Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,238 reviews

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6 Waterloo Place, SW1Y 4AN LONDON, United Kingdom

Description

Hotel extras

  • Beautifully designed rooms by Pierre-Yves Rochon

  • The ALLSAFE label represents our cleanliness & prevention standards

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Unparalleled location within walking distance to London's best attractions

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Telephone
Fax +44 20 7747 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,238 reviews

TripAdvisor Rating  5.0/5  440 reviews

Certificate of excellence 2024

Anniversary stay in London

TripAdvisor rating 5.0/5

mark b TripAdvisor review

We had a wonderful stay at the Sofitel London St James,everything was amazing the Hotel ,the room ,food and the staff. They were all so helpful and nothing was too much trouble .We have stayed here a few times and the staff have always been very attentive and we always had a great time .We think this is the best Hotel in London ,cant wait too come back !

Centrally located, an enjoyable hotel experience.

Customer review rating 5.0/5

Tom N. Couples - Confirmed reviews ALL

Staff were very attentive to our needs. Very comfortable room. Nice honeymoon welcome.

Dear Mr N., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure such a memorable honeymoon trip. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you back again in the future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Great location and excellent stay.

Customer review rating 4.5/5

Karim B. Families - Confirmed reviews ALL

Nice amenities, great & outstanding staff, excellent service

Dear Mr B., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and Brahim, Peter and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

First class hotel and staff!

Customer review rating 4.5/5

Diana G. Families - Confirmed reviews ALL

Two nights at a perfectly located perfect property. Easy access for sightseeing and the underground.

Dear Mrs G., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and Rachael and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you back again in the future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

We stayed for 10 days and it was home from home

Customer review rating 5.0/5

Clive Families - Confirmed reviews ALL

Caring and really comfortable

Dear Mr S., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay, we are thrilled to hear that you felt so comfortable. We greatly appreciate receiving your feedback and I am so sorry you felt the laundry was not up to its normal standard, please could you elaborate further as we strive to improve the quality of our services, was it the cleaning or the quality of the linen? Please accept our apologies for any inconvenience caused and do not hesitate to reach out next time with any feedback at all in order for us to ensure your satisfaction. Thank you for choosing to stay with us for this special time and we hope to see you bath again soon. Sincerely Sally-Ann Jenkinson Director of Guest Experience

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Other web-users rate our hotel

  • 896 reviews 9.9/10 Location
  • 1,000 reviews 8.4/10 Room
  • 1,718 reviews 9.4/10 Service
  • 11 reviews 6.8/10 WiFi
  • 392 reviews 7.9/10 Comfort
  • 376 reviews 8.8/10 Breakfast
  • 323 reviews 9.4/10 Vibe
  • 311 reviews 8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.