Novotel Muenchen City bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 3.582 ulasan

Novotel Muenchen City - Image 1
Novotel Muenchen City - Image 2
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Novotel Muenchen City - Image 4


Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • Tim muda, dinamis, dan bersemangat dengan senang hati menyambut Anda.

  • Terletak di pusat kota München, dengan akses yang baik ke transportasi umum dan bandara

  • Restoran THE FLAVE dengan hidangan internasional dan camilan

  • Area kebugaran yang baru direnovasi dengan kolam renang dan sauna terpisah

  • Pusat konferensi terpisah dengan desain menyeluruh "GREAT Meetings" by Novotel

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Akomodasi kami

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Lokasi hotel

Novotel Muenchen City

Hochstrasse 11, Bayern

GPS:48.129516, 11.58865

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service


Di THE FLAVE, semuanya berpusat di sekitar Viktualienmarkt di Munich! Setiap hari, kami dapat menawarkan produk pasar pilihan yang beragam dan segar. Dari camilan ringan hingga aneka makanan berat yang lezat.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  3.582 ulasan

Peringkat TripAdvisor  4.0/5  3.490 ulasan

Nice hotel but felt unsafe

Catatan Tripadvisor 3.0/5

Seaside13309867193 Ulasan TripAdvisor tersertifikasi

I stayed in the hotel for 3 nights. It is very well located, the breakfast is good and the room is nice but in the second night a stranger called to my my room's phone in the middle of the night, confirming the room number and asking if he could make me company and saying very disturbing things. I got really nervous and felt really unsafe because this person needed to know the hotel number and room lines and now he knew I that I was in my room. Called the reception and they told me other customer had complaint. I couldn't sleep well the rest of the time there because I was feeling really unsafe, especially after reading some comments about the security here. There is no way of locking the room from inside, no camaras in the hallways (at least that I could see) and now security measures at reception to prevent anyone from going to the rooms.

Dear Seaside13309867193, I am very pleased that you took the time to review your visit with us. Thank you for your positive remarks on the room and the breakfast. Regarding the call in the night, we take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. Can you please send us your room number in an eMail so that we can check the incident and prevent further disruption. Best regards, Rafael D. Fröhlich, General Manager

Surprisingly good for a chain hotel

Catatan Tripadvisor 4.0/5

jacqui13PerthWa Ulasan TripAdvisor tersertifikasi

New modern hotel with great facilities .Rooms were comfortable and roomy with good linen and pillows . Fab buffet breakfast lots of choices and the bar served good food in the evening too . A short ten minute walk into old town .

Nice room but not safe

Catatan Tripadvisor 2.0/5

GrandTour02385587928 Ulasan TripAdvisor tersertifikasi

The room was nice but there were several alarming experiences during my 2 nights stay with my husband. We checked in at 3pm. About 30 mins to an hour later, there was a knock on the door but before we even had the chance to respond the door opened. A woman in dress shirt and skirt said she was just checking on room service. We did not order anything at all! Next day, we were out from morning till night. Came back and noticed that our luggages were rummaged. We knew immediately because we repacked the day before and avoided touching certain parts (to avoid repacks since it was the last 2 nights of the trip). Luckily, nothing was lost as our valuables are with us. The next morning at 8am (on our check out day), another knock on the door. Again, before we could respond the door opened. A different woman, this time in house cleaning attire, appeared. She saw us in the room and quickly apologized and closed the door. Check out time is at 12pm and usually hotels don't do housekeeping on check out days so this is just weird. We felt unsafe that anybody can just open the door anytime. It was not possible to lock the door from inside. There is a knob lock inside but it does not work. Also, the concierge allows for keeping luggages but the luggages are not tagged. They just give you tabs for the number of luggages you have but ask you what the luggages look like when you claim them. Separately, youtube and netflix does not work on the tvs.

Dear GrandTour, Thank you for your feedback & for your critique and suggestions on improvement. I assure you, you are absolutely safe with us. But we sincerely regret that your experience with the room and our servioce did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the future and your next visit will be more pleasant as the previous one. Best regards, Rafael D. Fröhlich, General Manager

Worst internet ever, I would not recommend for business traveller

Catatan Tripadvisor 2.0/5

Jim P Ulasan TripAdvisor tersertifikasi

Worst internet i have ever experienced... and I have been around since internet started:) I could not get enough reception to authenticate at the desk in the room so had to stand close to the door to get the internet working... then sit down and hope it does not drop mid call. I contacted the front desk and they said it was my corporate security policy.... I am involved in computers and internet security for business... this is just a bad network in the hotel. The simple fact they have 2 networks is an indication it is not well set up. They should update the network. Other than that, the breakfast was good, room is ok. (otherwise it would be one star)

Dear 766JimP, I sincerely apologize for the problems regarding the wi-fi that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Rafael D. Fröhlich, General Manager

Spacious room, well located, good breakfast!

Catatan Tripadvisor 5.0/5

marcioxes Ulasan TripAdvisor tersertifikasi

Stayed for 2 nights. Great Hotel! Spacious room, very well located, few minutes walking for the old city centre, for the Marienplatz. excelent breakfast, good wellness centre. Me and my wife loved the hotel!!!!!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.756 ulasan 9.2/10 Lokasi
  • 2.262 ulasan 6.8/10 Kamar
  • 2.083 ulasan 8.3/10 Pelayanan
  • 119 ulasan 5.3/10 Internet
  • 1.640 ulasan 9.1/10 Sarapan
  • 1.175 ulasan 5.5/10 Kenyamanan
  • 828 ulasan 8/10 Kebersihan
  • 556 ulasan 6.2/10 Kolam

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