ibis Lincoln

I’d love to give this more However given my experience I just can’t. This is no reflection on any of the staff at the site as they all are polite welcoming and engaging and first impressions as you walk in are lovely with all the grey and red decor. Staff prompted us to register to get a free drink however can’t serve with ice as Ice machine broken This unfortunately is where it goes down hill On a couple of occasions there was a faint aroma of a certain substance near the entrance or on landings. The rooms are dated. With many fixtures broken. Broken toilet roll holder Curtains that are not connected in the ends Tv snapped off the stand And left in the cable hole Shower that has a choice of hot or extremely hot and even with the screen leaks all over the floor. Noise is varied and can often hear people adjacent or along corridors. Fire alarm went off at 6am. Cigarette burns marks on the windowsill Honestly I feel that the hotel with a bit of tlc in the rooms would be perfect as they’ve definitely got the right team running the place.

The room was basic although satisfactory for a short stay. Room need updating as carpets and furniture showing signs of over use. The house cleaning staff disturbed us twice on the morning of check out well before the check out time. There was some exposed wires covered in a build up of dust.

Fantastic atmosphere, staff were friendly and the service was fantastic, really great they we’re really dog friendly, and my 2 dogs loved the fuss. The room was great, clean, bed was really comfy. The shower was walk in, the downside not enough grab rails in bathroom, becomes slippery.

We were greeted with warmth and miles by Jacob and Ross when we arrived. Both catered to our requests with patience and understanding. Jack later served us dinner with a smile, lots of his entertaining personality and the quality of the food was great. He also helped me to decide how to spend my limited time in Lincoln. Thank you to the staff members mentioned. We will definitely want to return!

I have contacted the hotel directly via email and await a response. Shower full of flies. Drain smell in room. Hairs in the sink and bathroom. Finger nails on carpet. Not good at all. I would like to be contacted and also given a refund at least.