伦敦塔桥诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 2,007 评论

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10 Pepys Street, EC3N 2NR 伦敦, 英国

描述

酒店其他优惠

  • 203 间现代客房，提供连通房

  • 位于伦敦市中心，方便前往旅游景点

  • 结束一天的观光后，您可在桑拿房和土耳其浴室放松身心

  • 提供残疾人设施和室外公共停车场

  • 6 flexible meeting and events rooms and a dedicated team to help

我们的客房

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酒店位置

伦敦塔桥诺富特酒店

10 Pepys Street
EC3N 2NR 伦敦
英国

GPS:51.510794, -0.077606

电话
传真 +44 20 7265 6060

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

KEEPERS KITCHEN AND BAR

Eat, Drink and unwind morning, noon and night at the Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotels roof.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,007 评论

TripAdvisor 评级  4.2/5  3,890 评论

卓越奖 2025

Fantastic!

Tripadvisor 评级 5.0/5

Kenny F 经 TripAdvisor 认证的评论

Stayed for 3 nights to visit London. Great Hotel very friendly and helpful staff. They all have a smile!!. Great restaurant and bar with a big shout out to 'Lucky' a real asset to the Hotel. Thanks everybody.

Dear 240kennyf, Thank you for your fantastic review! We’re delighted that you enjoyed your stay and found our team friendly and helpful—your kind words about Lucky will definitely be passed on. It’s wonderful to hear you enjoyed our restaurant and bar as well. We look forward to welcoming you back on your next visit to London! Regards, Novotel Team

Great Find

Tripadvisor 评级 5.0/5

Blalb24 经 TripAdvisor 认证的评论

We had dinner at the Novotel’s Restaurant, Keepers, last evening. The service was excellent, the food very good, with many healthy offerings. While not staying at the hotel, the location close to the Tower Hill metro station was a great find. We will go again during our London visit. Ask for Ashraf for your server!

Dear Blalb24, Thank you for your wonderful review! We’re delighted that you enjoyed dining at Keepers and appreciated both the excellent service and the variety of healthy food options. It’s great to hear that our convenient location near Tower Hill metro station made your visit even easier. We’ll be sure to pass on your kind words to Ashraf. We look forward to welcoming you back again during your next trip to London! Regards, Novotel Team

Family break in central London

Tripadvisor 评级 5.0/5

Christine R 经 TripAdvisor 认证的评论

We enjoyed a two night break at this lovely hotel, situated in a perfect position for many of London’s tourist attractions. The hotel itself provided an excellent experience for our family made up of three generations. The staff were welcoming, the rooms were clean and comfortable and dinner in the restaurant suited the kids and adults alike.

Dear roskochris, Thank you for sharing your delightful feedback about your recent stay with us. We are thrilled to hear that our central location, welcoming staff, and accommodating facilities contributed to a wonderful family break. It is our aim to provide a comfortable and enjoyable experience for all our guests, and we are pleased to know that both children and adults found satisfaction in our dining options. We look forward to welcoming you and your family back in the future. Best regards, Giada, Guest relations

Great location, not a lot else. Go for Room only!

Tripadvisor 评级 3.0/5

GrahamG842 家庭住宿 - 经 TripAdvisor 认证的评论

Room 441. OK but a hell of a squeeze for 3. Bathroom OK but susceptible to significant condensation build up. Good Shower. Room decor was worn but functional, all aspects working. Bed comfort average to good. Mini bar empty. Annoys the living daylights out of me when you are paying more than a G for a couple of days! Plenty of wardrobe space and has iron and ironing board. Check in - slow, and shambolic. Breakfast - Avoid. Just opt for room only and spend the difference on something nice. It’s like a cattle market - rude people, kids running a mock everywhere and the food and offering is less than desirable. Yes there l’s a hot and a cold option but if you verge to continental you’ll be greeted with cold pastries, semi fresh bread, two choices of cheese and you may be lucky to score some fruit, salad or meat options if they get refilled. The hot buffet appears to be fried or double fried! It was not good. No option for poached eggs you have to choose from rubbery scrambled or slimey hard yolk fried. At least one of the coffee machines is out of use and needs employee attention continually. Keepers bar (your breakfast venue) and evening beverage haunt has some bizarre decor. Evening drinks were OK, staff pleasant enough, marginally happier than those at breakfast. Should have stuck to the original plan. Live and learn.

Dear GrahamG842, Thank you for taking the time to share your detailed feedback. While we’re pleased to hear that certain aspects of your stay—such as the shower, room functionality, and available amenities—met your needs, we’re very sorry to learn that several elements did not meet your expectations. We apologise for the discomfort caused by the room layout and condensation in the bathroom, as well as the disappointment regarding the minibar. Your comments about check-in being slow and disorganised are also concerning, and we will be reviewing this with our team to ensure a smoother experience for our guests. We are especially sorry that breakfast did not provide the quality or atmosphere you were hoping for. This is far from the standard we aim to deliver. Your feedback about food variety, temperature, replenishment, and the overall environment is extremely valuable, and we will be addressing these points with our kitchen and restaurant teams. We’re glad to hear that you found the evening drinks satisfactory and the bar staff pleasant, though we understand this did not make up for the issues you encountered. Thank you again for your honest review. We appreciate your candour and will use your comments to improve. We hope you might consider giving us another opportunity in the future so we can offer a much better experience. Regards, Novotel Team

Nice location

Tripadvisor 评级 5.0/5

mamabelz 家庭住宿 - 经 TripAdvisor 认证的评论

The location is very nice- the subway is nearby, Tower of London and bridge were two blocks away. A Pret a manager, Starbucks, Devine restaurant and co-op nearby. Lots of restaurants located nearby and souvenir shops. The keepers restaurant also very good and closes at 9pm. Buffet Breakfast was very good. The bar also looked fun and lively in the evenings. The bathroom Had Rituals shower gel and shampoo. Refrigerator and kettle. Our room could actually accomodate 2 more persons in the pullout couch.

Dear Mamabelz, Thank you so much for sharing your experience with us! We’re delighted that you enjoyed our convenient location near the subway, Tower of London, Tower Bridge, and the many cafés, restaurants, and shops in the area. It’s great to hear that you liked our Keepers restaurant, as well as the breakfast buffet and the lively atmosphere at the bar. We’re also happy that the in-room amenities—such as the Rituals products, minibar, and kettle—added comfort to your stay, and that the pullout couch provided extra space. We truly appreciate your feedback and hope to welcome you back on your next visit! Regards, Novotel Team

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其他网络用户评价我们的酒店

  • 1,606 评论 9.8/10 位置
  • 1,542 评论 7.9/10 房间
  • 1,551 评论 9.2/10 服务
  • 20 评论 7.8/10 上网
  • 894 评论 8.7/10 早餐
  • 766 评论 7.9/10 舒适度
  • 632 评论 8.4/10 清洁度
  • 14 评论 8.5/10 可持续性

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