ibis Sevilla 1 star

My stay overall was very positive. Hotel well located (near the airport), clean and very quite location. Parking available, no stress to park the park and not far away from the city centre. I would like to highlight the staff of the reception. I can´t remember the name, but I did the check in on Sunday, 12th of March around 17.00. He was very professional, friendly and kind with all the guests. Many people at the reception at the same time, doing check in, with questions and the receptionist kept calm, friendly and professional. I worked in tourism for many years, and I can tell you this is an example how to provide good service to the guests. Congratulations!

More than decent hotel, quite basic rooms, very clean and convenient if you travel by car, cheap parking and close transport to city center (by bus).

The hotel itself is standard, however some staff were rude and there was no air conditioning. When we asked why the room was too hot and the outside temperature reached 32º, the girl at the reception said that there was no need for air because it was not hot. There was a child in the room and she slept almost without clothes so hot that the room was, we kept the windows open to get in some air. The very weak breakfast, the worst Ibis I've ever been. Compliment to the hotel restaurant, tasty food and very attentive attendants.

Not having been to this branch of Ibis before, I was confused by the other Ibis branch nearby and parked my car in the 'Ibis Parking Garage', only to discover that a surface carpark was next to the hotel 100 meters away. The receptionist was very patient with my confusion and arranged for me to be able to escape from the underground carpark without incurring a charge. I was grateful for this. The hotel and restaurant were quite adequate for our overnight stay.

Nice reception lady Marina. Good welcoming and being helpful.