Mercure Troyes Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,761 reviews

Mercure Troyes Centre Hotel - Image 1
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Description

Hotel extras

  • Hotel fully renovated in March 2023

  • In the downtown area 10 minutes from the factory shops

  • Paid covered car park (max. height 1.9 m). Upon reservation with the hotel.

  • Large outdoor terrace

  • A building with personality

Our accommodation(s)

Hotel location

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000 TROYES
France

GPS:48.292657, 4.079443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COTTON BAR

The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our BRUNCH (EUR 29/person) upon reservation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,761 reviews

TripAdvisor Rating  4.5/5  1,042 reviews

Certificate of excellence 2024

Great value for money

Customer review rating 4.5/5

Detlef S. Couples - Confirmed reviews ALL

Nice hotel. Great location. Quiet. Brief walking distance to the historic part of Troyes.

prima locatie

Customer review rating 4.5/5

P. Couples - Confirmed reviews ALL

perfect

Location was good

Customer review rating 4.0/5

John Couples - Confirmed reviews ALL

Hotel was clean and efficient. No fridge in room. Staff were friendly and car parking good

Ineffective aircon and room fridge

Customer review rating 2.0/5

Martin Couples - Confirmed reviews ALL

We stay at the Mercure Troyes fairly often - but were disappointed by our latest visit. It was unseasonably warm, and we were disappointed to find that the room aircon didn’t work (we ended up opening a window instead, which was still too hot), and that the room fridge - that I need for medication - wasn’t chilling either.

A well executed refurbishment!

Customer review rating 4.0/5

Glen Couples - Confirmed reviews ALL

Hi We were in transit from Collouire in the far South East, relatively close to the border with Spain. Our journey from Calais in total was 1600 kms. We chose your hotel as it was a mid point on our journey home. The room was clean, modern and we slept well. However rhe bathroom sink dot not close so you could not retain hot water to wash or shave. Disappointment also that there were no charging posts for IPads surely almost a basic requirement in modern hotels. None either in the spacious lounge and sitting areas. Bad execution in my view.

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Other web-users rate our hotel

  • 655 reviews 9.1/10 Location
  • 1,036 reviews 8.5/10 Room
  • 935 reviews 9/10 Service
  • 13 reviews 4.4/10 WiFi
  • 628 reviews 8.2/10 Comfort
  • 518 reviews 8.8/10 Breakfast
  • 359 reviews 9.4/10 Vibe
  • 250 reviews 8.8/10 Cleanliness

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