ibis Moscow Kievskaya gave mw the worse ibis experience ever, starting from the reservation process throughout the whole stay. the only good point is the location. the hotel is next to metro station where it connects to 3 metro lines and just crossing the street from a shopping mall.

The staff was very rude and not flexible. I frequently stay at IBIS so i was hoping in Moscow i will have the same experience like in other parts. They probably had a issue with the POS or with my card from my banks. I was ask to pay at check-in and i try to use my credit card ( the same that i used for booking on the Accor website) and they claimed it didn't work although the Amount was blocked in my account. They refused to give me the room although i showed them on my online Bank app that they reserved the money in my account and i told them i need to check with my bank till check out to see what happened. Still they didn't want to give me the room so i tried to used a credit card from another bank and it was still not working. Then i used the same card on an ATM and pay in cash . It was really a bad experience and very bad behavior from the reception staff. I lost 1 hour from a business meeting because of this situation and i still have around 300 euro blocked in my account that i need to clarify with the bank. This refusal to give me the room without prepayment or a approved credit card is something that i don't understand. Why i am a member if the Accor Hotel if i have no benefits? I was expecting more professionalism in every country from Accor Group.

The great value hotel is steps away from Kivesky Railway Station (35 mins from direct from VKO airport on the aeroexpress train) and Kievskaya metro station (line 3,4 and 5) direct to Kremlin, Red Square, Izmailovsky Souvenir market, Old Arbat Street and Komsomolskaya metro station which is next to Leningradsky Railway station (need to walk up a flight of over 20 steps) to take the high speed Sapsan train to St Petersburg. Across the street is the big and modern Evropeisky Shopping Centre. The hotel provides free visa support and all the staff are .very welcoming and helpful. Our room was clean and sound-proofed and has everything we needed except coffee making facilities. Bottled water was provided daily and best of all the air condition was running even though the outside temperature was below 20 degree C. Security was tight and we felt very safe. Each time we stepped into the hotel lobby, we had to walk through the metal detector and our backpacks would be checked. We have to use our room key card to take the elevator to our floor. The basic buffet breakfast was adequate

The hotel was located at the city center with a subway connection from Kievskaya stop directly to the Airport, Expo Center or all touristic places. The rooms are quiet,non-smoking, well furnished and clean. I would definately prefer to stay here again in my furher visits.

I enjoyed my stay at the hotel. Very good location opposite to a shopping mall (with large variety of shops, restaurants and cafes )and metro station (10 minutes from kremlin). Really stylish (minimal chic) and clean room and bathroom . Nice view to moscow city. New , modern hotel. Definitely reccomend it !!!

It's a very good place to stay. it's near the metro & train station. The location is easy to find. It has quiet rooms with modern architecture. The cafeteria has amazing food options with very nice & friendly staff & services at desk & bar. So in conclusion, Ibis Moscow Kievskaya is a very good place to stay.

The best thing is that they have standards so you don't need to worry about any unpleasant surprises, very clean and comfortable and well equipped room & bathroom, in front of Kievskaya Metro & Train.

Correct Hotel in the Centre of Moscow. Loceted directly next to the Kievskaya Railway station and the metro station. Well organized check-in and out. Helped to apply for Russian visa as well. Good buffet breakfast with a lot of choices.