Staff were nice and helpful, but the room was not so clean specially the bathroom. The bed was really humid, had to leave the air on to try to dry the bed.The air conditioning was noisy and didn't quite control de temperature.

The room is clean an comfortable; the hotel team very kindly and helpful; the parking lot is easy to access; the breakfast is complete and a great sort of options, including many kind of breads, fruits, ...

Breakfast is not good. Few things and very expensive. Need a light sign when the guest arrive in hotel. Missed cutlery at breakfast, cold warm milk in the bottle. The restaurant is small for many guests

Everything was fine. The small room was very clean. Lots of parking space. Goog bed. Pillows not so good. Bathroom very clean The only complaint was that the reception / breakfast area was in refurbshiment.

I wil be back soon to this hotel and I aprove and indicate it for all travellers. Good location, very good services, gently services people, good bed room and sleepy, clean bath room and next to shopping center.

This is my reference IBIS. It is well located, in front of a shopping mall, good price/benefit ratio, never faced cleaning problem, standard breakfast, and food options (IBIS standard), nice morning view

Good quality hotel, clean, comfortable, well located, quiet night with the exception of air conditioning this could be a bit quieter but still had a peaceful night's sleep is worth the cost for the benefit it brings

Contrary to many other stays at São Carlos IBIS, this was a quite disgusting experience: my children were kept in the lobby at midnight because the clerk could not confirm the payment already made. I would appreciate to hear from you what action was been taken regarding this.

Front desk at check-in clerk very fast, very well trained. The rooms are very functional, and the beds very comfortable. Excellent cleanliness in bedrooms and other rooms of the hotel. Varied breakfast and well served. Check quick and organized out.

Great price for a confortable and very clean hotel. De optional breakfest was great. The room has a good size and it is very functional, there is even an area for you to iron your clothes. The location is near a mall.

Excelent choice in São Carlos. Very good value for Money. Cordial and efficient service. Very clean rooms. Excellent location, just steps from a major shopping center. Parking included. Wifi works just fine.