노보텔 런던 브리지 4성

고객 평점 (ALL 평가) 4.6/5 2,785 리뷰

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호텔설명

호텔 추가 정보

  • ALLSAFE Clifton Environmental 인증 호텔

  • London Bridge 역까지 도보로 10분

  • 유명한 London Borough Market 전망

  • London Bridge 역에서 Gatwick 공항까지 직행 열차

  • 투숙객을 위한 전용 중앙 런던 주차 공간

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호텔 위치

노보텔 런던 브리지

53-61 Southwark Bridge Road
SE1 9HH 런던
영국

GPS:51.50572, -0.095408

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMET BAR AND RESTAURANT

Come and relax at Gourmet Bar, our stylish and cozy restaurant serving artisan coffee, delicious international food, creative cocktails and local beers!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,785 리뷰

TripAdvisor 평가  4.0/5  3,105 리뷰

2024으뜸 시설

좋은 위치, 약간 아쉬운 서비스

고객 평점 3.0/5

익명 가족 - 전체(All) 통지 확인

위치 좋아 이동하기 편했습니다. 룸 상태도 괜찮아 지내기 불편하지 않았습니다. 다만, 별도 요청한 late checkout, 물품리필 등 커뮤니케이션이 원할하진 않았습니다.

Hi Jaeyoun, Thank you for completing the survey and taking time to provide me with feedback about your stay. I am pleased to see you appreciated the hotel location and room product. My apologies however in regards to the communication breakdown between yourself, reception & the housekeeping team about the late checkout. I will be sure to follow up on your comments to see where improvements could have been made here. I do hope to be able to welcome you back to the hotel in the near future. Kind regards, Tim Gordon Rooms Division Manager

Good but not great

트립어드바이저 평점 3.0/5

SJCou TripAdvisor 인증 리뷰

Excellent welcome and very fast check in. Room was well appointed but a little dark with 'subtle' lighting. The main lamp in the bedroom didn't work. Couldn't phone down to reception as phone wasn't working. The full length mirror was missing which was problematic when drying my hair for a black tie event that evening. Not the hotel's fault but got awoken at 5.30am by a very loud lorry/work crew who proceeded to work for 90 minutes - surely this shouldn't have been allowed? Fortunately the windows worked well to block sound once closed. The curtains were blackout ones. Good location, just 10 mins walk from London Bridge. And superb skyline views.

Afternoon tea

트립어드바이저 평점 5.0/5

Estelle M TripAdvisor 인증 리뷰

We booked afternoon tea. It was a girls weekend,myself,sister and my daughter. Nothing was too much trouble ,even when we had to reschedule the booking time due to an earlier flight home. Food was lovely,tea and coffee was abundant, staff so friendly and helpful. I can't praise it all enough. Now I can't wait until next year when I've said this has to become an annual event ☺️

Dear Estelle, Thank you for sharing your fantastic afternoon tea experience with me. I am so pleased our team were able to help you reschedule the booking and provide you a brilliant quality of product. I am also looking forward to your return next year. See you then! Kind regards, Tim Gordon Rooms Division Manager

From the Cullen family

트립어드바이저 평점 5.0/5

Steve C TripAdvisor 인증 리뷰

We have just returned from a 3 night stay at Novotel London Bridge. The hotel is centrally located, within walking distance of many top London Attractions and only 15min from Kings Cross Station. On arrival, Tim greeted us and got us checked into our room hassle free. We were early arriving at the hotel but Tim dealt with us very professionally, he’s a really nice , helpful guy and was able to answer all our questions, nothing was a problem for him. The hotel and our room were spotlessly clean and we had a fabulous view of The Shard. I would also like to thank Rasa, the lovely women who greeted us every morning with a big friendly smile and took us to our table for breakfast, seeing her was always a good start to our day The breakfast was beautiful with plenty of choice for everyone. Without a doubt on our next trip to London we will definitely stay at The Novotel London Bridge again.

Dear Steve, Thank you so much for the brilliant feedback, I am delighted that our team looked after you so well! It was a pleasure to host you & your family here. I will share your comments with Rasa and the food & beverage management team about the breakfast service, they will be really pleased to know. I am looking forward to welcoming you back again soon! Kind regards, Tim Gordon Rooms Division Manager

Beware - two hotels with the same name

트립어드바이저 평점 1.0/5

RoomRaider691 TripAdvisor 인증 리뷰

Beware that there are two hotels with almost exactly the same name. This is the Novotel London Bridge. There's also a Novotel London Tower Bridge. Both are near London Bridge, but on opposite sides, some distance apart. This hotel was originally the Novotel London City South and recently changed its name. It's ridiculous that Accor allows two hotels to have the same name, but they'll charge you if you book one and turn up at the other. Beware!

Dear guest, Thank you for sharing your experience with us. I would like to address your concerns and provide some clarification. While we understand how the similarity in hotel names, I would like to highlight that we are Novotel London Bridge, and the other hotel is Novotel Tower Bridge—two different properties with distinct names. Additionally, the two hotels are only about 20 minutes apart. Your booking was indeed made with us at Novotel London Bridge, but it seems you chose to stay at Novotel Tower Bridge instead. As your booking remained active with us, we applied the terms and conditions of your reservation. I would also like to explain that while both hotels are part of the same brand, we operate independently, which unfortunately means deposits cannot be transferred between properties. I do apologise for any inconvenience this may have caused. Please don’t hesitate to reach out to me directly at eva.nunez@accor.com if you would like to discuss this further. Warm regards, Eva Núñez Operations Manager Novotel London Bridge

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그 외 웹 사용자 평가 등급

  • 1,508 리뷰 9.7/10 위치
  • 1,688 리뷰 7.3/10 객실
  • 1,771 리뷰 9/10 서비스
  • 17 리뷰 8.6/10 인터넷 가격
  • 1,185 리뷰 8.7/10 조식
  • 676 리뷰 8.2/10 청결도
  • 435 리뷰 9.2/10 분위기
  • 178 리뷰 8.7/10 음료

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